|Why Choose Us?
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I've seen Ohio Basement Authority's TV commercials, and I chose to work with the company because of the warranty and patented system.
I had an excellent crew that was very knowledgeable and respectful of my home. The foreman made me feel confident the work would be completed properly.
I chose to work with Ohio Basement Authority because they are part of a national network, which instills confidence in the product. And this local company has a very good track record here in Columbus.
The inspector I met with was knowledgeable and he did a very good job with his presentation.
The crew arrived on time, and they were very nice, courteous, professional, and hard workers.
When the city of Groveport, OH, gave Jane M. two weeks to fix a leaky underground pipe in her yard, she chose Ohio Basement Authority for the job.
She was impressed with our inspector's thorough analysis and explanation of what the problem was and how it could be fixed.
In this video, she talks about the quality of service and customer care she received.
"They were polite, courteous and they were skillful," she said. "I felt their work was worth the price. They were very professional and I was very satisfied."
I chose to work with Ohio Basement Authority because of the price and professionalism.
The office staff was absolutely courteous. They took the time to answer all of my specific questions and make sure I understood the process. The inspector's presentation also was very thorough.
The installation crew was very courteous! This was an excellent team to work with. Rich does a great job with his crew.
I have already recommended Ohio Basement Authority to several others. I’m amazed at the attention to detail they provided for our job. Customer service is definitely at the top of their list. Every one of the men on the crew worked very hard.
I never thought I would have needed this type of service, but I chose to work with Ohio Basement Authority because of their entire process, professionalism, and guarantee that my basement will stay dry.
The office staff was very professional and shared empathy regarding our basement issues. The inspector we met with was also very professional and gave us a detailed, high-level presentation.
The crew was fantastic and exceeded our expectations! They put a lot of effort into clean-up after the mess that was made. We didn’t expect them to do that, but we appreciated their efforts.
I will recommend your company to others who have water problems.
I chose to work with Ohio Basement Authority because of the company’s professional approach to all aspects of the process.
Everyone – from the inspector to the crew, etc. – was great, professional, and prompt.
I just read about Ohio Basement Authority on the Internet and was very impressed.
The office staff was courteous and helpful. The representative was knowledgeable, and his presentation was very good.
The crew arrived on time and was courteous.
The basement looks very good. I was impressed by the work, and amazed that those Carbon Fiber strips could be so strong.
They take their time explaining, and do not push you to buy their equipment. They previously installed a different system for me a few years ago. I was very pleased then, as I am now.
We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.
We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.
Ohio Basement Authority encapsulated the crawl space and installed four SmartJacks, each with a poured concrete base, to raise the floor joists and provide support.
It went very well. We knew a large area of the floor wasn’t level by about 1 1/4″ because a wall wasn’t load bearing that probably should have been. After the project had begun, the crew quickly adjusted their plans to pour the concrete and install the SmartJacks before finishing the encapsulation.
They finished in two days. The floor feels more solid, and it is noticeably more level. They also did the necessary things to do the job, like re-routing the dryer vent and a duct.
The encapsulation is working as expected. The crawl space is now room temperature, and the above room’s floor is also room temperature.
The reputation led me to choose Ohio Basement Authority. I researched the processes you use to resolve basement problems, and people's reviews of how well you resolved their problems. Everyone spoke highly of you, so I knew it was a good choice.
The inspector did a good job of looking at the problem and explaining how it could be fixed.
The crew always called before arriving and were on time. They were clean the entire time and cleaned up nicely after the job was completed. They were very professional. You're lucky to have them as employees. Excellent workmanship by everyone involved.
Another company only gave me a verbal estimate, and never sent a written estimate as promised. He assumed on where the footer was located, unlike your guy who dug the whole 26 inches to find it. I was sold right there. He has integrity.
The installation crew even called with an approximate arrival time. They put plastic on the ground before digging, which made it so much easier and cleaner. They did a great job; no complaints from me. You guys have a great team from what I have seen.
The guys I have met were all good workers, and I couldn’t have asked for a better outcome. The owner also came out personally to compact the dirt down more for my new driveway going in next. Excellent service.
I own a small handyman service and my wife is a realtor. You will be our No. 1 recommendation.
You did my neighbor’s house, and Mike was very helpful on the estimate.
Jimmy Cerminara with the installation crew arrived on time every day, and they were very courteous and helpful with my questions. They did a good job.
As far as I can tell, everything is OK at this time. Thank you very much.
The inspector we met with was very knowledgeable about the product and procedures. We chose to work with Ohio Basement Authority because of the unique repair installation and the extent of services provided.
There was some miscommunication at first about the details of the job, but all was cheerfully made right by this company and we were happy with the entire job.
We will definitely recommend your company.
I chose to work with Ohio Basement Authority because you had the best reviews and ratings. I was able to talk to your office staff and schedule an appointment. It was wonderful to be able to call and talk to a person. You also sent information in the mail, called ahead to confirm the appointment, and called before you arrived to tell me who would be coming. I appreciated the reminder and confirmation calls.
The inspector I met with was passionate about the company and the product. He was able to describe the repair process and provided the visuals to help us understand. He answered all our questions, as well.
The crew also called ahead and arrived on time, and they were very professional and courteous throughout the process. They did a fabulous job in spite of the heavy rains they had to work in. They were very efficient and polite, and answered all our questions.
It is rare to experience this kind of customer service these days! I wish more companies adopted your business model and had employees of this quality and with these work ethics.
The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.
The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.
We chose to work with Ohio Basement Authority because of the company’s reputation and customer reviews.
The office staff was easy to work with and schedule an appointment. The inspector’s presentation was well-prepared, and he was informative and answered all our questions.
Mike and his crew went out of their way to do a good job and be sure we were happy with the finished result. It was a very hot day, but they worked at a steady pace and finished the job in a timely manner. They were polite and very careful to be neat in their work.
I recently saw your TV ad, and I originally found you based on research through the Internet. I liked that you used a state of the art repair method. I also liked the information available on the website and the reviews about the company.
The installation crew called ahead, and Mike came back promptly the next day to finish the project after some equipment problems the day before.
Joe was fabulous and did little extras while he was working the job. He configured the plan to fix my eaves and drainage system, and tie my sump pump drain into the new trenched drain at a reasonable price. He also took out the bushes that were in the way and removed materials. He noticed my emergency Zoeller sump pump should be in use, so he switched that out and Mike cleaned out the rocks in the bottom to avoid a basement flood.
They were informative and helpful in every way. I can’t say enough about how wonderful they all were. They removed debris that would have been a problem for me with the city trash collection like the lilac bush, PVC drain pipes that were above ground, and the cement from below the downspout.
Mike also did an excellent job of cutting and filling the stress cracks on the porch floor, ensured the posts were plumb, and stayed late to finish. Then he explained the referral program to me.
I am more than satisfied with the pricing and all they did. I will refer them to my hundreds of fellow real estate investors and rehabbers.
The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.
The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.
The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.
My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.
I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.
The rep was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.
Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.
All around, it was a great experience, from the inspector to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.
We chose to work with Ohio Basement Authority because of the materials used and the interaction with the inspector. Brendan did a great job in helping us determine what our issues may be. His honesty and integrity were second to none.
Your inspector sold me on the job. He represented you very well.
Ohio Basement Authority provided very good service. The foreman explained everything and even told me of some other issues I may have. I will use them in the future if I need these repairs.
The company representative we met with did a great job. We've tried other companies, but felt that they were not as knowledgeable as this company. The installation crew was courteous, arrived on time, and was very clean. They did a great job.