|Why Choose Us?
Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.
We chose to work with Ohio Basement Authority because of our inspector's dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that he was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.
The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.
We will always feel good in recommending your company.
I see your trucks on the road everywhere. I chose to work with your company because of your reviews and the quick response to my inquiry. The inspector I met with was pleasant and easy to talk to. He took time to explain the installation process.
The inspector we met with was very nice and showed us everything to alleviate any apprehension we may have had.
One reason we chose to work with Ohio Basement Authority was the cost. It was very affordable. Another reason was the warranty.
The installation crew answered any and all questions I had on the procedures, and they pointed out the difference while the project progressed. And I never expected for them to blow the dust away.
My experience with the crew from Ohio Basement Authority was simply wonderful. The gentlemen were very professional and went above and beyond.
Our crawl space was a NIGHTMARE and in horrible condition. It filled up with water every day, causing major problems. The crew had a huge mess to deal with, but they handled it quickly and professionally. They did an amazing job.
One of your expert inspectors visited our home and did a very complete, thorough inspection. He took the time to explain the products in detail, including those he felt we needed to consider. He took several pictures of existing problems.
We chose to work with the company because of everyone’s thoroughness, the quality of products, and positive consumer reviews.
The installation crew was very nice, and tried to be as neat as possible. They actually cleaned some of my kitchen, bathroom and entryway.
The inspector we met with gave an excellent presentation and was very informative.
We chose to work with Ohio Basement Authority because of the engineers on staff, history of the company, and professionalism of our representative.
Rich and his crew were professional, courteous, and hard-working.
I chose to work with Ohio Basement Authority because of the price and professionalism.
The office staff was absolutely courteous. They took the time to answer all of my specific questions and make sure I understood the process. The inspector's presentation also was very thorough.
The installation crew was very courteous! This was an excellent team to work with. Rich does a great job with his crew.
I have already recommended Ohio Basement Authority to several others. I’m amazed at the attention to detail they provided for our job. Customer service is definitely at the top of their list. Every one of the men on the crew worked very hard.
I never thought I would have needed this type of service, but I chose to work with Ohio Basement Authority because of their entire process, professionalism, and guarantee that my basement will stay dry.
The office staff was very professional and shared empathy regarding our basement issues. The inspector we met with was also very professional and gave us a detailed, high-level presentation.
The crew was fantastic and exceeded our expectations! They put a lot of effort into clean-up after the mess that was made. We didn’t expect them to do that, but we appreciated their efforts.
I will recommend your company to others who have water problems.
I chose to work with Ohio Basement Authority because of the company’s professional approach to all aspects of the process.
Everyone – from the inspector to the crew, etc. – was great, professional, and prompt.
I just read about Ohio Basement Authority on the Internet and was very impressed.
The office staff was courteous and helpful. The representative was knowledgeable, and his presentation was very good.
The crew arrived on time and was courteous.
The basement looks very good. I was impressed by the work, and amazed that those Carbon Fiber strips could be so strong.
They take their time explaining, and do not push you to buy their equipment. They previously installed a different system for me a few years ago. I was very pleased then, as I am now.
We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.
We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.