Share this review:
What made you choose our company:
Ohio Basement Authority's TV ad informed my husband and me that you do crawl space encapsulation. The call center representatives were friendly, scheduled the inspection appointment, and called me with courteous reminders of the sales call and installation. As a bonus, OBA mailed me information about themselves and the salesperson's photo/background. This made us feel safe knowing who was coming to our house. The salesperson was knowledgeable and respectful of me as a customer. Competitive pricing and no pressure to purchase. The crew - Martin, Josue, and Josiah - worked efficiently and thoroughly, and were friendly. They explained everything that they had done. Martin offered to put down a tarp so that I could enter the crawl space to examine their work. I chose to look at the before and after photos but appreciated the offer. Doug came and gave the crew a hand as needed. The four men worked together as a team. Martin, Josue and Josiah cleaned up their work areas and disposed of all the trash. My husband and I are very satisfied with Ohio Basement Authority.