|Why Choose Us?
I heard about Ohio Basement Authority on TV ads and Angie’s List reviews. I chose to work with the company because of its excellent reputation, and my confidence your company could do the work properly.
The office staff was very courteous and helpful, and the representative I first met with was professional, knowledgeable, and not high-pressure. The installation crew arrived on time each day, and they were all very courteous. They explained what they were doing, answered my questions, and their clean-up was much better than I expected.
I am very satisfied I chose your company to repair my home. I will recommend you to anyone I know who needs foundation repair.
I selected Ohio Basement Authority for my structural repairs because of the company’s five star rating on the Internet, positive comments, and a clean record with the BBB.
The inspector I met with was professional and made an effort to understand and fix only the problems that needed fixing. He also followed my engineer’s report recommendations to solve the foundation issues.
The crew was polite, explained what they were doing, and took the time to make sure my expectations were being met. They also cleaned up after themselves as the project advanced, and then at the end of the project.
The whole project was handled efficiently and effectively, and I would highly recommend Ohio Basement Authority for basement repairs.
I chose to work with Ohio Basement Authority because of the company’s BBB rating and online reviews.
The company representative I first met with was excellent, and the installation crew was fantastic! They were on time, did a great job, and kept me up to date on every step of the process. On a scale of 1 to 10, I would give them an 11!
I’ve seen Ohio Basement Authority on TV, and I chose to work with the company because of its reviews on the web and the recommendation from our realtor.
The inspector I met with was excellent at explaining things, which builds trust.
The installation crew was courteous, and their cleanup was satisfactory. They even put down plastic over the upstairs floor and rug to protect it.
All of the people we came in contact with at Ohio Basement Authority were very courteous. We thought Matthew was thorough in his presentation and explaining our options. The crew was on time, and was very courteous. They took time to explain exactly what they were doing.
The inspector I met with was very good. He performed a thorough inspection, and he made sure he understood exactly what I wanted.
The installation crew was very friendly. They actually called a day early, arrived in 30 minutes, and completed the job in a few hours.
Overall, I was pleased with the whole process from the beginning. I thought all of your representatives were exceptional. The project price was right on with what I had budgeted.
I chose to work with Ohio Basement Authority because of the price and their common courtesy. I loved the inspector I met with. He knows his product, and he delivered.
They were great. I'll be sending more clients your way!
We saw Ohio Basement Authority on a television commercial, and we chose to work with the company because of the process by which they were going to address the issue.
The company representative we first met with was very good and very honest. He did not try to sell us something that we did not need.
Overall excellent job!
The company representative we met with was very informative. He presented the company’s products and services well, and did not push any services on us. He was concerned with what our desires and needs were for our basement.
I appreciated Brendan offering ideas for the basement now and for the future, as well as the installation crew manager.
Your company is blessed with good help!
The office staff was very courteous and helpful. The representative who visited us, as well as his presentation, was excellent!
I actually talked with two representatives - one at a home show earlier in the year, and the other in my home. My experience with those two representatives is why I chose to work with this company.
The crew was very courteous, and they did a very good job cleaning up.
You can bet I will recommend your company!
We heard about Ohio Basement Authority from our realtor. We chose to work with the company because of this recommendation, as well as the company representative’s presentation.
The installation crew actually showed up early, which is remarkable these days. All three gentlemen were courteous and very nice.
We were actually impressed with the pre-setup. They taped down plastic from the door to the storage area so that they would not get anything on the carpet. Additionally, we had just painted the step area, and they left no marks on the walls. They were great workers.
I will definitely refer your company to people.
The inspector was excellent. He educated and helped me, and I never felt pressured. It is obvious he loves what he does and wants to do right for who he is working with, even if it means not making a sale. That's why I chose this company, because of the inspector and the competitive price.
The crew arrived on the dot, and got right to work. They were all very nice, and they showed me the installation after they were done. I had scrap pipe used temporarily on my drains until they could make the repairs. They even took the trash they didn't make.
The inspector I met with was very professional and gave a great presentation, explaining all the options and advantages of your system. A friend had a bad experience with another company, so after your inspector's I didn’t feel the need to talk to any other company.
The installation crew called in advance to let me know they were on their way. They checked with me before leaving to make sure I was happy with the cleanup.
The entire experience was wonderful from start to finish. I was very impressed with everyone I came in contact with, and their work was fantastic.
We chose to work with Ohio Basement Authority because of my son-in-law’s recommendation and because of the representative we met with. He was trustworthy, thorough and knowledgeable.
We are happy with the completed job and the crew.
I heard about Ohio Basement Authority on TV, and I saw them at a home improvement show last year.
The representative I met with was a very nice guy and very informative. I chose to work with Ohio Basement Authority because of the company's friendliness and willingness to work with us on how to get things done.
We chose to work with Ohio Basement Authority because the representative we met with was very nice, professional and knowledgeable, and he didn’t try to sell us what we did not need. The pricing also was reasonable.
The office staff was very courteous and helpful, and we had a very good crew.
I've seen your trucks driving around, and the warranty was really important to us.
The representative was very nice and explained what he was doing. He actually taught us a little bit about our foundation that we never knew! He was very helpful.
I chose to work with Ohio Basement Authority because of the display at a home show at the Columbus Convention Center, and the presentation by the representative at my home. He gave a very good presentation and pointed out problems with my basement.
After the work, my basement was cleaner than when the installation crew arrived.
I wish to express my appreciation and admiration for the services delivered by Michael on Friday, December 4, when he worked on my home.
Mike arrived with equipment and his assistant. He proceeded with the repair procedures, continuously occupied for several hours. And all this work was treated as a task covered by the guarantee of the original job. In light of the unpredictable causes and considering the labor this was an amazing demonstration of the reliability of Ohio Basement Authority workmanship.
In the course of the afternoon, I asked Mike if the company did any contracts with city councils.
As the project was finished and equipment was being packed away, Mike waved me over to show me something else he was able to repair. This kind of customer assistance, above and beyond any suggestion of obligation, is incredible. Mike is your best advertisement. I have not ceased telling my neighbors, including the one next door who is on the city council, what excellent work and what customer consideration far beyond the ordinary, is provided by the Ohio Basement Authority and its staff.
I wish to thank the company for the very satisfactory experience provided by your staff, and in this case specifically by Mike.
Very truly yours,
I heard about the company through TV, coupon books and the Internet.
Everyone was prompt and polite. There was no haggling. It was bottom line pricing and all the reasons why. They were very quick to deliver appointments and quotes through e-mail so that I could take the time I needed to properly shop around.
The crew called first and they were here right on time. I have never met such a nice, courteous crew before. Not a trace of what they did was left, and the job looked great. It was a pleasure to have them in my home.
This was a good experience. The price was fair, I did not feel overcharged, and I felt comfortable with all the staff. The owner even did a follow-up to make sure I was happy with the job. Nice touch.
We chose to work with Ohio Basement Authority because our realtor recommended you, and because Joe was great when he came to give us an estimate. He was awesome!
We've had a great experience with your company.
The inspector was very helpful when he came out. He identified the real issue in the basement that we were unaware of.
Richard, the foreman, was very helpful, and he took the time to explain everything to us so that we understood what was being done and why it was needed. The entire crew was very professional while they were here. We are very pleased with the work and will consider using Ohio Basement Authority for future work.