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Job review from David in Plain City, OH 43064 on 01/16/17

Overall Rating:

5.0  out of 5
Our Overall Service

We have lived in this house for 44 years, and have experienced water running across the basement floor from day one, anytime we had rain of an inch or more. From the time we called Ohio Basement Authority in late December to finishing the project, it was about two weeks. The day after completion it rained for two days and we have a dry basement. We are asking ourselves, "Why did we wait so long?"

Call Representative

Very courteous and professional and directed our call immediately. Refreshing to talk to a real person rather than a recording.

Sales Process

Very impressed with knowledge of product but felt like we were not pressured into anything. Both men were very personable and thorough.

Our Installation Crew

Three words come to mind...DEDICATED, DEDICATED, DEDICATED! From the time Jose, Chris, and Angel arrived during very adverse weather conditions, I knew that their goal was our satisfaction. From the safeguarding of our floors with plastic to the demolition and removing of debris, they left the affected areas cleaner than they found them, in very satisfactory condition.

The Cleanup Process

See above comment

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Company's Response:

Thank you very much for your feedback, David, and for trusting Ohio Basement Authority with your repair project! We are happy to hear that you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else.

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
Service Area
Free Quote