While we understand that it can be frustrating and daunting to deal with property damage right now, it’s important to understand that repair services, basement specialists, and waterproofing contractors are still working. Not only are services like Ohio Basement Authority still working and providing quality basement waterproofing and repair services, but we are also taking every precaution to ensure that our clients and staff are protected at every stage of the process.
What We Do to Protect You
From the initial inspection to the completion of repairs, basement and waterproofing professionals in Columbus, OH, are taking many measures to protect the health and safety of staff and clients alike. While these measures can vary depending on the nature of the work and the location of the property, there are some basics that are common to almost all businesses. They are:
Staff are under strict instructions to maintain social distancing precautions and ensure hygiene while within a property. This includes the sanitizing of all surfaces that they come into contact with, both in the workspace and wider home.
Personal protective equipment is important in many aspects of the construction industry, so ensuring that this protective clothing and equipment now accounts for the dangers of COVID-19 (as well as the dangers of the job at hand) has not been a huge step. Staff will wear gloves, masks, and other protective clothing where possible and necessary.
COVID-19 Symptom Checks
Staff who work in customer-facing positions are required to report potential COVID-19 symptoms as they arise. This ensures that possible cases are addressed as quickly as possible. Any staff that may be affected are required to get a clean bill of health before working with customers.
These are just some of the precautions in place. For example, there may be times in which it is possible to undertake a video inspection or initial assessment in some cases. There are also things you can do to protect the team in your home. The most obvious, of course, is to maintain social distancing at all times.
What Basement Waterproofing Looks Like in the Time of COVID-19
If you have noticed signs of serious underlying damage in your property, or you have been experiencing frequent, recurring flooding that is making the environment in your home unhealthy, it is time to call a professional in. Once you do this, the process of basement repair or waterproofing will look much the same as it did before, with a few precautionary measures thrown in to keep you and your family safe.
While a firm handshake is very much a part of the American way of living, foregoing this is a very simple way to protect everyone involved in the repair process. After all, COVID-19 is a virus that thrives and spreads via contact as well as being airborne.
Distance at All Times
While it is natural for you to be curious about the progress of the repairs or waterproofing tasks the team is undertaking, it is best if you keep to social distancing guidelines. By staying apart from the team that is working on your home, you will be deploying the most effective protective measure available to you. You can still ask the team how things are going, of course, while staying the recommended six feet from them.
As we said, there may be an opportunity to replace some face-to-face meetings and assessments with video calls and inspections. These services are not always available and do depend on the nature of the damage, the layout of your property, and a few other factors. If these services are available, we recommend that you take full advantage of them.
Aside from these obvious changes, the process of repair and waterproofing remains largely the same as it has always been. Your inspector will still look for warning signs and damage before formulating a tailored solution for your home, and the repair team will still make sure they undertake the work to the highest possible standard. There may just be a little less chit-chat between you and the team involved in the overall process.