Job review from Lance in Columbus, OH 43219 on 11/11/17

Overall Rating:

5.0  out of 5
Our Overall Service

Should have been a 10+...

Call Representative

Should have also been a 10+... They (she) made me feel like a VIP.

Sales Process

My sales rep, Brendan, should get Sales Rep of the Year. He took his time to explain the process and helped me with my financing options. He knew his stuff and is a good dude to boot. Thank you for hiring someone who represents your company so well. Ohio Basement Authority should compensate him with a substantial raise before someone steals him!!!

Our Installation Crew

Martimiano's work ethic is second to none. At 5'3" I watched him out-work men twice his size in speed and strength. He made sure to lay down the runner to minimize any dirt or damage to our home. He even took apart the system to explain how both the backup and primary system works. He was a true professional. I want Martimiano to be our service rep whenever possible, period. His supervisor knew about the installation process and showed me the well liner and pumps before they were installed. He even took me outside to explain the IceGuard on the exterior pipe. Carrying that jackhammer and buckets of concrete down the stairs deserve some extra love by way of a bonus for Christmas.

The Cleanup Process

Everything they moved and laid down was restored to its rightful place as if they weren't here.

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Company's Response:

Thank you very much for your kind words, Lance, and for trusting Ohio Basement Authority with your waterproofing project! We are pleased to hear that you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else.

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
Free Quote