Friday, December 29th, 2017
This may be the most researched and most enjoyable blog I’ve compiled during my time at Ohio Basement Authority.
I keep track of all the reviews and testimonials we receive, so it’s fairly easy to pull them from my files. We receive so many glowing pieces of customer feedback, and it is challenging to narrow them down to just a snapshot of the year. I wanted to highlight our website reviews and testimonials that speak to our company’s culture, how dedicated our teammates are, and the remarkable, WOW! experiences our customers have with us.
Let’s take a look back at some of the customer feedback we received during 2017!
Not only do we provide the best permanent solutions, but also peace of mind to homeowners who are concerned with the health and safety of their living environments.
Our experienced inspectors will not pressure you into buying “everything but the kitchen sink.” They only want to do what is best for you, your family, and your home.
Our hard-working installation crews will go the extra step for you and treat your home as if it was their own.
We’ve heard many horror stories about contractor experiences, and we’ve even lived through them ourselves. But we are redefining the industry and providing our customers with remarkable experiences.
We love referrals! And we love our customers! We don’t treat homeowners like numbers or mere transactions. We want to connect with you on a personal level and assure you we’re in this together.
We know taking on significant repair projects can be overwhelming and leave you with many questions. But our expert staff is eager to provide the best answers to and education on these topics. Not only are these projects vital for you, they are equally meaningful for us.
It was all hands on deck when the area received copious amounts of rainwater during a short timespan this summer. We wanted to make sure we assisted all of our customers with wet basements, and we greatly appreciated all their patience and understanding.
Not only do we talk the talk on the job, but we walk the walk outside of the office as well. Our teammates continue to represent us with integrity, whether on or off the clock.
We treat each other, you, your home, and the materials we use to protect your home with the utmost respect and consideration. It means a great deal to see someone else pick up on the little things.
This testimonial reiterates our genuine interest in you and your well-being, as well as your peace of mind.
You shouldn’t let just anyone come into your home, and neither would we. You can rest assured all of our teammates have passed extensive background checks and drug screenings, and they will be respectful of you and your property.
While our dedicated crews’ work is impressive and worthy of praise, that’s not why they do it every day. They want to make sure they get the job done right so your home will be protected. And they want to educate and empower you during the process.
I thought the homeowners who wrote this perfectly wrapped all of our key points into their review.
Thank you all for a wonderful 2017 at Ohio Basement Authority! Stay with us as we push for an even better 2018!