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Job review from Chad in Canal Winchester, OH 43110 on 03/18/18

Overall Rating:

5.0  out of 5
Our Overall Service

From the initial call to the completed work, everything was great.

Call Representative

Moved me up in the schedule when you had a cancellation, which was great, called to verify appointment.

Sales Process

I had previously received an estimate from Zeke but chose to hold off on the work. On the final night water entered the basement, I emailed Zeke at midnight to go ahead and request another estimate. Zeke emailed me back at 1 a.m. on a Saturday and came out to my house on Sunday to get the job going quickly. Very pleased with his customer service!! To give up your Sunday to help me solve my problem is not found with many companies. Big Thanks!!

Our Installation Crew

They were on time, hard working, speedy, and very knowledgeable of their work. They put the customer first, listened to questions and answered them, and they finished earlier than I thought. What else can I say? Great crew!!!

The Cleanup Process

Considering the amount of debris and dust from jack-hammering concrete in an enclosed space, the clean-up was great.

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What made you choose our company:

After speaking with Zeke and seeing the detail of your work and the product you offer, I felt this was the best option for my home. I also thought that the lifetime warranty says something about how confident you must be in the work you do. Thank you for the great experience.

Company's Response:

Thank you very much for your feedback, Chad, and for trusting Ohio Basement Authority with your waterproofing project! We are happy to hear that you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else.

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
Service Area
Free Quote