Very impressed with everyone from the sales team to the installation crew, and also the annual maintenance specialist.
Jacob Thomas was an excellent repair specialist who showed genuine interest and concern about my poor downspout drainage situation. He explained which materials would be best to install for my problem along with suggesting an alternate direction for ideal water flow away from the house. Jacob also suggested a new sump pump system with backup pump and battery that replaced my old original system. The new system provides better prevention against flooding in the finished basement.
The installation crew worked efficiently, as there were new trenches to dig and a variety of bends required for the new layout of pipes. The sump pump crew was very careful in my finished basement as they removed the old system and installed the new pumps, battery and barrel.
After work was complete, the crew removed all excess materials and replaces sod and dirt around the affected areas.
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