Job Purpose:

Service Technicians help our customers with systems we have already installed as well as provide our customers with additional solutions that they may need to protect their homes. This is a hands-on as well as a sales-focused role.

Duties and Responsibilities:

  • Travel to a customer’s home on a pre-set appointment.
  • Build rapport with homeowners and professionally represent the Company.
  • Perform yearly maintenance visits, examining work previously completed.
  • Perform reactive service appointments, diagnosing and fixing any issues.
  • Exhibit clear communication skills during homeowner interactions.
  • Based on the diagnosis, recommend products or services to enhance and protect the customer’s home.
  • In some cases, install the additional products purchased by customer.
  • Adhere to safety/health regulations and procedures when carrying out construction operations


  • Construction/Home Improvement experience preferred.
  • Ability to establish positive rapport with customers.
  • Skill in operating construction equipment and/or power tools.
  • Strong communication skills and attention to detail.
  • Troubleshooting and Problem solving.
  • Comfortable working in confined spaces.
  • Ability to pass pre-employment screening, to include a background check.

Education and Experience:

  • High school diploma or GED preferred or equivalent experience.
  • At least one year of sales experience preferred.
  • An equivalent combination of education and experience to illustrate a proven track record

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
Service Area
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