Very efficient and professional.
The crew did a great job for us installing a French drain and repairing a basement crack. They were professional, courteous and kept in contact with us throughout the whole process. We were impressed from the beginning when the inspector first came to meet with my husband. He spent a good amount of time answering questions and explaining in detail all the company can provide for drainage issues, basement repairs, etc. Thanks for the all around great customer service from all of you!
He did a great job explaining all the options, and spent a large amount of time surveying the basement to make the best recommendation.
Excellent service from making the appointment, to talking with the sales rep, and talking with the crew that did the install!! They re-did my perimeter tile, installed a new sump pit and pumps, and encapsulated both my crawl spaces in two days!! I'm very impressed with the install crew!! They are very hard workers!!! A++++++!!! I will definitely refer your company to everyone I know!! Great job!!!
Francis was a professional.
Basement Authority! THANK YOU for your work! It was superb! Francis was amazing as we looked for a solution. Then the work crew lead by Julio and his crew were superb! There are not enough words to describe their level of professionalism and customer service! SUPERB! We are forever thankful for ALL of your efforts on our behalf! You are appreciated!
Francis came out and examined my crawl space, and pointed out a lot of issues and concerns. The crew that came out and did the install did a fantastic job as well! I highly recommend Ohio Basement Authority for your basement needs.
On point with pricing. They did what they said they would do and well inside the time frame promised.
I would like to give a shout-out to the guys who took care of our home with the waterproofing and for the install of our egress window. From Jacob in sales to Justin calling the morning of the work to start, the communication was great and appreciated. In addition, men who do what they say they will do and take care and pride in their work, and then bust their hump doing it is a rare quality these days. Thank you to Justin, Tommy, Jaylen, Zane, and Q on the preparation and fast destruction. Thanks, Mike and Steven, on the excellent window install! And your two excavators were excellent as well. Blessings to you all!
From start to finish, our experience with Ohio Basement Authority was excellent. We had contacted some local contractors when we realized that we needed some repair for our sagging floor, but the locals never followed up on our project. One call to you guys, John was out within the week to provide an estimate, and a great crew finished up the job. All representatives were courteous and respectful, tidy, and fun to be in contact with. We will provide high recommendations to anyone needing your services.
Good understanding of my needs and quality products to remedy the issue.
My experience with Ohio Basement Authority was very positive. I wanted to encapsulate our basement crawl space. John Becker came out and was very helpful in explaining the benefits of encapsulation, and the options we would have. John wrote up an estimate on the spot, and the next day I made the decision to go with Ohio Basement Authority. In addition to the crawl space work, I took the offer to have their people remove the debris that was in the area, including old carpet remnants and insulation. My appointment was scheduled within three weeks of my call, though they do offer to put you on a list for moving up. On the day of installation, the team arrived on time and was very professional. They put down protective plastic and paper through the house and into the basement to keep any dirt or debris tracking down. The whole project took about four hours and afterwards, our basement crawl space was greatly improved. I was very thrilled with the results that converted a musty, dirty area into a clean, bright storage area. The crawl space is around 350 square feet and about four feet high. The cost of the project was around $3,600 plus a fee to remove the debris. I would highly recommend Ohio Basement Authority for any basement work.
Ohio Basement Authority installed steel beams and carbon fibers on my bowing walls in the basement. The company did an excellent job.
John was very knowledgeable about your products.
John Dean knows his stuff, and actually remembered our job two months later! Extremely helpful and professional!
I would certainly recommend Ohio Basement Authority to my friends.
Clean, professional looking installation.
Very professional and helpful. Thank you!
Everyone did a great job.
Out technician was Best in Class, and a 5 is not enough. We rate him a 20 for skill, knowledge, and personality. He called ahead twice, was fast and thorough (a perfectionist!) and super clean, so much appreciated.