Valentin, Jesus and Arturo were just AWESOME! Hard workers who delivered great service! Thanks again.
John Tongol was very responsive, honest, and patient throughout our planning and estimating process. He did not try to oversell or use pressure tactics like we encountered with other companies, which I really admire.
I just wanted to leave a testimonial for the recent work done by Jamey, Brandon and Ian. They remedied the problem I had with my basement walls. They led me through the process, explaining everything. They worked well together as well as being polite, friendly and professional. They reminded me of my sons. Thank you, Ohio Basement Authority.
Starting with the Sales Rep - Steve Davis. Excellence in product knowledge and follow-through. He was a pleasure to work with and help me make the investment for my home.
Great quality installation and great crew.
Martin, Alex, and Josue did a wonderful job. They were on time and focused on getting the job done right and more quickly than I anticipated.
Following an 11-month battle with another company after a horrible installation, the BASEMENT AUTHORITY came to the rescue!! We now have an excellently installed waterproofed/dry basement. We should have called the BASEMENT AUTHORITY first. Would have saved us $5K and several months of a wet basement and excuses from the other guys. These guys are professionals!!! Those other guys are hucksters. Beware.
Valentin and Jesus were stars.
Did a great job.
Efficient, clean prompt.
Foreman Eric Davis, Brandon and Arturo were great.
Ensured I knew my options, detailed plans, followed up as promised, cleaned up after themselves, and were perfectly pleasant throughout. An ideal experience!
Prior work done.
Next door neighbor had basement work done and was very pleased with your company.
The other company we had come in was very vague about the pricing offered for three different ways to waterproof the basement. Also, that rep did not give a solution to the main source of water getting into the basement and he just found many other minor things not of concern.
Did a wonderful job. Did a good job of keeping the home clean by using plastic in all the walking areas.
Exceptional, showed up on time and were very quick to start the job.
Steve Davis was very nice.