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Job review from Cindy in Washington Court House, OH 43160 on 12/30/18

Overall Rating:

5.0  out of 5
Our Overall Service
Knowledgeable, friendly and efficient service.
Call Representative
Courteous reminders.
Sales Process
Your inspector was knowledgeable and respectful of me as a customer. Competitive pricing and no pressure to purchase.
Our Installation Crew
Martin, Josue and Josiah worked efficiently, thoroughly, and were friendly. They explained everything that they had done. Martin offered to put down a tarp so that I could enter the crawl space to examine their work. I chose to look at the before and after photos but appreciated the offer.
The Cleanup Process
Martin, Josue and Josiah cleaned up their work areas and disposed of all the trash.

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What made you choose our company:
Ohio Basement Authority's TV ad informed my husband and me that you do crawl space encapsulation. The call center representatives were friendly, scheduled the inspection appointment, and called me with courteous reminders of the sales call and installation. As a bonus, OBA mailed me information about themselves and the salesperson's photo/background. This made us feel safe knowing who was coming to our house. The salesperson was knowledgeable and respectful of me as a customer. Competitive pricing and no pressure to purchase. The crew - Martin, Josue, and Josiah - worked efficiently and thoroughly, and were friendly. They explained everything that they had done. Martin offered to put down a tarp so that I could enter the crawl space to examine their work. I chose to look at the before and after photos but appreciated the offer. Doug came and gave the crew a hand as needed. The four men worked together as a team. Martin, Josue and Josiah cleaned up their work areas and disposed of all the trash. My husband and I are very satisfied with Ohio Basement Authority.

Company's Response:

Thank you so much for your review, Cindy, and for trusting our company with your crawl space repair project! We are very happy to hear that you had a remarkable experience with our team! If we can assist you with anything else, please let us know.

our service area

We Serve the Dayton, Columbus, Cincinnati metros and Southern Ohio

Our Location:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
Free Quote