Customer Reviews
About Me
  • By Jim And Leonora W.
    Lexington, OH

    I would like to give a shout-out to the guys who took care of our home with the waterproofing and for the install of our egress window. From Jacob in sales to Justin calling the morning of the work to start, the communication was great and appreciated. In addition, men who do what they say they will do and take care and pride in their work, and then bust their hump doing it is a rare quality these days. Thank you to Justin, Tommy, Jaylen, Zane, and Q on the preparation and fast destruction. Thanks, Mike and Steven, on the excellent window install! And your two excavators were excellent as well. Blessings to you all!

    Customer Review

    By Jim And Leonora W.
    Lexington, OH

    I would like to give a shout-out to the guys who took care of our home with the waterproofing and for the install of our egress window. From Jacob in sales to Justin calling the morning of the work to start, the communication was great and appreciated. In addition, men who do what they say they will do and take care and pride in their work, and then bust their hump doing it is a rare quality these days. Thank you to Justin, Tommy, Jaylen, Zane, and Q on the preparation and fast destruction. Thanks, Mike and Steven, on the excellent window install! And your two excavators were excellent as well. Blessings to you all!

  • By Marty C.
    Mansfield, OH

    On point with pricing. They did what they said they would do and well inside the time frame promised.

    Customer Review

    By Marty C.
    Mansfield, OH

    On point with pricing. They did what they said they would do and well inside the time frame promised.

  • By Anthony
    Lewis Center, OH 43035

    Very impressed with everyone from the sales team to the installation crew, and also the annual maintenance specialist.

    Customer Review

    By Anthony
    Lewis Center, OH 43035

    Very impressed with everyone from the sales team to the installation crew, and also the annual maintenance specialist.

  • By Greta
    New Carlisle, OH 45344

    We love Jacob Thomas! This kid went above and beyond to work with us and help us get the best deal!

    Customer Review

    By Greta
    New Carlisle, OH 45344

    We love Jacob Thomas! This kid went above and beyond to work with us and help us get the best deal!

  • By Stacie
    Powell, OH 43065

    Milton, Daniel and Salvadore were a pleasure and very professional! GREAT GUYS, GREAT WORK!

    Customer Review

    By Stacie
    Powell, OH 43065

    Milton, Daniel and Salvadore were a pleasure and very professional! GREAT GUYS, GREAT WORK!

  • By Stephen
    Columbus, OH 43204

    Excellent presentation. I was home later than expected and Jacob reviewed the entire process for me after already going over it with my wife.

    Customer Review

    By Stephen
    Columbus, OH 43204

    Excellent presentation. I was home later than expected and Jacob reviewed the entire process for me after already going over it with my wife.

Testimonials
from customers I've helped!
  • "The company representative I met with was super friendly, and his presentation was very good. I chose to work with Ohio Basement Authority because the solution was slightly cheaper than..." Read Full Testimonial

    Ben P. of Columbus, OH,

    Customer Testimonial

              

    The company representative I met with was super friendly, and his presentation was very good. I chose to work with Ohio Basement Authority because the solution was slightly cheaper than other companies I had out, because of the warranty, and the sales rep was awesome.

    The installation crew was very courteous! I was actually pleasantly surprised by how nice everyone was.

    Ben P.
    Columbus, OH
  • "We have seen your trucks in the neighborhood, and we chose to work with you because of the price/cost competitiveness, as well as your reputation and reviews. I appreciated the follow-up..." Read Full Testimonial

    Mandy and Juan Y. of Westerville, OH,

    Customer Testimonial

              

    We have seen your trucks in the neighborhood, and we chose to work with you because of the price/cost competitiveness, as well as your reputation and reviews.

    I appreciated the follow-up email with the inspector’s name and photo to let me know who to expect at my house for the initial appointment. Jacob did a good job and made it happen by working with us to overcome any concerns and barriers throughout the process. We appreciate it!

    Martin and Justin did an excellent job. They were all very courteous, professional, hard-working guys, and they did a very good job with clean-up.

    Choosing a reputable company at a reasonable price to do this type of extensive work was a difficult decision. We’re very happy with our decision, and thank you for the thorough work.

    Mandy and Juan Y.
    Westerville, OH
  • "A friend used Ohio Basement Authority. He felt like the work was high-quality, that he was treated fairly, and he was not oversold. Jacob was very courteous and professional. Rich and..." Read Full Testimonial

    Pat B. of Delaware, OH,

    Customer Testimonial

              

    A friend used Ohio Basement Authority. He felt like the work was high-quality, that he was treated fairly, and he was not oversold.

    Jacob was very courteous and professional. Rich and his crew also did a great job and were very professional and courteous. They represented your company well.

    Pat B.
    Delaware, OH
  • "Jacob was great. He explained everything and was helpful, knowledgeable and friendly. I chose to work with Ohio Basement Authority because of Jacob and your company’s reputation. The installation crew was..." Read Full Testimonial

    Randy W. of Columbus, OH,

    Customer Testimonial

              

    Jacob was great. He explained everything and was helpful, knowledgeable and friendly. I chose to work with Ohio Basement Authority because of Jacob and your company’s reputation.

    The installation crew was great. They were two very nice guys who were quick, polite, friendly and competent. They also were courteous and not annoyed by the questions of my 5-year-old.

    Everything was cleaned up to the pre-job state. It was a pleasant experience from start to finish; very professional.

    Randy W.
    Columbus, OH
  • "I chose to work with Ohio Basement Authority because of the price, and the work was the least intrusive. Jacob was great! He explained everything thoroughly. I also felt like he..." Read Full Testimonial

    Liz C. of Columbus, OH,

    Customer Testimonial

              

    I chose to work with Ohio Basement Authority because of the price, and the work was the least intrusive.

    Jacob was great! He explained everything thoroughly. I also felt like he gave me a fair estimate compared to other quotes I received.

    The work that was done was done well and efficiently, and the overall clean-up was good.

    Liz C.
    Columbus, OH
  • "I saw one of your trucks in the neighborhood, and I contacted you specifically in response to a direct mailing. I then chose to work with your company because of..." Read Full Testimonial

    Thomas J. of Westerville, OH,

    Customer Testimonial

              

    I saw one of your trucks in the neighborhood, and I contacted you specifically in response to a direct mailing. I then chose to work with your company because of the cost and getting exactly the solution I needed.

    Of all the representatives that came to the house, I found Jacob Thomas to be the most helpful. He listened to what I wanted and did not try to sell me what I did not need.

    The crew wanted to come early due to a scheduling snafu, but we were able to reschedule to what we were expecting. That allowed us to do some last-minute cleanup. Then they called to let us know they were coming, and they were on time.

    Jose and his crew were very polite and nice. I was surprised how quickly and cleanly the work was done. Except for the work done, you wouldn’t even know they had been here.

    Thomas J.
    Westerville, OH
  • "I’ve seen your commercials during the Channel 10 newscasts. Jacob did our inspection and was professional and friendly, and all of the crews surpassed our expectations. All three crews called an hour..." Read Full Testimonial

    Bill S. of Chillicothe, OH,

    Customer Testimonial

              

    I’ve seen your commercials during the Channel 10 newscasts.

    Jacob did our inspection and was professional and friendly, and all of the crews surpassed our expectations.

    All three crews called an hour or so before arrival to tell us they were on the way, and showed up as stated. They all were courteous and told us what they would be doing, and continued to ask us if we had any questions. They all did as much as they could to keep things clean.

    Bill S.
    Chillicothe, OH
  • "I called two local companies and they did not return my call. Then I called Ohio Basement Authority. Not only did Jacob come over to the house with my first..." Read Full Testimonial

    Gabrielle K. of Lancaster, OH,

    Customer Testimonial

              

    I called two local companies and they did not return my call. Then I called Ohio Basement Authority. Not only did Jacob come over to the house with my first concern, he and Jeff came over the next day when I discovered my crumbling wall.

    I was told to have the hot water heater moved prior to the installation. The crew leader hooked it back up for me as a courtesy. He felt that I should not be without hot water. The crew also placed plastic on my floor to avoid tracking dust. One crew member also swept the floor after installation. Not one speck of dirt was on the floor.

    I have spoken highly of my experience to my co-workers and family. 

    Gabrielle K.
    Lancaster, OH
  • "Jacob Thomas was great. His style and the presentation sold us on your company. He represents you very well. The price also was better than your major competitor, and we..." Read Full Testimonial

    Carolyn and David V. of Columbus, OH,

    Customer Testimonial

              

    Jacob Thomas was great. His style and the presentation sold us on your company. He represents you very well. The price also was better than your major competitor, and we got more for our money.

    The crew got here and got right to work at 8 a.m. both days. Martin and his team of Alex and Jean Carlos were awesome! VERY hard workers who basically never stopped for a break both days. They also were polite and stopped to show us how it was going. They cleaned the house on the way out the door and laid new plastic the next morning. It was a muddy job, and they cleaned up well both days.

    This was a great experience in home remodeling. You have a great company and employees!

    Carolyn and David V.
    Columbus, OH
  • "I chose to work with Ohio Basement Authority because the company is highly rated on the BBB and Angie’s List. I also had less than stellar performance from other companies..." Read Full Testimonial

    Alicia R. of Galloway, OH,

    Customer Testimonial

              

    I chose to work with Ohio Basement Authority because the company is highly rated on the BBB and Angie’s List. I also had less than stellar performance from other companies and was open to trying a new company.

    Jacob clearly explained the costs and products during the estimate. He was willing to price different products to help meet my budget, and he followed up with answers to my questions.

    The crew was friendly, yet business oriented. The crew foreman didn’t just come in, mumble a greeting, then disappear to the basement. He explained what he was doing.

    I could not have asked for a better installer. I felt completely comfortable with him in my home. He brought drop cloths and covered all the carpet from the front door to where he worked in the basement. Friendly, yet did his job - great balance of personable and focused on his work. Professional. Cleaned up all messes he made (even shop vac'd). Explained how the systems worked and answered my questions. I wish all installers and repairmen were like him. He should train others to do their jobs as well as he does his. I can't say enough good things about him, his quality of work, and his work ethic.

    Alicia R.
    Galloway, OH

Jacob Thomas

Florida Foundation Authority

Title: Inspector

Jacob Thomas from Florida Foundation Authority

Jacob Thomas’ compassion and dedication to helping others is what motivates him in his career at Ohio Basement Authority.

As a certified basement waterproofing professional, and foundation and crawl space repair specialist, Jacob is eager to meet new homeowners, devise the perfect plan to help them address their home repair needs, and create healthier living environments. A passionate and determined problem solver, Jacob greets each day as a new learning opportunity to assist someone in need and better himself at the same time. He also builds lasting relationships with our customers.

Jacob has vast knowledge and experience from his years in the construction and industrial fields. He has been able to build on and expand his expertise by joining our team. He also has completed more than 250 hours of training.

Jacob lives in Columbus, and is an avid sports fan that enjoys cheering on the Buckeyes, Browns and Cavs. He also loves traveling, movies, music, and spending time with his cherished family and friends.

Before and after photos from jobs I've worked on:
  • Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH
    Before
    Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH
    After

    Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH

    After living in his house for 10 years, a homeowner in Dublin, OH, started to notice structural problems in his basement were only getting worse. One of the foundation walls had numerous cracks, and it appeared to also be tilting inward.

    While these are common signs of foundation failure, they can result in expensive repairs and serious damage if they are neglected. Concerned with the safety and structural integrity of his house, the owner began to research how to best address these issues. He was eager to contact Ohio Basement Authority for further guidance after he found information about our company online.

    The owner met with Inspector Jacob Thomas who completed a thorough evaluation of the home and its problematic foundation wall. Jacob also measured the wall and confirmed it was indeed shifting. Jacob then presented the homeowner with one type of our many reliable foundation repair solutions.

    One of our crews then installed several Carbon Fiber supports on the wall. These heavy-duty supports firmly adhere to the wall to permanently stabilize it and hold it in its current position. They also protect the wall from any further cracking or inward bowing. Any cracks along the wall also were filled and repaired.

    The owner now has peace of mind knowing this trustworthy solution has helped him create a safer living environment.

  • Stabilizing Cracking, Tilting Walls with Carbon Fiber Supports in Ontario, OH
    Before
    Stabilizing Cracking, Tilting Walls with Carbon Fiber Supports in Ontario, OH
    After

    Stabilizing Cracking, Tilting Walls with Carbon Fiber Supports in Ontario, OH

    They have lived in their house for 14 years, but homeowners in Ontario, OH, just noticed some significant changes in their foundation walls within the last year. Several areas of the walls were cracking and appeared to be tilting inward. These issues, which are signs of foundation failure, were only worsening over time.

    Motivated to find the best permanent solution, the homeowners began to research repair options. After they found Ohio Basement Authority’s website, they were eager to contact us to learn more about how we could help them. They met with Inspector Jacob Thomas who completed a thorough evaluation of the home. Jacob then presented the owners with one type of our many reliable foundation repair solutions.

    One of our crews then permanently stabilized the problematic foundation walls by installing several Carbon Fiber supports. These heavy-duty supports firmly adhere to the walls to hold them in their current positions, as well as prevent any further cracking and inward bowing. The low profile of these straps allows them to easily be concealed with paint or other basement finishing materials. Any cracks along the walls also were filled and repaired.

    The homeowners are pleased to now have a safe and stable forever home because of this repair project.

  • Ensuring a Home's Health, Value with CrawlSeal Encapsulation in Westerville, OH
    Before
    Ensuring a Home's Health, Value with CrawlSeal Encapsulation in Westerville, OH
    After

    Ensuring a Home's Health, Value with CrawlSeal Encapsulation in Westerville, OH

    They moved into their house not long after it was built almost 40 years ago, but homeowners in Westerville, OH, were ready to put their home on the market. Before doing so, the owners knew they must complete various home improvement projects. This included addressing the partial crawl space just off of the basement.

    Even though the owners had some boxed items stored in this space, it certainly was not an ideal storage area. Along with debris strewn about the crawl space, this area also featured plastic liner that failed to cover the dirt floor and nasty insulation that was falling victim to mold and moisture. The homeowners worried these conditions would not only affect the health of the home, but their ability to sell it as well.

    After learning more about Ohio Basement Authority through our website, the homeowners were eager to contact us for assistance in transforming the problematic crawl space. They met with Inspector Jacob Thomas who recommended the perfect solution.

    One of our crews first removed the debris and other nuisances from the crawl space. Then, they encapsulated the crawl space in CrawlSeal liner. The thick and durable CrawlSeal liner fully seals the crawl space from the earth. It also prevents vapor and moisture intrusion, and it helps insulate the crawl space. CrawlSeal is tough enough to crawl on, and it helps create a healthy storage area. Its durability is further enhanced by the thick drainage matting that was placed on the floor before the encapsulation process.

    The homeowners are glad the crawl space, as well as the rest of the home, will now be healthy for the next owners because of this reliable repair solution.

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our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
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