Kind and courteous.
We had Colin Soltar (Foreman), Justin and Jermal come and do our basement. They were very professional, polite and friendly from start to finish. Colin explained every step to us. They came the coldest day of the year! They made us feel very comfortable with their work. Very nice to have such nice gentlemen be in our home.
Although I decided not to purchase your services at this time, I felt obligated to leave a review. The inspector I met with really does your company proud! He was prompt, courteous, professional, extremely knowledgeable about your products, and did not make me feel pressured like some "typical sales people." That goes a long way with most people! Your company is fortunate to be represented by your inspectors.
Marcus made it quick and easy for the installation and did an excellent job on cleaning up.
Your ad on the Internet was very impressive, and I am happy to say that all of your representatives were equally so.
This is our third experience with Ohio Basement Authority, and all three times have been the same. The workers arrived when they said they would, they got right to work and stuck with it until they were completely done.
Thanks, Jeff Floit, for taking the time to listen to my concerns and answer all my questions.
Julio and crew did good work and were very friendly.
Julio, Yovani and Jose were the most professional, quick, knowledgeable, efficient, and respectful guys I have ever met.
Outstanding job. Jesus and Evert did a fantastic job with the work and with communicating to us what was being done.
I was impressed with the sales rep, Jeff F., and also the installers. Everyone was friendly and professional.
The salesperson, the price and the product.
Reviews from other customers on Nextdoor app.
Cost and reputation
Informative, competent, understandable.
You gave a much better explanation of the issue. Other companies seemed only interested in selling much more than was needed. One wanted to rip out our garage floor for some reason.
Everything went as planned. Men were very professional.