|Why Choose Us?
We met two very nice ladies at the Ohio Expo. They were the nicest, easy to talk with and professional than most other booths we stopped at that day. Very helpful and great experience.
Jeff who came to the house was very nice and knowledgeable. Again very easy to talk with and felt I could trust him. You have the right people in the right roles. Great experience.
We chose to work with Ohio Basement Authority because of your people and the price. The experience of working with Jeff was a pleasure and trusting. It is something to be appreciated and vital to the decision. You were competitive on price as well.
The crew was very friendly and exceeded expectations. They also left the area better than they found it. I couldn't have asked for better. They were hard working, focused and on top of getting the job done. There is that little bit of uncertainty and worry of who will actually be doing the work when you bring a company into your home, but as soon as they arrived that worry was gone. They were friendly, made sure to introduce themselves and made the time to talk through the details. I was impressed.
It is not often you receive a flawless experience when trying to have someone come in to do work at your house. Every step of the process (inquiry/scheduling, sale/estimate, communication, and installation) was done with excellence. Ohio Basement Authority seems to have learned from their many years of experience to just about perfect their way of doing business and it shows. Kudos and thanks to everyone. I'm looking forward to getting to use my basement now that the repairs have been made.
My inspector did a great job. He was knowledgeable and responsive. His professionalism and the fact that your own employees would be doing the work made me choose Ohio Basement Authority.
The foreman and the two guys he had with him were excellent. They installed a drainage system around the whole house for all of the seven downspouts, sump pump and three window wells. We had a very good experience and they did what it took to do the job correctly. We would recommend them.
The inspector I met with was very informative and thorough, and I chose to work with Ohio Basement Authority because of the good reviews and price.
The crew was very courteous and explained what they would be doing and what to expect. They did a great job keeping things clean during the process and went above and beyond in cleaning up afterwards.
We saw Ohio Basement Authority on WBNS-10TV. We chose to work the company because of a recommendation from Re-Deck in Westerville. Even better, our next door neighbor had a repair project done by Ohio Basement Authority. She is a perfectionist, so we knew first-hand how well the repair system works.
John Becker Sr. was so knowledgeable and has a great personality. We really enjoyed meeting him and talking about solutions.
We should have done this years ago, but didn’t know where to turn!
We chose to work with Ohio Basement Authority because of the company’s reputation.
The inspector we met with was very professional. He went into the crawl space, took pictures, and told us what needed to be done.
The installers also were very good. The foreman, Rich, knew what he was doing. They did a very good job. Thanks, Rich and crew!
I heard about Ohio Basement Authority on radio and television ads, and I chose to work with the company because of the reviews on the Internet. The inspector I met with was friendly and knew his products and services offered.
Ohio Basement Authority previously performed work at my house, and everyone with the company was very professional both times we had work done by them.
We were also very impressed because this company was the third or fourth contractor we had come out to our house to find a mystery leak, and the Ohio Basement Authority inspector found the root cause of it in 20 minutes.
The installation crew arrived on time, and they were very courteous and nice to me and my kids. The inspector and foreman was knowledgeable and professional, and I appreciate the fix very much. It was done at a fair price, and I will call you again if I need any more work done.
I chose to work with Ohio Basement Authority because of the online information and my inspector. He was excellent. He listened to my concerns and showed me all the products and costs. There was no pressure to spend more than needed.
Jose and his installation team were very professional. They did a great job, and they even collected the OUPS markers at the end.
I had a new sump pump and drainage for part of my basement installed a couple of years ago, and I was satisfied with the results. So I am a repeat customer and I chose you again to install a drainage system for the other half of my basement.
The inspector I met with was very courteous and helpful. The crew also was courteous, on time, and cleaned up the area well.
We’ve seen Ohio Basement Authority on television, and we chose to work with them because it sounded like they could solve our problem.
The office staff always answered any questions we had, and the representative we met with was very professional.
We would recommend this company to anyone with similar issues.
The inspector’s presentation was very well done, and I chose to work with Ohio Basement Authority because of the price and service.
Great job. It looks nice.
I just moved to the area, and I saw an ad for Ohio Basement Authority on TV.
From my first contact, everyone that I spoke with and dealt with was very professional and courteous. I chose to work with Ohio Basement Authority because of the lifetime warranty backed up by a worldwide company, and I really liked the inspector and his presentation.
The installation crew was exactly on time, and a little early the next day. They were extremely courteous. This crew was the best! Actually, I think my basement is cleaner than when they started!
I have seen Ohio Basement Authority online, as well as their trucks.
The representative gave a good presentation, and I understood what needed done. I got a quote and it sounded good, so I never obtained a second quote.
The installation guys were very friendly and did good, quality work. They are hard workers.
I heard about Ohio Basement Authority through Alpha Labs, and I chose to work with the company because of its presence on the BBB, the reputation, and the warranties.
The office staff was good in setting up an appointment time. John Dean did a fine job of describing the system and listening to a homeowner's thoughts. He closed the sale well, also.
The crew explained their installation process and worked quickly to get the job done. It was a snowy day, and they put down canvas over the floors that they would be using. The cleanup was excellent.
Thanks for getting it done quickly and effectively.
I was very happy and satisfied with your company from the first phone call. Michael Moss, and the crew, including Manuel and his helpers, were all exemplary.
The inspector I met with was thorough and professional. He was attentive to the issues I wanted remedied in my basement and crawl space.
The crew was very personable and courteous, and introduced themselves with a handshake.
We were so impressed with Ohio Basement Authority that we didn't check into any other company.
Our representative was very friendly and detailed with his presentation. The installation crew was also very friendly, kept us updated and answered our many questions.
I took photos before and after, and it is amazing how different it looks in our "new" basement. Everything looks very nice. No frogs in there now!!!
We chose to work with Ohio Basement Authority because of the inspector’s presentation and the warranty.
Brendan did a great job. We originally asked about an egress window, and ended up with an egress window and waterproofing.
Our foreman was a pleasure to work with, and everyone on the crew was pleasant. They cleaned up daily and at the end. They did a great job. They are great communicators, which is great when you are doing work on my most important asset.
You installed a waterproofing system in our basement, and we never contacted any other company.
Zeke Fowler was very informative and not at all “high pressure.”
All reps were very courteous and professional.
I chose Ohio Basement Authority because of the quick response to my inquiry, and the professional and fast response once contact was made.
Everyone was honest, courteous, and helpful through the entire process. They are very good people.
I saw Brian Thom at Costco and noticed your company name on his jacket. We needed work done, so he gave me his card. He was very informative, professional, and courteous.
The office staff also was very courteous and helpful.
You should be very proud of all your staff. Mike was so knowledgeable, and he kept us informed every step of the way. He went above and beyond to find a solution for an unusual issue.
I chose to work with Ohio Basement Authority because of the quick response to my initial call, as well as the in-home inspection.
Corey was amazing! He was very knowledgeable and answered all my questions without me feeling like he was talking down to me. He was good at anticipating concerns and addressing them readily. The office staff also was very helpful and responsive to all of my questions.
The installation crew was very polite, as well as very personable. They worked well together and were willing to help me understand all of the processes they were doing. And my home is wonderfully clean. This was a worry for me at first, but everything was handled very professionally.
Both Matt and Joe were friendly, courteous and professional.
I chose to work with Ohio Basement Authority because of Matt’s professional presentation, knowledge of my needs and the company’s ability to meet those needs.
I called you after seeing a TV commercial, and your office staff was very polite and helpful. Then, the representative you sent out was respectful and listened to our concerns.
Overall, the cost factor is what led me to select your company, and I'm glad that I did.
The crew was extremely courteous. The foreman and his team were very respectful and hardworking.