Friday, November 16th, 2018 by Holly Richards-Purpura
With her office door open, one of our longtime office ladies can hear appointments being booked with customers and logged onto inspectors’ calendars electronically. She can’t help but smile and chuckle at memories of what this process used to look like a few years ago.
“When I first started, we had one phone line and call waiting,” she said. “Everything was on paper and I wrote appointments in a day planner. The guys (inspectors) had no access to anything, and I had to email them their schedules the day before. There have been lots of changes in the five years that I’ve been here.”
This is one of the many memories of the “early days” of Ohio Basement Authority. Our company was born nine years ago this month, and was the product of a dream of helping people and being the best in the business by doing the right thing.
Doug Secrest grew up in the construction industry and he was part of similar business ventures. But he envisioned more. He knew more was possible. He and a handful of like-minded, close-knit peers built the foundation of Ohio Basement Authority with hard work, loyalty and dedication.
Zeke Fowler, who has been an inspector with Ohio Basement Authority for more than one year, originally wanted information about mitigating radon in his home. But after interacting with our staff, hearing our company story and learning how he could earn a good living, he knew this was something he wanted to be part of.
“I met with people here who said what was possible is definitely possible,” he said. “It’s impressive to see the culture and the growth that’s not stopping. Doug certainly picked the right people.”
These past nine years have been filled with remarkable memories and learning experiences, and we are excited to see what the future holds.
How would you like to celebrate with us year-round and be part of the Ohio Basement Authority family? We would love to assist with your repair needs, so don’t hesitate to contact us to learn more about how we can help you create a safe and healthy home! We also are hiring for several exciting positions, and we’d like you to join the team! Visit our Career Opportunities page to learn more and apply!