Customer Reviews
About Me
  • By Herman
    Reynoldsburg, OH 43068

    Nate, the foreman, and his crew, Jamie and Hansel, were in a word fantastic! Nate called ahead and they arrived a few minutes early. Nate and his crew were very courteous, professional and friendly. Nate explained again what was to take place and the crew did an excellent job. The cleanup afterward was even better than I anticipated. Couldn't ask for a better crew.

    Customer Review

    By Herman
    Reynoldsburg, OH 43068

    Nate, the foreman, and his crew, Jamie and Hansel, were in a word fantastic! Nate called ahead and they arrived a few minutes early. Nate and his crew were very courteous, professional and friendly. Nate explained again what was to take place and the crew did an excellent job. The cleanup afterward was even better than I anticipated. Couldn't ask for a better crew.

  • By Thomas
    Columbus, OH 43204

    Love this company.

    Customer Review

    By Thomas
    Columbus, OH 43204

    Love this company.

  • By Brian S.
    Columbus, OH

    Andrew, Matt, Eric, Zane, Jose, Anthony, Amilicar, Nate and Doug Secrest. Great team, outstanding customer service from top to bottom and lighting fast in terms of response time. They did everything I asked them to do and more. Thank you so much!

    Customer Review

    By Brian S.
    Columbus, OH

    Andrew, Matt, Eric, Zane, Jose, Anthony, Amilicar, Nate and Doug Secrest. Great team, outstanding customer service from top to bottom and lighting fast in terms of response time. They did everything I asked them to do and more. Thank you so much!

  • By Craig
    Worthington, OH 43085

    The work was completed thoroughly, and Nate made sure I was happy with the job before he left.

    Customer Review

    By Craig
    Worthington, OH 43085

    The work was completed thoroughly, and Nate made sure I was happy with the job before he left.

  • By Frank
    Westerville, OH 43082

    My first experience, when I initially called, to set up an appointment.

    Customer Review

    By Frank
    Westerville, OH 43082

    My first experience, when I initially called, to set up an appointment.

  • By Mark And Becky
    Galloway, OH 43119

    Fantastic!

    Customer Review

    By Mark And Becky
    Galloway, OH 43119

    Fantastic!

  • By Brian
    Delaware, OH 43015

    Nate and his crew did a great job. Left everything clean and neat.

    Customer Review

    By Brian
    Delaware, OH 43015

    Nate and his crew did a great job. Left everything clean and neat.

  • By Tracy
    London, OH 43140

    It was a real pleasure doing business with Ohio Basement Authority. They're honest, courteous and professional, and they do the job right. I highly recommend them, and I would call them again in a heartbeat.

    Customer Review

    By Tracy
    London, OH 43140

    It was a real pleasure doing business with Ohio Basement Authority. They're honest, courteous and professional, and they do the job right. I highly recommend them, and I would call them again in a heartbeat.

  • By Donna F.
    Marion, OH

    Nate was the foreman on the job. He was very polite and explained what was going to be done and how.

    Customer Review

    By Donna F.
    Marion, OH

    Nate was the foreman on the job. He was very polite and explained what was going to be done and how.

  • By Vikki
    Morral, OH 43337

    A family member had a basement done. I liked what I saw, as well as her comments about the integrity of your workers. I am very happy with the finished results in my home's crawl space. Nate and Anthony were great. They were friendly, conscientious and I enjoyed working with them.

    Customer Review

    By Vikki
    Morral, OH 43337

    A family member had a basement done. I liked what I saw, as well as her comments about the integrity of your workers. I am very happy with the finished results in my home's crawl space. Nate and Anthony were great. They were friendly, conscientious and I enjoyed working with them.

Testimonials
from customers I've helped!
  • "I’ve seen Ohio Basement Authority’s television ads, and I chose to work with you because I looked at the reviews online and they seemed very favorable. Francis was extremely patient and..." Read Full Testimonial

    Karen B. of Chillicothe, OH,

    Customer Testimonial

              

    I’ve seen Ohio Basement Authority’s television ads, and I chose to work with you because I looked at the reviews online and they seemed very favorable.

    Francis was extremely patient and answered all our questions. He was very attentive to my parents who are the homeowners. Heather also was extremely friendly and courteous.

    The installation crew – Ryan, Jamey, and Nate – were extremely hard-working. They were very courteous and took great are to be as neat as possible in their work and their cleanup. They were extremely patient in answering questions and explaining the process.

    We are extremely pleased with the entire process – from the representative who initially came out, to the installation crew, to the administrative people we had contact with.

    Karen B.
    Chillicothe, OH
  • "The inspector I met with was professional, and I chose to work with Ohio Basement Authority because of the company’s reviews. Nate and Anthony were good workers who were courteous and..." Read Full Testimonial

    David J. of Reynoldsburg, OH,

    Customer Testimonial

              

    The inspector I met with was professional, and I chose to work with Ohio Basement Authority because of the company’s reviews.

    Nate and Anthony were good workers who were courteous and friendly to work with. They were done in a timely manner, and Nate went over what was completed. I am satisfied so far and it looks nice. Thanks, team!

    David J.
    Reynoldsburg, OH
  • "Your office staff was courteous and helpful, and the inspector I met with was professional. Ryan, Nick and Nate did an excellent job. They made sure everything was fine, and they..." Read Full Testimonial

    Raj G. of Dublin, OH,

    Customer Testimonial

              

    Your office staff was courteous and helpful, and the inspector I met with was professional.

    Ryan, Nick and Nate did an excellent job. They made sure everything was fine, and they left my place very clean. Great team.

    Raj G.
    Dublin, OH
  • "My friend used Ohio Basement Authority for a repair, and I saw your name on the Internet with high reviews. I would say that Clark’s representation of Ohio Basement Authority..." Read Full Testimonial

    Charles M. of Powell, OH,

    Customer Testimonial

              

    My friend used Ohio Basement Authority for a repair, and I saw your name on the Internet with high reviews. I would say that Clark’s representation of Ohio Basement Authority was the key to my selecting the company. He did a very good job.

    The office staff was very helpful with working the project appointment into my hectic schedule.

    Nate and his crew did a great job. They were very courteous and kept me informed of everything that was taking place with the repair.

    Charles M.
    Powell, OH
  • "We’ve heard about Ohio Basement Authority through radio and TV ads, and the company also was recommended by our realtor in Delaware County. We chose to work with you because..." Read Full Testimonial

    Terry V. of Delaware, OH,

    Customer Testimonial

              

    We’ve heard about Ohio Basement Authority through radio and TV ads, and the company also was recommended by our realtor in Delaware County. We chose to work with you because of your quality of service.

    The inspector was knowledgeable and professional, and we were impressed by the crew! Ryan, Colin and Nate worked as a team! Ryan’s leadership was obvious and respected by the team members. Later, John and Andy arrived to pitch in. Amazing teamwork.

    Terry V.
    Delaware, OH
  • "The inspector I met with was professional, and his presentation was detailed. I chose to work with Ohio Basement Authority because of the price and performance. A great job was done..." Read Full Testimonial

    Brad S. of Marysville, OH,

    Customer Testimonial

              

    The inspector I met with was professional, and his presentation was detailed. I chose to work with Ohio Basement Authority because of the price and performance.

    A great job was done by the sales and installation crew. You also just did work for my father-in-law.

    Ryan, Nate and Colin with the crew were great, and Ryan was an excellent crew leader. Their clean-up was very detailed.

    Brad S.
    Marysville, OH

Nate Klingenberger

Florida Foundation Authority

Title: Production Support

Nate Klingenberger from Florida Foundation Authority

Nate is a perfect fit for Ohio Basement Authority because he loves helping our customers fix the problems they are experiencing in their homes.

His hard work and dedication has led to his continued success within our company, including a promotion from crew foreman to production team support leader. Nate strives to be better every day, and provide the best repairs and customer experience possible.

Before and after photos from jobs I've worked on:
  • Waterproofing Upgrades Will Keep a Leaking Basement Dry in Canal Winchester, OH
    Before
    Waterproofing Upgrades Will Keep a Leaking Basement Dry in Canal Winchester, OH
    After

    Waterproofing Upgrades Will Keep a Leaking Basement Dry in Canal Winchester, OH

    After seeing Ohio Basement Authority’s TV ads, homeowners in Canal Winchester, OH, reached out to us because they were interested in improving their exterior drainage system.

    The owners met with one of our inspectors who recommended upgrading the system by having one of our crews remove the above-ground pipes and place them in the ground.

    While at the home, our inspector also looked at the basement because the owners were concerned with water seeping in corners where the exterior drain lines were placed. Along with visible water intrusion and damage, our inspector noticed there was an inefficient sump pump system that was failing to keep up with the seeping water. The inspector then presented the homeowners with some reliable basement waterproofing solutions.

    Nate Klingenberger and his crew then waterproofed the basement with the BasementGutter interior drainage system and SafeDri Triple sump pump, as well as exterior FreezeGuard attachments and new drainage lines.

    BasementGutter is specially designed to sit in the sub-floor and atop the footing in order to accept seeping water from the walls and floor. This water is then directed to drain into the SafeDri Triple sump pump system. This system features three powerful pumps inside its liner, as well as an external backup battery.

    Additionally, FreezeGuards were attached to the exterior sump pump discharge lines to prevent flooding if the lines freeze or become blocked. Newer, thicker pipe was used for the exterior drainage lines. These lines were placed in the ground and directed to drain far enough away from the home’s foundation.

    The homeowners can rest easier knowing all of these trustworthy solutions will work together to keep their home safe and dry.

  • Preventing Foundation Cracks and Bowing From Worsening in Westerville, OH
    Before
    Preventing Foundation Cracks and Bowing From Worsening in Westerville, OH
    After

    Preventing Foundation Cracks and Bowing From Worsening in Westerville, OH

    After living in their house for almost 10 years, homeowners in Westerville, OH, could no longer keep pushing foundation problems to the back of their minds. Several areas of the foundation walls were cracking and tilting inward, and one wall had a long horizontal crack extending the entire length of the wall.

    The homeowners were concerned with the safety and structural stability of their home, and they didn’t want to see these problems worsen and result in serious damage. After finding information about Ohio Basement Authority on Angie’s List, the owners were eager to contact us to learn more about how we could help them. They met with one of our inspectors who assessed the condition of the walls. Our inspector then recommended one of our many reliable foundation repair solutions.

    Nate Klingenberger and his crew then installed several Carbon Fiber supports on the walls throughout the basement. These heavy-duty supports permanently reinforce the walls where they are installed, and they prevent any further cracking or inward bowing. These supports may not be aesthetically pleasing, but they can easily be concealed with paint, drywall or other basement finishing materials.

    The homeowners are pleased this trustworthy solution was installed to help them create a safe and structurally sound living environment.

  • Properly Sealing and Insulating a Crawl Space in Westerville, OH
    Before
    Properly Sealing and Insulating a Crawl Space in Westerville, OH
    After

    Properly Sealing and Insulating a Crawl Space in Westerville, OH

    During the 20 years they have lived in their house, homeowners in Westerville, OH, have generally kept the home’s crawl space out of sight and out of mind. They sometimes venture into this area under the house to grab some stored items, and recently they noticed some issues with this area. The crawl space was not properly sealed or insulated. In fact, some of the insulation was beginning to fail and contribute to the unhealthy and unsightly atmosphere.

    After seeing Ohio Basement Authority’s TV ads, the owners were motivated to address this nasty area of their house once and for all. They contacted us for further guidance and then met with Inspector John Becker Sr. John completed a thorough evaluation of the crawl space and then recommended the perfect solutions that met some of the homeowners’ goals including saving energy and gaining storage space.

    Foreman Nate Klingenberger and his crew then transformed the crawl space by properly encapsulating and insulating the area.

    Once the nasty insulation and other debris was carefully removed, the crew placed drainage matting on the crawl space floor. This thick material helps enhance the durability of the encapsulation material. ExTremeBloc panels were then placed on the crawl space walls for insulation, and spray foam insulation was applied to the band joists.

    The crawl space was then encapsulated in CrawlSeal liner. This thick and durable liner, similar to swimming pool liner, completely seals the crawl space and isolates it from the earth. Along with also helping to insulate the crawl space, CrawlSeal serves as a moisture and vapor barrier.

    Additionally, a dehumidifier was placed in the basement to clean and filter the air, control moisture and humidity, and reduce odors and the potential for mold growth.

    The homeowners now have peace of mind knowing these trustworthy repairs have helped them create a safer and healthier living environment, and they are excited to have a more functional storage area!

  • SafeDri Sump Pump Upgrade Will Keep a Home Dry in Lewis Center, OH
    Before
    SafeDri Sump Pump Upgrade Will Keep a Home Dry in Lewis Center, OH
    After

    SafeDri Sump Pump Upgrade Will Keep a Home Dry in Lewis Center, OH

    After living in their house for several years, homeowners in Lewis Center, OH, wanted to look into upgrading their basement waterproofing system. They questioned the effectiveness of their current sump pump system, and they wanted to make sure their home would be properly protected.

    After finding information about Ohio Basement Authority through resources like Angie’s List, the owners were eager to contact us for further guidance. They met with one of our inspectors who took a look a look at the existing sump pump system. The older pump and pit showed signs of corrosion and potential failure. While the system was tucked in a closet and had a lid to cover the pit, this lid was partially open. Objects could fall into the pit and damage the pumping equipment, and water could easily evaporate back into the basement and cause additional problems.

    Our inspector recommended one of our many reliable sump pump systems, and the homeowners were motivated to move forward with the upgrade.

    Nate Klingenberger and his crew then replaced the older sump pump with the SafeDri Battery Backup System. The SafeDri features a powerful 1/3 hp cast iron pump with a metal float switch inside the heavy-duty polyethylene liner. It also is equipped with a DC pump, charging system and battery, and will automatically turn on if the primary pump fails to operate. The SafeDri can pump out more than 11,000 gallons of water on a new, fully-charged battery. The back-up battery also enables the system to continue to operate even in the event of a power outage. Also, the system was installed inside the larger SafeDri Triple liner to allow for easy future upgrades.

    The homeowners now have peace of mind knowing their home will always be protected by this trustworthy solution.

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
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