We have lived in this house for 44 years, and have experienced water running across the basement floor from day one, anytime we had rain of an inch or more. From the time we called Ohio Basement Authority in late December to finishing the project, it was about two weeks. The day after completion it rained for two days and we have a dry basement. We are asking ourselves, "Why did we wait so long?"
Very courteous and professional and directed our call immediately. Refreshing to talk to a real person rather than a recording.
Very impressed with knowledge of product but felt like we were not pressured into anything. Both men were very personable and thorough.
Three words come to mind...DEDICATED, DEDICATED, DEDICATED! From the time Jose, Chris, and Angel arrived during very adverse weather conditions, I knew that their goal was our satisfaction. From the safeguarding of our floors with plastic to the demolition and removing of debris, they left the affected areas cleaner than they found them, in very satisfactory condition.
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