Should have been a 10+...
Should have also been a 10+... They (she) made me feel like a VIP.
My sales rep, Brendan, should get Sales Rep of the Year. He took his time to explain the process and helped me with my financing options. He knew his stuff and is a good dude to boot. Thank you for hiring someone who represents your company so well. Ohio Basement Authority should compensate him with a substantial raise before someone steals him!!!
Martimiano's work ethic is second to none. At 5'3" I watched him out-work men twice his size in speed and strength. He made sure to lay down the runner to minimize any dirt or damage to our home. He even took apart the system to explain how both the backup and primary system works. He was a true professional. I want Martimiano to be our service rep whenever possible, period. His supervisor knew about the installation process and showed me the well liner and pumps before they were installed. He even took me outside to explain the IceGuard on the exterior pipe. Carrying that jackhammer and buckets of concrete down the stairs deserve some extra love by way of a bonus for Christmas.
Everything they moved and laid down was restored to its rightful place as if they weren't here.
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