|Why Choose Us?
The inspector I met with was fantastic, patient and informative. I chose to work with Ohio Basement Authority because of the 100% guarantee, and I could not find any negative reviews. The installation crew arrived on time, was courteous, and did a wonderful job with the clean-up!
I chose to work with Ohio Basement Authority because of Joe who did the inspection, and because of the reviews on Angie’s List.
I felt at ease with Joe and didn’t feel like I was pressured to buy. I had many questions even after he left, and he always answered them all.
I heard about Ohio Basement Authority on TV ads and Angie’s List reviews. I chose to work with the company because of its excellent reputation, and my confidence your company could do the work properly.
The office staff was very courteous and helpful, and the representative I first met with was professional, knowledgeable, and not high-pressure. The installation crew arrived on time each day, and they were all very courteous. They explained what they were doing, answered my questions, and their clean-up was much better than I expected.
I am very satisfied I chose your company to repair my home. I will recommend you to anyone I know who needs foundation repair.
The representative did a nice job presenting the options for repair.
Working with your company was a good experience. I would recommend your services when the opportunity arises.
The inspector was very informative. The crew members were both very professional. They did a great job. The crawl space looks very nice. It now gives us extra storage space. They also cleaned up after their installation and left no mess behind at all.
We would definitely recommend your company to others.
I chose to work with Ohio Basement Authority because I know it’s a reliable company, and I know the owner, Doug, will make sure they do a great job!
Matt did an excellent job of explaining my options and what would work for our situation.
The installation crew arrived on time and did a great job of setting up and cleaning up when they left. Our foreman was awesome!
The representative was professional and courteous. There was no high-pressure, and he was not in a rush to leave.
I chose Ohio Basement Authority because they had the sump drainage system and professional installation I was looking for.
The installation crew was on time and gave me a courtesy call before arriving. They were informative, and they entertained my need to test the backup pump after installation. It worked fine, and it put my concerns at rest.
It was a professional looking installation. I can't believe how quiet the pump motor is.
I have seen Ohio Basement Authority online, and their vans driving around.
The office staff was very professional and polite, and the inspector's presentation was excellent. He did a great job, and we like our purchase. It's exactly as he said it would be.
The crew guys did a great job. It was like they were never here because they cleaned up everything.
Great sales, great product, and great install crew.
We chose to work with Ohio Basement Authority because we liked your concept and you had good reviews online. The inspector was very helpful in presenting your product, and the installation crew was very nice and informative.
The inspector I met with was very professional, personable and informative. I chose to work with Ohio Basement Authority because of the reviews I read online and the professional staff.
The installation crew was very courteous and professional. They were able to fix our issues and explain everything they did.
I chose to work with Ohio Basement Authority because of the lifetime warranty and previous work I’ve had done by the company.
Rich and his crew were very courteous, prompt, and left our basement clean. Rich also was very knowledgeable of the moisture problems in our basement and gave me good advice.
We have had the honor of having your crews on our property to complete a project at our house, and we couldn’t be more pleased. We have had several different crews, and each of them were hard-working, serious-minded men who treated us with the utmost respect.
I was not in favor of even having the work done, as it was very expensive and I felt unnecessary. However, my husband won that argument, and the project was done. When we had issues with something, everything was done to keep us happy. Now that it is complete, we are excited about the results.
Today, the cement people were out to finish up. In a teasing manner, I told them that if there was any leftover cement, I needed a baby goose made because the paper person had thrown the paper and shattered it. I had a mama goose, and a baby. Well guess what — they actually made me a baby goose!
We have so enjoyed doing business with you and would gladly recommend your company. We feel honored to have met so many of your employees. Thank you.
Erin was courteous and polite. Very knowledgeable about the project to be done.
We decided to go with you because we had a tight deadline, and you said you could get the work done by November 1. It was completed on time.
I heard about Ohio Basement Authority on the radio, and I chose to work with the company because of the timing of the job.
This was the only crew I have ever had at my house that didn’t stop for “smoke breaks” every 45 minutes. No foul language. Great young men. They went above and beyond, and even cleaned up some of my own mess.
I hadn't heard of Ohio Basement Authority before, but I did a Google search and then used BBB and Angie's List to look at reviews. I chose to work with them because of good comments by other customers and good online reviews.
The representative was very good. He was helpful and explained everything. I didn't feel pressured to buy services.
The crew arrived on time, and was even a bit early. Mike is very courteous, friendly and professional.
I found you on the Internet. Everyone from Jeff to Justin and the crew was great.
The representative was very knowledgeable and helpful. I chose Ohio Basement Authority because of a realtor's recommendation and the price.
The crew was very helpful and did a great job.
We previously had work done by your company, which is why we chose you..
The representative was pleasant, answered our questions, and did his job in a professional manner. The crew actually arrived ahead of the scheduled time!
We are happy with the service of your company. If we need basement repair, we would not hesitate to call you!
We heard about Ohio Basement Authority from our realtor. We chose to work with the company because of this recommendation, as well as the company representative’s presentation.
The installation crew actually showed up early, which is remarkable these days. All three gentlemen were courteous and very nice.
We were actually impressed with the pre-setup. They taped down plastic from the door to the storage area so that they would not get anything on the carpet. Additionally, we had just painted the step area, and they left no marks on the walls. They were great workers.
I will definitely refer your company to people.
I chose Ohio Basement Authority because of Angie's List reviews, the courteous office staff, and prompt attention to my call. The representative met me at the door and introduced himself and his co-worker. They were very polite and informative, and asked if I had any questions prior to starting work. They did a nice job, walked me through the completed work, and tested the draining prior to leaving.
The inspector was excellent. He educated and helped me, and I never felt pressured. It is obvious he loves what he does and wants to do right for who he is working with, even if it means not making a sale. That's why I chose this company, because of the inspector and the competitive price.
The crew arrived on the dot, and got right to work. They were all very nice, and they showed me the installation after they were done. I had scrap pipe used temporarily on my drains until they could make the repairs. They even took the trash they didn't make.
David S. from Canal Winchester, OH, has a 20-year-old home and the foundation wall had a small crack that kept getting bigger over time. To prevent that small crack from becoming a major structural issue, David started to look for a company that could help fix the problem, and found Ohio Basement Authority.
In this video, he speaks about the quality of service and customer care he received.
"The company is living up to their mission statement as far as the WOW experience," David said.
I noticed Ohio Basement Authority’s TV ads over the past few months, and last fall a resident up the street had some foundation work done by OBA. The result was very professional, and that played a part in selecting OBA for my basement issue. I also chose to work with the company because of the pride in the work they do and having customer service as their focus.
The office staff was very courteous and assisted in getting my home scheduled as soon as a crew was available. I was happy to get the job completed in a timely manner. The office even called asking if the appointment could be moved up. I welcomed that!
The crew arrived on time per their advanced notification of arrival. That was important since I had someplace to be later in the day. Marty and the guys were quite enthusiastic on the job. They were very cordial and easy to work with. I would recommend this crew to anyone having similar work done. Their cleanup was outstanding. They left the space in the same condition as it was when they arrived. It was so clean I double-checked that they completed the job! The cleanup was very impressive.
Now I see why OBA is a well-respected company. From the commitment to the employees to the customer service focus to paying attention to detail. OBA gets 5/5 stars from me! The company walks the talk! I will be marketing OBA to anyone I hear needing their services.
We’ve seen Ohio Basement Authority online and on television, and we chose to work with the company because it’s a smaller business.
The office staff was very courteous, and the inspector was very knowledgeable. He did a thorough examination until he found what would be the best solution for the problem.
Milton called hours out and kept us informed of everything that he and his crew did. They were very courteous, as well. Excellent work. They made sure we looked at the work before leaving.
The whole staff, from customer service, inspector and workers, was excellent to work with.