|Why Choose Us?
They take their time explaining, and do not push you to buy their equipment. They previously installed a different system for me a few years ago. I was very pleased then, as I am now.
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.
I hadn't heard about Ohio Basement Authority until I found their website. After the basement flooded, I just wanted it fixed for a reasonable fee, so it wouldn't happen again.
The inspector I met with was very knowledgeable and able to answer all of my questions. The whole installation crew explained everything each step of the way, and went above and beyond to make sure all of my concerns were taken care of! They were awesome! A++
Jacob was great. He explained everything and was helpful, knowledgeable and friendly. I chose to work with Ohio Basement Authority because of Jacob and your company’s reputation.
The installation crew was great. They were two very nice guys who were quick, polite, friendly and competent. They also were courteous and not annoyed by the questions of my 5-year-old.
Everything was cleaned up to the pre-job state. It was a pleasant experience from start to finish; very professional.
I have had Ohio Basement Authority do work for me in the past, and I have always had a good experience. The workmanship and materials are outstanding. As always, everyone you sent was very courteous, respectful and neat.
Victor is the best! And the installation crew really kept my house clean. Adam and his crew took the trouble to come in the back door and put coverings over their feet to keep my place clean. Also, the cleanup of my basement when they were done was outstanding.
I have always been more than satisfied with your services, and will surely be calling on you again in the future.
A friend of mine recommended you to us, and since then we have seen TV spots. The office staff was very courteous and helpful. The inspector we met with did an excellent presentation and demonstrated professionalism.
I chose to work with your company because of the recommendation by a friend and the inspector's excellent presentation and knowledge of products and procedures.
Jose and his crew were very efficient. They are obviously seasoned professionals, and we were very pleased with every aspect of their work.
The company representative we met with was very knowledgeable about all the services you provide. We chose to work with you because the inspector wasn’t overselling any products and services, and we liked what we read from Angie’s List comments.
The installation crew called a head before arrival and wasted no time setting up and getting started. I was informed of what was going to happen and who was doing what. I was impressed with the way they worked. Dust was very minimal, and was kept to the area being worked on. They did a great job of containing everything.
It was just impressive. They got a lot of work done in a timely manner.
Ohio Basement Authority encapsulated the crawl space and installed four SmartJacks, each with a poured concrete base, to raise the floor joists and provide support.
It went very well. We knew a large area of the floor wasn’t level by about 1 1/4″ because a wall wasn’t load bearing that probably should have been. After the project had begun, the crew quickly adjusted their plans to pour the concrete and install the SmartJacks before finishing the encapsulation.
They finished in two days. The floor feels more solid, and it is noticeably more level. They also did the necessary things to do the job, like re-routing the dryer vent and a duct.
The encapsulation is working as expected. The crawl space is now room temperature, and the above room’s floor is also room temperature.
The TV ad I saw drew me to your company. I decided to stick with you after meeting your representative who did a nice job presenting the options and arranging the work.
The crew workers did an excellent job and were very informative and courteous.
I chose Ohio Basement Authority because the company came highly recommended by our realtor, and it had excellent reviews on Angie’s List.
The office staff was courteous and helpful. The inspector was friendly, and he gave a thorough presentation. The installation crew actually arrived early. They were courteous, and did a good job cleaning up.
The reputation led me to choose Ohio Basement Authority. I researched the processes you use to resolve basement problems, and people's reviews of how well you resolved their problems. Everyone spoke highly of you, so I knew it was a good choice.
The inspector did a good job of looking at the problem and explaining how it could be fixed.
The crew always called before arriving and were on time. They were clean the entire time and cleaned up nicely after the job was completed. They were very professional. You're lucky to have them as employees. Excellent workmanship by everyone involved.
I chose to work with Ohio Basement Authority because of the warranty and the time to complete the job.
The company representative I first met with did a good job. He was very courteous, and returned calls and answered questions when needed.
The crew did a good job keeping me informed, and were very courteous. We got off to a delayed start, but the job was finished on time and I am happy with the results achieved so far.
Another company only gave me a verbal estimate, and never sent a written estimate as promised. He assumed on where the footer was located, unlike your guy who dug the whole 26 inches to find it. I was sold right there. He has integrity.
The installation crew even called with an approximate arrival time. They put plastic on the ground before digging, which made it so much easier and cleaner. They did a great job; no complaints from me. You guys have a great team from what I have seen.
The guys I have met were all good workers, and I couldn’t have asked for a better outcome. The owner also came out personally to compact the dirt down more for my new driveway going in next. Excellent service.
I own a small handyman service and my wife is a realtor. You will be our No. 1 recommendation.
You did my neighbor’s house, and Mike was very helpful on the estimate.
Jimmy Cerminara with the installation crew arrived on time every day, and they were very courteous and helpful with my questions. They did a good job.
As far as I can tell, everything is OK at this time. Thank you very much.
The inspector we met with was very knowledgeable about the product and procedures. We chose to work with Ohio Basement Authority because of the unique repair installation and the extent of services provided.
There was some miscommunication at first about the details of the job, but all was cheerfully made right by this company and we were happy with the entire job.
We will definitely recommend your company.
I chose to work with Ohio Basement Authority because you had the best reviews and ratings. I was able to talk to your office staff and schedule an appointment. It was wonderful to be able to call and talk to a person. You also sent information in the mail, called ahead to confirm the appointment, and called before you arrived to tell me who would be coming. I appreciated the reminder and confirmation calls.
The inspector I met with was passionate about the company and the product. He was able to describe the repair process and provided the visuals to help us understand. He answered all our questions, as well.
The crew also called ahead and arrived on time, and they were very professional and courteous throughout the process. They did a fabulous job in spite of the heavy rains they had to work in. They were very efficient and polite, and answered all our questions.
It is rare to experience this kind of customer service these days! I wish more companies adopted your business model and had employees of this quality and with these work ethics.
The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.
The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.
We chose to work with Ohio Basement Authority because of the company’s reputation and customer reviews.
The office staff was easy to work with and schedule an appointment. The inspector’s presentation was well-prepared, and he was informative and answered all our questions.
Mike and his crew went out of their way to do a good job and be sure we were happy with the finished result. It was a very hot day, but they worked at a steady pace and finished the job in a timely manner. They were polite and very careful to be neat in their work.
I recently saw your TV ad, and I originally found you based on research through the Internet. I liked that you used a state of the art repair method. I also liked the information available on the website and the reviews about the company.
The installation crew called ahead, and Mike came back promptly the next day to finish the project after some equipment problems the day before.
Joe was fabulous and did little extras while he was working the job. He configured the plan to fix my eaves and drainage system, and tie my sump pump drain into the new trenched drain at a reasonable price. He also took out the bushes that were in the way and removed materials. He noticed my emergency Zoeller sump pump should be in use, so he switched that out and Mike cleaned out the rocks in the bottom to avoid a basement flood.
They were informative and helpful in every way. I can’t say enough about how wonderful they all were. They removed debris that would have been a problem for me with the city trash collection like the lilac bush, PVC drain pipes that were above ground, and the cement from below the downspout.
Mike also did an excellent job of cutting and filling the stress cracks on the porch floor, ensured the posts were plumb, and stayed late to finish. Then he explained the referral program to me.
I am more than satisfied with the pricing and all they did. I will refer them to my hundreds of fellow real estate investors and rehabbers.
The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.
The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.
The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.
My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.
I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.
The rep was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.
Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.
All around, it was a great experience, from the inspector to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.