|Why Choose Us?
Danny Pease was on time and professional. He gave me a written estimate and answered my many follow-up questions promptly and respectfully.
Joe called while en route, and arrived promptly. Joe and his guys were very friendly and easy to work with. Joe and I had several discussions throughout the two-day process. He was very good about making sure I understood what he intended to do, and that his intentions would meet my expectations.
The work site was kept orderly and clean throughout the project. There were significant steps taken to minimize the mess as work progressed. Clean-up was very satisfactory as a result.
Entering into a project like this with a contractor that I had little knowledge of beforehand was a little scary. At the end of the day, Ohio Basement Authority exceeded my expectations. I would recommend them to anyone.
We chose to work with Ohio Basement Authority because we contacted you online and you responded in less than a half-hour. After getting the estimate, there was no reason to look elsewhere.
The office staff was very helpful and polite. Our on-site contact, Danny was very detailed, thorough, helpful, and he explained everything. The installation crew was full of very courteous, hard workers. They showed up on time both days, got to work immediately, finished the job on time, and their clean-up was great. The concrete was exceptionally hard to break, but they kept at it. The crew leader, kept me up to speed on everything. The crew members are exceptional.
Your company has good, hard, conscientious workers like them, and I hope their pay is commiserate to the fine work they do and how they represent you. I’m very happy with my experience, from the first contact to the last.
The representative was very good and very knowledgeable. I chose Ohio Basement Authority because of the price and professionalism.
The crew was very informative. From the initial contact to completion of the job, all of your employees were very good.
The office staff was courteous and helpful, and the company representative was outstanding! He took the time to describe the problem and answer all of my questions. He treated me with respect, which I greatly appreciate.
I chose to work with the company because of its rating on the Internet with the BBB. I also talked to two previous companies, and they were not willing to do the work I wanted done.
The crew arrived early! I really liked the idea that the representative and the crew called while they were on the road and told me when they would arrive. They were almost to the minute!
The crew was also very courteous. The chief foreman also explained things to me. A couple of changes had to be made, and he made sure I understood why they needed to be made. The clean-up was better than I ever expected.
I have felt very confident that I chose the best company, from the first person I talked to on the phone to the men who completed the work.