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Job review from Marybeth in Westerville, OH 43082 on 11/05/18

Overall Rating:

5.0  out of 5
Our Overall Service
Out technician was Best in Class, and a 5 is not enough. We rate him a 20 for skill, knowledge, and personality. He called ahead twice, was fast and thorough (a perfectionist!) and super clean, so much appreciated.
Call Representative
Very personable and was able to find us as a repeat customer from a prior home
Sales Process
He was so helpful and patient with questions. Seeing the video and before and after pictures of the same type of project was very reassuring.
Our Installation Crew
See above. Our crew foreman is the best example of a Best in Class company. He loves what he does, takes pride in his work, is considerate of his customer, and you can tell he likes who he works for. That says it all.
The Cleanup Process
I've never needed to sweep up after. It was spotless, and that's huge considering the mess he had to deal with.

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What made you choose our company:
Prior experience - they had been recommended to us by another contractor when we needed foundation repair. That's the best review of all, when a contractor says they are the best). Our basement is livable again!

Company's Response:

Thank you very much for taking the time to provide feedback, Marybeth, and for trusting our company with your crawl space repair project! We are very pleased to hear that you had a remarkable experience with us! If we can assist you with anything else, please do not hesitate to let us know.

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
Free Quote