Customer Reviews
About Me
  • By Peter
    Westerville, OH 43082

    John Tongol was very responsive, honest, and patient throughout our planning and estimating process. He did not try to oversell or use pressure tactics like we encountered with other companies, which I really admire.

    Customer Review

    By Peter
    Westerville, OH 43082

    John Tongol was very responsive, honest, and patient throughout our planning and estimating process. He did not try to oversell or use pressure tactics like we encountered with other companies, which I really admire.

  • By Brian
    Delaware, OH 43015

    Nate and his crew did a great job. Left everything clean and neat.

    Customer Review

    By Brian
    Delaware, OH 43015

    Nate and his crew did a great job. Left everything clean and neat.

  • By Tracy
    London, OH 43140

    It was a real pleasure doing business with Ohio Basement Authority. They're honest, courteous and professional, and they do the job right. I highly recommend them, and I would call them again in a heartbeat.

    Customer Review

    By Tracy
    London, OH 43140

    It was a real pleasure doing business with Ohio Basement Authority. They're honest, courteous and professional, and they do the job right. I highly recommend them, and I would call them again in a heartbeat.

  • By Audrey
    Columbus, OH 43219

    Mr. Tongol was informative, pleasant, personable and professional.

    Customer Review

    By Audrey
    Columbus, OH 43219

    Mr. Tongol was informative, pleasant, personable and professional.

  • By Ted
    London, OH 43140

    The crew of Ryan and his men were extremely professional. They took care to respect my home as well as the pets they encountered. They were prompt and kept me in the loop. Changes had to be made to the original plans, and I was well-informed and my opinion was valued. These guys did a great job.

    Customer Review

    By Ted
    London, OH 43140

    The crew of Ryan and his men were extremely professional. They took care to respect my home as well as the pets they encountered. They were prompt and kept me in the loop. Changes had to be made to the original plans, and I was well-informed and my opinion was valued. These guys did a great job.

  • By Trude
    Columbus, OH 43230

    John Tongol was very knowledgeable, answered all questions and returned calls promptly. Great to work with him!!

    Customer Review

    By Trude
    Columbus, OH 43230

    John Tongol was very knowledgeable, answered all questions and returned calls promptly. Great to work with him!!

Testimonials
from customers I've helped!
  • "I saw an Ohio Basement Authority TV commercial, and I chose to work with the company because of its BBB rating and the product quality. The company representative and his presentation..." Read Full Testimonial

    Kim J. of Westerville, OH,

    Customer Testimonial

              

    I saw an Ohio Basement Authority TV commercial, and I chose to work with the company because of its BBB rating and the product quality.

    The company representative and his presentation was very thorough and informative. He was also very relatable and easy to talk to.

    The installation crew arrived early and called ahead. They were also very easy to talk to and very thorough. I felt very well-informed.

    Kim J.
    Westerville, OH
  • "I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the BBB ratings alone. The office staff helped get my..." Read Full Testimonial

    Victor A. of Chillicothe, OH,

    Customer Testimonial

              

    I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the BBB ratings alone. The office staff helped get my concerns addressed quickly, and the inspector, John Tongol, had great personal interaction skills. The installation crew was very courteous. Brian Thom was also very professional and courteous. Great guy!

    I really enjoyed Ohio Basement Authority making corrections from the first install and making it right. This really proved that your company is indeed in tune with customer satisfaction, and it is your No. 1 priority.

    Victor A.
    Chillicothe, OH
  • "I’ve seen your trucks doing work in the neighborhood, and I chose to work with your company because of the price. Also, my inspector, John Tongol, was very knowledgeable, courteous..." Read Full Testimonial

    Marcia S. of Columbus, OH,

    Customer Testimonial

              

    I’ve seen your trucks doing work in the neighborhood, and I chose to work with your company because of the price. Also, my inspector, John Tongol, was very knowledgeable, courteous and friendly. He did not try to sell me what I did not need.

    The crew also was very courteous.

    I thought the whole process from the price quote to the completion of the job went smoothly. I was very satisfied with everything.

    Marcia S.
    Columbus, OH
  • "I chose to work with Ohio Basement Authority because of the people, the communication, and the reviews. John was great. He was very informative and explained the process. He gave me..." Read Full Testimonial

    Shane S. of Columbus, OH,

    Customer Testimonial

              

    I chose to work with Ohio Basement Authority because of the people, the communication, and the reviews.

    John was great. He was very informative and explained the process. He gave me a fair estimate with no pressure.

    The installation team, led by Andrew, was fantastic. They also were very informative. I appreciated the work and quick response times.

    Shane S.
    Columbus, OH
  • "Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first..." Read Full Testimonial

    Gary and Ruth P. of London, OH,

    Customer Testimonial

              

    Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.

    We chose to work with Ohio Basement Authority because of John’s dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that John was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.

    The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.

    We will always feel good in recommending your company.

    Gary and Ruth P.
    London, OH
  • "I chose to work with the company because of John, the inspector I met with, and because of his complete understanding of our problems. He was courteous, thorough, and very..." Read Full Testimonial

    Linda A. of Lancaster, OH,

    Customer Testimonial

              

    I chose to work with the company because of John, the inspector I met with, and because of his complete understanding of our problems. He was courteous, thorough, and very professional. He explained everything completely at my level so I could understand.

    The crew also was extremely courteous and very professional. I received a confirmation phone call with the expected time of their arrival the day of service. They even cleaned the basement sliding door window. They swept the driveway of all debris, and I have a long driveway. As I told the crew who did the new drainage tile, the basement crew led by Manuel, set an extremely high bar. And yes, they also hit the same high standard.

    I will definitely recommend your services to all my friends. All team members worked very hard every minute and did amazing work. This job was not easy.

    Linda A.
    Lancaster, OH
  • "John, I wanted to thank you and your amazing team for the work done in my basement and back yard. You listened to my concerns and water issues, which no one..." Read Full Testimonial

    Linda A. of Lancaster, OH,

    Customer Testimonial

              

    John,

    I wanted to thank you and your amazing team for the work done in my basement and back yard. You listened to my concerns and water issues, which no one else did.

    I am happy to tell you I have a DRY basement and NO river running through the back yard during or after the downpours we had last week. Please let the teams know how great their efforts were, and how grateful I am that I had no 3 a.m. wet basement vacuuming.

    The team who did the yard work left are area very level without big clumps of soil, so the larger drain was the answer. The basement drain and sump pump are great, and those gentlemen were very polite and professional. 

    All in all, the teams at Ohio Basement Authority did what they promised, did it as scheduled, and were extremely professional. I strongly recommend your services to any and all.

    Again, thank you,

    Sincerely,

    Linda A.

    Linda A.
    Lancaster, OH
  • "I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with. John was great. He was very thorough, explained the process well,..." Read Full Testimonial

    Nelson E. of Commercial Point, OH,

    Customer Testimonial

              

    I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.

    John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.

    Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.

    All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.

    Nelson E.
    Commercial Point, OH
  • "I chose to work with Ohio Basement Authority because I liked the ad on the television, and I liked what John had to say. I really liked John. He gave..." Read Full Testimonial

    Sandra S. of Westerville, OH,

    Customer Testimonial

              

    I chose to work with Ohio Basement Authority because I liked the ad on the television, and I liked what John had to say. I really liked John. He gave a great presentation, and he was not pushy. He is an asset to your company.

    I had a very nice crew. They arrived on time, almost to the minute, and they did a good job.

    Everybody I talked to was professional and helpful. I’m very glad I chose Ohio Basement Authority.

    Sandra S.
    Westerville, OH
  • "John did an awesome job and took a lot of time explaining the process to me. I was referred to you by my broker. I recommended the sellers use you for..." Read Full Testimonial

    Kari H. of Columbus, OH,

    Customer Testimonial

              

    John did an awesome job and took a lot of time explaining the process to me.

    I was referred to you by my broker. I recommended the sellers use you for carbon beams, as well as on a home my buyer recently purchased, and they did. I’m a realtor, so I’m sure I will use you again and refer you out.

    Kari H.
    Columbus, OH

John Tongol

Florida Foundation Authority

Title: Inspector

Hometown: Gahanna, Ohio

John Tongol from Florida Foundation Authority

John Tongol's vast leadership and customer service experiences make him a perfect fit for Ohio Basement Authority.

Along with completing extensive corporate coaching and sales training, John previously worked as the Senior Enrollment Specialist at Ohio Dominican University and a Corporate Sales Coach for Thirty-One Gifts. His time in the military also instilled the value of leadership, integrity and hard work.

He also has completed more than 100 hours of training.

While John enjoyed his time in managerial positions, he wanted to focus his efforts on having a direct impact with Ohio Basement Authority's customers. As an inspector, John travels throughout central Ohio to meet new customers. He enjoys helping them create safer and healthier homes by educating them on Ohio Basement Authority’s many patented products.

John takes pride in his coworkers, as well as Ohio Basement Authority's family-oriented atmosphere that creates a community culture and understanding solutions that help customers create healthier homes.

John lives in Gahanna, and enjoys coaching his son’s sports teams and golfing in his spare time. Music is also one of his passions, and he is a producer, singer and songwriter.

Before and after photos from jobs I've worked on:
  • Properly Sealing and Insulating a Crawl Space in Marengo, OH
    Before
    Properly Sealing and Insulating a Crawl Space in Marengo, OH
    After

    Properly Sealing and Insulating a Crawl Space in Marengo, OH

    During the time that they have lived in their house, homeowners in Marengo, OH, have noticed a consistent problem. Yes, it gets cold in winter, but the above floors felt especially chilly.

    The owners wanted to nip this problem in the bud, and they were eager to do so with Ohio Basement Authority after seeing our TV ads. They met with Inspector John Tongol who completed a thorough evaluation of the home. This included venturing into the partial crawl space adjacent to the basement. This area was not properly sealed or insulated, and the owners figured out this space was directly below their coldest spot. John then recommended the perfect repairs.

    After removing the failing insulation, debris and other nuisances from the crawl space, one of our crews then encapsulated and insulated the area. SilverGlo insulation panels were placed on the crawl space walls, and the area was then encapsulated in CrawlSeal liner. This thick and durable liner completely seals the crawl space to isolate it from the earth, and it also helps insulate the area and home.

    The homeowners are pleased to now have a healthier, more energy-efficient living environment because of these repairs.

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
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