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Job review from Craig in Westerville, OH 43082 on 04/07/18

Overall Rating:

4.6  out of 5
Our Overall Service

Wonderful with the exception of a missed appointment due to the new software. Otherwise it would be a 5.

Call Representative
Sales Process

He was exceptional. He explained the process, and then showed me where and how it would work best. He also helped me test parts of my home system to avoid unnecessary expenses that other companies had tried to push onto me.

Our Installation Crew

Polite, hardworking, and showed me exactly what they were doing and why. Very impressed with Martin, Alex and Angel.

The Cleanup Process

Well done.

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What made you choose our company:

Low pressure and education. Did not try to oversell. The inspector was very good at listening to what I wanted to achieve and offering appropriate suggestions. He convinced me that he had my best interest at heart and not just a sale.

Company's Response:

Thank you very much for your feedback, Craig, and for trusting Ohio Basement Authority with your basement waterproofing project! We also appreciate your patience as we work through the growing pains of integrating a new program into our business. We're happy to hear that you had a remarkable experience with our company, and please do not hesitate to let us know if we can assist you with anything else.

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
Service Area
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