|Why Choose Us?
The inspector I met with was fantastic, patient and informative. I chose to work with Ohio Basement Authority because of the 100% guarantee, and I could not find any negative reviews. The installation crew arrived on time, was courteous, and did a wonderful job with the clean-up!
I chose to work with the company because of John, the inspector I met with, and because of his complete understanding of our problems. He was courteous, thorough, and very professional. He explained everything completely at my level so I could understand.
The crew also was extremely courteous and very professional. I received a confirmation phone call with the expected time of their arrival the day of service. They even cleaned the basement sliding door window. They swept the driveway of all debris, and I have a long driveway. As I told the crew who did the new drainage tile, the basement crew led by Manuel, set an extremely high bar. And yes, they also hit the same high standard.
I will definitely recommend your services to all my friends. All team members worked very hard every minute and did amazing work. This job was not easy.
I chose to work with Ohio Basement Authority because they were installing the radon mitigation system in a better way, and they were willing to lower the cost to match another company. They did a great job, were very helpful, and explained things well.
I’ve seen Ohio Basement Authority on TV, then I met with Dave who was helpful and knowledgeable. The crew came right in and went to work. Getting it done in one day is what I liked!
I looked online, and your website, along with others, came up.
The company representative I first met with was very professional and knowledgeable, and did a very informative presentation, answering all my questions.
I had already scheduled a job when I discovered that a rental unit that I am building and the dirt under it had settled. The floor was basically hanging in midair. I contacted my inspector, Travis, and he made sure the office got in touch with me. You found an open spot and scheduled both jobs the same day.
The installation crew was very prompt, went right to work, and was very professional and courteous. Mike explained everything he was doing, and never left me uncomfortable at any time. You need to hang onto this employee and his trainee!
The clean-up was also very thorough. They even cleaned up my mess, along with theirs.
I am very satisfied with every aspect of your operation – from the very first inspection to the last piece of dirt swept from my floor. I would and will recommend your service and product highly to friends and other customers.
I chose to work with Ohio Basement Authority because of the company’s rating and Corey. Corey did an excellent job in providing information about the cost and expectations.
It was very professional service with outstanding results. I would hire them again.
Our inspector's honesty and helpfulness, as well as the guarantee on putting together a plan to fix our problem, were the main reasons we chose to work with Ohio Basement Authority. He was excellent and went through all the information and analysis of our water issues, helping us with our decisions. The great reviews from other customers online also solidified it for us.
The office staff also was very helpful and courteous.
I can’t say enough about the crew. They were on time every day, and I appreciated the courtesy calls letting me know they were on the way. They were very courteous and worked with me on making sure we had the best solution. We are very satisfied with the work from Milton, Daniel, and the rest of the crew. They cleaned up when they were done, kept the dust contained, and sprayed down the basement and driveway.
We are very satisfied with the end product and would recommend using your company to our friends, family and co-workers.
Corey, the inspector, was very informative. The crew members were both very professional. They did a great job. The crawl space looks very nice. It now gives us extra storage space. They also cleaned up after their installation and left no mess behind at all.
We would definitely recommend your company to others.
I chose to work with Ohio Basement Authority because I know it’s a reliable company, and I know the owner, Doug, will make sure they do a great job!
Matt did an excellent job of explaining my options and what would work for our situation.
The installation crew arrived on time and did a great job of setting up and cleaning up when they left. Our foreman was awesome!
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I've seen Ohio Basement Authority's TV commercials, and I chose to work with the company because of the warranty and patented system.
I had an excellent crew that was very knowledgeable and respectful of my home. The foreman made me feel confident the work would be completed properly.
I chose to work with Ohio Basement Authority based on my daughter's recommendation, and I would also recommend OBA highly.
The inspector I met with was very professional, and the installation crew was very professional and courteous.
The inspector I met with was very professional, personable and informative. I chose to work with Ohio Basement Authority because of the reviews I read online and the professional staff.
The installation crew was very courteous and professional. They were able to fix our issues and explain everything they did.
I chose to work with Ohio Basement Authority because they are part of a national network, which instills confidence in the product. And this local company has a very good track record here in Columbus.
The inspector I met with was knowledgeable and he did a very good job with his presentation.
The crew arrived on time, and they were very nice, courteous, professional, and hard workers.
I chose to work with Ohio Basement Authority because of the lifetime warranty and previous work I’ve had done by the company.
Rich and his crew were very courteous, prompt, and left our basement clean. Rich also was very knowledgeable of the moisture problems in our basement and gave me good advice.
When the city of Groveport, OH, gave Jane M. two weeks to fix a leaky underground pipe in her yard, she chose Ohio Basement Authority for the job.
She was impressed with our inspector's thorough analysis and explanation of what the problem was and how it could be fixed.
In this video, she talks about the quality of service and customer care she received.
"They were polite, courteous and they were skillful," she said. "I felt their work was worth the price. They were very professional and I was very satisfied."
I chose to work with Ohio Basement Authority because of the price and professionalism.
The office staff was absolutely courteous. They took the time to answer all of my specific questions and make sure I understood the process. The inspector's presentation also was very thorough.
The installation crew was very courteous! This was an excellent team to work with. Rich does a great job with his crew.
I have already recommended Ohio Basement Authority to several others. I’m amazed at the attention to detail they provided for our job. Customer service is definitely at the top of their list. Every one of the men on the crew worked very hard.
I never thought I would have needed this type of service, but I chose to work with Ohio Basement Authority because of their entire process, professionalism, and guarantee that my basement will stay dry.
The office staff was very professional and shared empathy regarding our basement issues. The inspector we met with was also very professional and gave us a detailed, high-level presentation.
The crew was fantastic and exceeded our expectations! They put a lot of effort into clean-up after the mess that was made. We didn’t expect them to do that, but we appreciated their efforts.
I will recommend your company to others who have water problems.
I chose to work with Ohio Basement Authority because of the company’s professional approach to all aspects of the process.
Everyone – from Corey to the crew, etc. – was great, professional, and prompt.
I just read about Ohio Basement Authority on the Internet and was very impressed.
The office staff was courteous and helpful. The representative was knowledgeable, and his presentation was very good.
The crew arrived on time and was courteous.
The basement looks very good. I was impressed by the work, and amazed that those Carbon Fiber strips could be so strong.
We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.
We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.
The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.
The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.
The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.
The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.
My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.
I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.
John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.
Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.
All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.
Your inspector sold me on the job. He represented you very well.
Ohio Basement Authority provided very good service. The foreman explained everything and even told me of some other issues I may have. I will use them in the future if I need these repairs.
The company representative we met with did a great job. We've tried other companies, but felt that they were not as knowledgeable as this company. The installation crew was courteous, arrived on time, and was very clean. They did a great job.
I’ve seen your commercials during the Channel 10 newscasts. Also, I saw Ohio Basement Authority on the radon test results as a vendor for radon mitigation.
Jacob did our inspection and was professional and friendly, and all of the crews surpassed our expectations.
All three crews – Jose for waterproofing, David for radon, and the foreman for egress – called an hour or so before arrival to tell us they were on the way, and showed up as stated. They all were courteous and told us what they would be doing, and continued to ask us if we had any questions. They all did as much as they could to keep things clean.