|Why Choose Us?
This was a great experience. It was a great job by a great crew. I couldn’t ask for any better.
I did some research beforehand, so I knew a little what to expect. The representative did a great job and was very thorough. I thought this company provided more of what was needed than other companies.
The crew was always on time, and they were great workers. The members of the crew were extremely pleasant and courteous. They did a great job of cleaning up after themselves daily. Nobody would ever know they were down here. Too bad all companies don’t have workers like this! They deserve a raise!
I went beyond what I originally planned on doing, but I really like it. I don’t have to worry about the dampness anymore. Now I have two sump pumps and battery back-up. This will only help sell the home if I or my children have to do that. It adds value.
I can’t say anything negative about this company. I was very pleased, and I highly recommend them.
The inspector I met with is very good at what he does. He covers all details and communications. That's why I chose the company, because of the inspector and the weak presentations of your competitors.
The crew was extremely courteous and very interested in making sure we were satisfied with their work.
I've seen Ohio Basement Authority on the Internet and TV, and I chose to work with the company based on the website.
The inspector I met with was professional and knowledgeable, and the crew was outstanding in all aspects! Jose and his helper were great.
I had a great experience, and the job turned out fantastic.
You were recommended by several of our friends.
We interviewed three companies, and we chose to work with you because your rep seemed to be the most knowledgeable and professional.
The office staff was very courteous and pleasant, and the installation crew was full of nice guys and hard workers.
I chose to work with Ohio Basement Authority because of the company’s Angie’s List rating and how cordial and professional the person was who came to give me an estimate.
The installation crew was absolutely courteous. They arrived on time, explained what they were going to do, and showed me along the way the issues discovered. At the end, they went over the finished sump pump and alerting. The team was knowledgeable and very professional.
I chose to work with Ohio Basement Authority because of the advice I received from your rep and his willingness to investigate the source of the problem and to help solve the problem. He was very professional.
The crew was very courteous. They were an excellent group of young men, and they went right to work.
The inspector I met with was very professional, conducted business in a timely fashion, and was thorough in his explanation of radon and the mitigation installation.
Overall, the experience of working with your company was beyond satisfactory, and I would highly recommend you to friends, family, or anyone in need of your specific services.
I chose to work with Ohio Basement Authority because of the competitive pricing, warranty and service.
The inspector was knowledgeable and courteous, and answered all my questions. The foreman and his crew were very courteous and knowledgeable. They even worked a little later to get the job done. They took their time to make sure nothing in my house was dirty when they arrived and throughout the job. After they were done they made sure everything was put back.
We’ve seen Ohio Basement Authority on TV, but we chose to work with the company because of the presentation and our confidence in the presenter. He did a great job.
We are extremely happy with the job and the excellent crew!
We heard about Ohio Basement Authority on Facebook and TV commercials, and we chose to work with the company because of the affordability and ease of contact throughout the process.
Our main installer was very professional and thoroughly explained the basement system to me and my husband, and answered all our questions.
I chose to work with you because you were referred by my realtor after I had a bad experience with another company.
The inspector I met with was excellent. He knows his job and represents your company very well. The guys with the installation crew were great and also represented your company well.
Don’t take this wrong, but I hope we don’t need your services again. We’re moving into a newly built house. But if we do, I wouldn’t hesitate using your company again.
I called Ohio Basement Authority and another local company for quotes. Ohio Basement Authority responded almost immediately, and I still have not received a return call from the other company.
The inspector I met with was very knowledgeable about the various services you offer, and his presentation was very good. The crew was extremely courteous; a very nice group of men.
I heard about Ohio Basement Authority on the radio, and I chose to work with your company because you were recommended by a family friend.
Erin Carnahan is EXCELLENT! Your entire staff, including everyone in the office, is awesome!
I chose to work with Ohio Basement Authority because of the display at a home show at the Columbus Convention Center, and the presentation by the representative at my home. He gave a very good presentation and pointed out problems with my basement.
After the work, my basement was cleaner than when the installation crew arrived.
Ohio Basement Authority is a just a well-known name in the central Ohio area (TV, ads, flyers, word of mouth, etc.). We chose to work with the company because of the price, positive reviews and friendly staff. We never felt that the staff was “too pushy” when we contacted them for the estimate.
We worked with Zeke Fowler, and he was absolutely great to work with. We had to delay our project by several months from the initial visit and make alterations to it, and he was very courteous and patient in helping us find the right solution for our home. We will absolutely work with him again on the next phase of our project.
Milton Castro was the crew foreman and he had two other employees with him all day. They were very timely, informative, friendly, and professional. They left the house in better condition than it was when they started! I’ve joked that the two sealed crawl spaces are now the nicest parts of our home!
This was overall a very positive experience with Ohio Basement Authority.
We heard about Ohio Basement Authority through TV ads, and we responded to a special offer on Angie's List. The first company representative we met with was very professional, competent and friendly.
I feel your company did a great job! We didn't start out seeking what we ultimately purchased, but we had questions about a battery back-up for our sump pump. Your crew did an excellent job, and we are pleased.
I chose to work with Ohio Basement Authority because the company was recommended by the radon results lab as a possible contractor.
The salesman was professional and nice, and the installation crew called ahead of their arrival, which was good. They were given the wrong installation instructions, but they were very good about saying they would make it right and they did. They were very courteous, and they made me feel comfortable with the earlier mix-up.
The office staff was absolutely courteous and helpful! They bent over backwards for us and got an appointment and install before our house closed. I couldn’t have asked for nicer people to work with.
Ohio Basement Authority was able to get us an estimate and do the work before our closing date. All the other companies could not complete the work until after our closing, and the buyers would not close unless the work was completed before the closing.
The installation crew arrived on time, and I love people who are on time. They were hilarious! I got a radon system and a concert at the same time. They were very entertaining.
I heard about Ohio Basement Authority through neighborhood signs and the website, and I chose the company because it addressed my specific problems that I had with my crawl spaces.
The representative was knowledgeable, and the workers were polite and worked hard.
The insulation is already providing benefits in this 20 degree weather.
We chose to work with Ohio Basement Authority because of how professionally some initial communication issues were handled and remedied, as well as how quickly we were able to get on the schedule for repairs.
John was fantastic. He was prompt in his response to my call, thoroughly explained how the repairs would be done, and was so flexible about who would do what in terms of the drywall and support beam demo and replacement. We were very pleased!
The inspector I met with was professional, and I chose to work with Ohio Basement Authority because of the company’s reviews.
Nate and Anthony were good workers who were courteous and friendly to work with. They were done in a timely manner, and Nate went over what was completed. I am satisfied so far and it looks nice. Thanks, team!
The inspector's presentation was good. I chose to work with Ohio Basement Authority because of the options my inspector gave me, then he let me choose. Your price was reasonable.
The members of your crew were very courteous. They worked in a cramped area for a short time, which meant I didn't have to dismantle the structure where I had removed shelves. They also worked around the washer and dryer. I couldn't have asked for better cooperation. The foreman was especially helpful.
Your crew kept busy all the time they were here. They were very careful to keep dust at a minimum, and they willingly answered any questions I had.
The inspector I met with was knowledgeable and personable, and he answered all my questions.
The price, guarantee, financing, and prompt responses to all my emails were the initial reasons I chose to work with Ohio Basement Authority. But I mostly go on my gut instinct for my decision, and that comes from the people from your establishment that I spoke with and met.
I wish to express my appreciation and admiration for the services delivered by Michael on Friday, December 4, when he worked on my home.
Mike arrived with equipment and his assistant. He proceeded with the repair procedures, continuously occupied for several hours. And all this work was treated as a task covered by the guarantee of the original job. In light of the unpredictable causes and considering the labor this was an amazing demonstration of the reliability of Ohio Basement Authority workmanship.
In the course of the afternoon, I asked Mike if the company did any contracts with city councils.
As the project was finished and equipment was being packed away, Mike waved me over to show me something else he was able to repair. This kind of customer assistance, above and beyond any suggestion of obligation, is incredible. Mike is your best advertisement. I have not ceased telling my neighbors, including the one next door who is on the city council, what excellent work and what customer consideration far beyond the ordinary, is provided by the Ohio Basement Authority and its staff.
I wish to thank the company for the very satisfactory experience provided by your staff, and in this case specifically by Mike.
Very truly yours,
The representative and his presentation were very good. Victor presented options to us, but did not pressure us. Nice, low-key sales. The products sell and seal the deal. I'd recommend Victor to others.
I chose the company because of the timeliness of getting to our job (the wait time was not that long), and the price was competitive with another company that was going to use inferior egress materials.
Mike did a good job installing the window. I appreciate the good work. The assistants were good also.
We had a tight spot to get the equipment back there, but the crew did great work in getting it through without tearing stuff up. They understood my concerns. Only a pro could have done it. I appreciate their work!
I heard about the company through TV, coupon books and the Internet.
Everyone was prompt and polite. There was no haggling. It was bottom line pricing and all the reasons why. They were very quick to deliver appointments and quotes through e-mail so that I could take the time I needed to properly shop around.
The crew called first and they were here right on time. I have never met such a nice, courteous crew before. Not a trace of what they did was left, and the job looked great. It was a pleasure to have them in my home.
This was a good experience. The price was fair, I did not feel overcharged, and I felt comfortable with all the staff. The owner even did a follow-up to make sure I was happy with the job. Nice touch.
I chose to work with Ohio Basement Authority because of the unique reapir system's one-day service, five-year guarantee, and the company’s BBB rating.
I received an excellent presentation and explanation from Justin. He went over all the details and we walked through the repair process for him to show me the issues and how it can be fixed. The installation crew actually arrived 15 minutes early, which was wonderful. They were extremely professional.
I would use your company again for other work if needed and will make referrals.
We chose to work with Ohio Basement Authority because our realtor recommended you, and because Joe was great when he came to give us an estimate. He was awesome!
We've had a great experience with your company.