|Why Choose Us?
There’s no doubt that our inspector was part of our decision to work with Ohio Basement Authority. He was very professional and knew his product from A to Z. The BBB was also part of our choice, as well as the overall plan as to what was needed and how it would be done.
The crew was great. Each member introduced themselves and shook hands as soon as they arrived. They were friendly, and each knew their job very well. They even were really good with our canine friends who are always in the way.
The inspector I met with was fantastic, patient and informative. I chose to work with Ohio Basement Authority because of the 100% guarantee, and I could not find any negative reviews. The installation crew arrived on time, was courteous, and did a wonderful job with the clean-up!
I chose to work with Ohio Basement Authority because of a recommendation by a friend who had foundation work done by your company.
You are very fortunate to have such knowledgeable and courteous representatives. The rep I met with explained the process, equipment, and uniqueness of the basement water control system with admirable clarity and patience for any questions I had.
The installation crew was extraordinarily courteous and thoughtful. They worked so smoothly together, and it was impressive to observe. Jose, the foreman, went over the project very carefully with me so as to make sure we were both on the same page and I knew exactly what the sequence of work would be. Ohio Basement Authority can take great pride in the performance of this installation crew. Wow! They are good, good, good.
I'm impressed by the staff of Ohio Basement Authority, the quality of their work, and my interaction with the crew. If only other companies could match your product and staff.
I called two local companies and they did not return my call. Then I called Ohio Basement Authority. Not only did Jacob come over to the house with my first concern, he and Jeff came over the next day when I discovered my crumbling wall.
I was told to have the hot water heater moved prior to the installation. The crew leader hooked it back up for me as a courtesy. He felt that I should not be without hot water. The crew also placed plastic on my floor to avoid tracking dust. One crew member also swept the floor after installation. Not one speck of dirt was on the floor.
I have spoken highly of my experience to my co-workers and family.
I chose to work with Ohio Basement Authority because of the literature and the presentation of your inspector. The presentation was very well done, and the literature was great. It gave me an understanding of some information I did not know before. Very professional!
The office staff also was very helpful and courteous. They acted like they enjoyed their jobs, unlike a lot of others I’ve had experience with.
The crew was very courteous and helpful. They had very good manners and knew how to work. They worked well as a team.
Ohio Basement Authority has a great staff, and the inspector I met with did a good job. I chose to work with the company because of its rating on the Internet and the price fell within my guidelines.
The crew also was very courteous and professional. What more could you ask for?
I chose to work with Ohio Basement Authority because of Joe who did the inspection, and because of the reviews on Angie’s List.
I felt at ease with Joe and didn’t feel like I was pressured to buy. I had many questions even after he left, and he always answered them all.
I looked online, and your website, along with others, came up.
The company representative I first met with was very professional and knowledgeable, and did a very informative presentation, answering all my questions.
I had already scheduled a job when I discovered that a rental unit that I am building and the dirt under it had settled. The floor was basically hanging in midair. I contacted my inspector, and he made sure the office got in touch with me. You found an open spot and scheduled both jobs the same day.
The installation crew was very prompt, went right to work, and was very professional and courteous. Mike explained everything he was doing, and never left me uncomfortable at any time. You need to hang onto this employee and his trainee!
The clean-up was also very thorough. They even cleaned up my mess, along with theirs.
I am very satisfied with every aspect of your operation – from the very first inspection to the last piece of dirt swept from my floor. I would and will recommend your service and product highly to friends and other customers.
I chose to work with Ohio Basement Authority because of the company’s rating and my inspector. He did an excellent job in providing information about the cost and expectations.
It was very professional service with outstanding results. I would hire them again.
Our inspector's honesty and helpfulness, as well as the guarantee on putting together a plan to fix our problem, were the main reasons we chose to work with Ohio Basement Authority. He was excellent and went through all the information and analysis of our water issues, helping us with our decisions. The great reviews from other customers online also solidified it for us.
The office staff also was very helpful and courteous.
I can’t say enough about the crew. They were on time every day, and I appreciated the courtesy calls letting me know they were on the way. They were very courteous and worked with me on making sure we had the best solution. We are very satisfied with the work. They cleaned up when they were done, kept the dust contained, and sprayed down the basement and driveway.
We are very satisfied with the end product and would recommend using your company to our friends, family and co-workers.
The inspector was very informative. The crew members were both very professional. They did a great job. The crawl space looks very nice. It now gives us extra storage space. They also cleaned up after their installation and left no mess behind at all.
We would definitely recommend your company to others.
I chose to work with Ohio Basement Authority because I know it’s a reliable company, and I know the owner, Doug, will make sure they do a great job!
Matt did an excellent job of explaining my options and what would work for our situation.
The installation crew arrived on time and did a great job of setting up and cleaning up when they left. Our foreman was awesome!
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I've seen Ohio Basement Authority's TV commercials, and I chose to work with the company because of the warranty and patented system.
I had an excellent crew that was very knowledgeable and respectful of my home. The foreman made me feel confident the work would be completed properly.
I really liked the design of the flangeless waterproofing system, as well as the price. Your estimate was more than $1,000 under the next closest estimate I received.
The crew was nice and courteous. They did not mind me looking around and seeing how progress was going. They answered any questions that I had and took the time to explain things. The clean-up that was done was just fine. They did not leave any large messes for me to clean up.
I chose to work with Ohio Basement Authority based on my daughter's recommendation, and I would also recommend OBA highly.
The inspector I met with was very professional, and the installation crew was very professional and courteous.
The representative was professional and courteous. There was no high-pressure, and he was not in a rush to leave.
I chose Ohio Basement Authority because they had the sump drainage system and professional installation I was looking for.
The installation crew was on time and gave me a courtesy call before arriving. They were informative, and they entertained my need to test the backup pump after installation. It worked fine, and it put my concerns at rest.
It was a professional looking installation. I can't believe how quiet the pump motor is.
I have seen Ohio Basement Authority online, and their vans driving around.
The office staff was very professional and polite, and the inspector's presentation was excellent. He did a great job, and we like our purchase. It's exactly as he said it would be.
The crew guys did a great job. It was like they were never here because they cleaned up everything.
Great sales, great product, and great install crew.
I heard about Ohio Basement Authority through the company's TV ads.
The office staff was incredibly helpful, and refreshingly courteous, professional and knowledgeable.
I chose to work with this company because of the inspector's knowledge of the products and what needed to be done to correct the situation. He didn't use any high-pressure sales or try to sell more than necessary. He also offered competitive pricing.
The installation crew arrived on time, and they were very courteous.
If I come across more people who may need your services, I would not hesitate to recommend you!
We chose to work with Ohio Basement Authority because we liked your concept and you had good reviews online. The inspector was very helpful in presenting your product, and the installation crew was very nice and informative.
The inspector I met with was very professional, personable and informative. I chose to work with Ohio Basement Authority because of the reviews I read online and the professional staff.
The installation crew was very courteous and professional. They were able to fix our issues and explain everything they did.
I chose to work with Ohio Basement Authority because they are part of a national network, which instills confidence in the product. And this local company has a very good track record here in Columbus.
The inspector I met with was knowledgeable and he did a very good job with his presentation.
The crew arrived on time, and they were very nice, courteous, professional, and hard workers.
I chose to work with Ohio Basement Authority because of the lifetime warranty and previous work I’ve had done by the company.
Rich and his crew were very courteous, prompt, and left our basement clean. Rich also was very knowledgeable of the moisture problems in our basement and gave me good advice.
We have had the honor of having your crews on our property to complete a project at our house, and we couldn’t be more pleased. We have had several different crews, and each of them were hard-working, serious-minded men who treated us with the utmost respect.
I was not in favor of even having the work done, as it was very expensive and I felt unnecessary. However, my husband won that argument, and the project was done. When we had issues with something, everything was done to keep us happy. Now that it is complete, we are excited about the results.
Today, the cement people were out to finish up. In a teasing manner, I told them that if there was any leftover cement, I needed a baby goose made because the paper person had thrown the paper and shattered it. I had a mama goose, and a baby. Well guess what — they actually made me a baby goose!
We have so enjoyed doing business with you and would gladly recommend your company. We feel honored to have met so many of your employees. Thank you.