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Job review from Wes in Powell, OH 43065 on 03/27/17

Overall Rating:

4.0  out of 5
Our Overall Service
Call Representative
Sales Process

The inspector was very thorough and did a great job providing details about the entire process. He also very astutely suggested the carbon fiber reinforcement for my utility room wall due to existing duct work. The other companies that I met with had no such recommendations.

Our Installation Crew

The installation crew did a great job. The foreman walked through the installation process with me upon arrival. He also recommended changes to piers to be installed under the front porch due to weight concerns for push piers. We also had a detailed walkthrough and all my concerns were addressed. My only issue is that I was not alerted when they raised the porch as was my expectation.

The Cleanup Process

The cleanup of my interior was very well done. There was hardly any trace of dirt, etc., which is impressive due to the rain during the first day of the project. The outside was also done well. The yard was in pretty bad shape due to the rain, but the crew worked to rake out the tracks as best they could. Additionally, my driveway and the road in front of my house were cleaned up to my satisfaction.

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What made you choose our company:
I chose OBA primarily due to the thoroughness of the inspector when he was providing me my initial quote and during our follow-up discussion after I met with a structural engineer. Your inspector provided an excellent suggestion to install carbon fiber in my utility area rather than I-beam supports due to existing duct work. No other company that I met with made such suggestion on site. All other companies were far less diligent during the initial process and I felt they didn't want to be there. This was a complete 180 from my experience with OBA. This initial visit was very detailed and provided me with a high level of comfort in the quality of work I would be receiving, which when complete, definitely met my expectations

Company's Response:

We greatly appreciate your feedback, Wes, as well as your trust in Ohio Basement Authority to complete your foundation repair project! We are happy to hear that you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else!

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
Service Area
Free Quote