|Why Choose Us?
I chose to work with Ohio Basement Authority because of the inspector’s good listening, a thorough evaluation of the property, multiple solutions and a relatively reasonable price.
Clark was great. He listened to my concerns, offered his solution and didn’t continue to discuss things that I didn’t feel I needed.
The crew was very courteous. Their clean-up wasn’t spotless, but considering what had to be done I thought it was very good. Jose and Chris spent a significant amount of time covering everything, with extra covering over our gym equipment. I made a special request for this, and Clark did a good job of communicating that to the crew.
The inspector I met with was good and very informative.
The crew was courteous, especially Jimmy. He went the extra mile to pick little things up throughout the day.
We were satisfied with the inspector’s presentation, and we chose to work with Ohio Basement Authority because of the cost and thoroughness in explaining the work that was recommended. The office staff also was willing to work with us to establish a schedule for performing the work.
Everyone with the crew was quite professional and courteous, and I was pleased with the final cleanup. I especially appreciated their recommendation to keep the dehumidifier turned off for about a week to allow for slow drying of the concrete covering on the drain system.
I saw Ohio Basement Authority on Facebook, and I chose to work with the company because of the reviews. Clark also was helpful and friendly.
We chose to work with Ohio Basement Authority because of the unique technology used to fix our problem.
The company representative we first met with was very professional and thorough.
We were very impressed by how everybody was very professional and did exactly what was promised in fixing our problem.
Andy Kennedy had a thorough but not pushy approach with examples of previous installs. He also was very thorough in developing a plan. His follow-up was excellent, as we had some install delays.
I had two different install dates and two fine crews.
Alex, Martin and Alonso were very courteous. And Larry and Logan were a crew to fight for. They went above and beyond to finish the install. If I had a business and wanted my best crew out there, it would be them.
I’ve seen Ohio Basement Authority on TV and neighborhood signs, and I chose to work with the company because of the staff’s professionalism and honesty.
The inspector we met with was helpful in answering our questions and gave us an informative presentation so we could make our decision to use you as our contractor for our basement needs.
The crew called about an hour before arrival to let us know they were on their way, and they arrived within the time frame that was set. They were very friendly and courteous during the whole process, and answered any questions that we had.
I have to commend your crew on their expertise and professionalism. They were top-notch, including your office staff and inspector. Good job!
I’ve seen your TV ads, as well as you out doing jobs for other people in the neighborhood. I then chose to work with you because you appeared to be a reliable company and the price seemed fair.
The office staff was very helpful. I talked to someone at the office several times, and they always seemed very professional. The inspector I met with also seemed to be knowledgeable and a very nice person. He’s a representative to be proud of.
The crew was 15 to 30 minutes early, got right to work, and seemed to be a very nice group. They did a good job cleaning up. You could hardly tell they had been here.
So far, your company seems to be an outstanding organization I can speak highly of. You really impressed me. Rest assured, I will recommend your company to anyone that might need your service.
The company representative I first met with was very professional, and I chose to work with Ohio Basement Authority because of the sales pitch and price.
I was only going to have the Carbon Fiber put on my walls, but Rich pointed out that water was in my block walls. He explained to me what could happen if this is not taken care of. He convinced me to have it done, so I agreed to a partial drain system.
I chose to work with Ohio Basement Authority because of the company’s reputation and the product warranty.
The inspector I met with was very knowledgeable and professional, and the installation team was very efficient. They explained the operation, and throughout the process they showed me their work and progress.
I will recommend your company.
The inspector I met with was very thorough and his presentation was easy to understand.
I chose to work with Ohio Basement Authority because you offer solid crawl space insulation, which is exactly what I wanted, as opposed to just a spray. And your staff communicated extremely well and was kept to the set schedule. There was no waiting and wondering for the customer.
This was a very positive experience; from the sales staff, to the office staff, to the insulation team. Everyone was very courteous, timely, efficient and clean.
We’ve seen Ohio Basement Authority’s TV spots, and we chose to work with the company because of its reputation and the price of the system.
The inspector we met with, as well as his presentation, was very good. The crew was polite, kept us in the loop on where they were, showed us what they were doing, and answered all our questions.
I chose to work Ohio Basement Authority because of your employees and BBB rating. The inspector was great. He is an asset to your company.
The installation crew was very professional, and did the job in a timely manner. Joe and his helper were very nice.
I hadn't heard of Ohio Basement Authority before, but I chose to work with the company once I saw it on the Internet.
The office staff was courteous and helpful, and the company representative and his presentation were both very professional. The man who installed my sump pump was also courteous.
We’ve heard about Ohio Basement Authority through radio and TV ads, and the company also was recommended by our realtor in Delaware County. We chose to work with you because of your quality of service.
The inspector was knowledgeable and professional, and we were impressed by the crew! Ryan, Colin and Nate worked as a team! Ryan’s leadership was obvious and respected by the team members. Later, John and Andy arrived to pitch in. Amazing teamwork.
We saw Ohio Basement Authority listed as a preferred company on our radon test, then we saw them on TV.
Patrick was knowledgeable and answered all our questions. And after the crew called to say they were on their way, they arrived four minutes early.
A friend used Ohio Basement Authority. He felt like the work was high-quality, that he was treated fairly, and he was not oversold.
Jacob was very courteous and professional. Rich and his crew also did a great job and were very professional and courteous. They represented your company well.
I chose to work with Ohio Basement Authority because of the company’s reputation and the inspector’s presentation. The inspector I met with was very thorough, courteous, and professional.
The installation crew also was very courteous. They took great care to protect my floors, carpet, etc. They even prevented dust from getting all over the basement during the concrete removal.
We’ve seen Ohio Basement Authority’s ads on television, and we chose to work with the company because of the quality of products and warranty.
The inspector we met with was prompt, courteous, and very helpful in answering questions.
The crew also was great to work with. They answered any questions that we had and explained the process very carefully. The cleanup was good, and everything looked exactly as it did before the crew came.
Larry and Dave who did most of the work were a pleasure to talk to. They could not have been nicer and more professional. I really appreciated them answering all my questions, letting me see the work and explaining what they were doing. The estimate of time to job completion was spot-on too. They also took great pains not to damage the lawn, etc., if they did not have to.
We would not hesitate to use them again or to recommend them to anyone in need of basement or downspout work. Thanks so much for your great service!
The office staff was very pleasant on the phone, and our inspector, Victor, was very helpful and knowledgeable.
Adam with the installation crew called prior to arriving to let us know they would be arriving at the scheduled time. They were very polite, respectful and informative. No mess was left behind! They even offered to re-plant some perennials that had to be moved.
The office was awesome to work with, and the original estimate was the reason I decided to go with Ohio Basement Authority. The representative was also knowledgeable and actually excited about the possibilities of our basement!
I had such a great experience with everyone of the crew members. The foreman went above and beyond to make sure all of our needs were being met. The work far exceeded our expectations. The crew also paid close attention to detail, and after they left it looked like we had a new basement!
I would recommend Ohio Basement Authority to anyone who is looking for quality work at a great price. Thank you guys for a job well done!!!
I heard about Ohio Basement Authority on the TV, and saw the company on the Internet. The office staff was courteous and helpful, and the representative I met with did a great job.
The No. 1 reason I chose Ohio Basement Authority was the website was better than anyone else's. It had more information on basement issues. I also got a quick response from my email.
The crew was also courteous, friendly and professional.
The office staff was courteous and helpful, and the inspector did a very good presentation and answered every single question I had.
I selected Ohio Basement Authority because of the customer service, and they didn't try to sell me more than I needed.
I heard about Ohio Basement Authority through Angie's List, and I chose the company because of the representative's professionalism and the recommendations met our needs. Matt was thorough, friendly, and gave suggestions about our home rather than coming with pre-set recommendations.
The representative was very nice and courteous, and not pushy.
I chose Ohio Basement Authority because of my neighbor and customer references.
I was a little nervous about the process. But I was assured that you would be in charge of everything, and you were. It was very easy.
We chose to work with Ohio Basement Authority because of the company’s reviews and reputation, as well as the ability to complete the entire scope of work.
The inspector was very helpful, and he was willing to spend the time needed to understand our problem and our concerns. He is really a great representative of your company. The office staff also was very helpful and courteous.
Each member of the crew was courteous and friendly. They worked hard and steady. The foreman was very good, and everyone knew what needed to get done. They seemed to work well together.
I took advantage of all of the excess dirt and concrete to fill a ditch. They left the place in good shape. Dust control was excellent. Cleanup on the exterior walls and walkout was great.
We hope we never have a need again at this location, but if necessary we would not hesitate to call Ohio Basement Authority.
I had not heard of Ohio Basement Authority until I found their website.
The inspector I met with did a thorough inspection of the basement. When the source of the problem was not immediately apparent, he discussed the situation with the company engineers to determine a remedy.
I chose to work with Ohio Basement Authority because of the professionalism and knowledge of the staff, and the nationally-backed, transferable guarantee.
The installation crew arrived on time, and was courteous. The foreman discussed each step of the process with us and took time to show us what was being done at each step.