|Why Choose Us?
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I've seen Ohio Basement Authority's TV commercials, and I chose to work with the company because of the warranty and patented system.
I had an excellent crew that was very knowledgeable and respectful of my home. The foreman made me feel confident the work would be completed properly.
We chose to work with Ohio Basement Authority because we liked your concept and you had good reviews online. The inspector was very helpful in presenting your product, and the installation crew was very nice and informative.
The inspector I met with was very professional, personable and informative. I chose to work with Ohio Basement Authority because of the reviews I read online and the professional staff.
The installation crew was very courteous and professional. They were able to fix our issues and explain everything they did.
I chose to work with Ohio Basement Authority because they are part of a national network, which instills confidence in the product. And this local company has a very good track record here in Columbus.
The inspector I met with was knowledgeable and he did a very good job with his presentation.
The crew arrived on time, and they were very nice, courteous, professional, and hard workers.
I chose to work with Ohio Basement Authority because of the lifetime warranty and previous work I’ve had done by the company.
Rich and his crew were very courteous, prompt, and left our basement clean. Rich also was very knowledgeable of the moisture problems in our basement and gave me good advice.
We have had the honor of having your crews on our property to complete a project at our house, and we couldn’t be more pleased. We have had several different crews, and each of them were hard-working, serious-minded men who treated us with the utmost respect.
I was not in favor of even having the work done, as it was very expensive and I felt unnecessary. However, my husband won that argument, and the project was done. When we had issues with something, everything was done to keep us happy. Now that it is complete, we are excited about the results.
Today, the cement people were out to finish up. In a teasing manner, I told them that if there was any leftover cement, I needed a baby goose made because the paper person had thrown the paper and shattered it. I had a mama goose, and a baby. Well guess what — they actually made me a baby goose!
We have so enjoyed doing business with you and would gladly recommend your company. We feel honored to have met so many of your employees. Thank you.
I hadn't heard of Ohio Basement Authority before, but I did a Google search and then used BBB and Angie's List to look at reviews. I chose to work with them because of good comments by other customers and good online reviews.
The representative was very good. He was helpful and explained everything. I didn't feel pressured to buy services.
The crew arrived on time, and was even a bit early. Mike is very courteous, friendly and professional.
We previously had work done by your company, which is why we chose you..
The representative was pleasant, answered our questions, and did his job in a professional manner. The crew actually arrived ahead of the scheduled time!
We are happy with the service of your company. If we need basement repair, we would not hesitate to call you!
I chose Ohio Basement Authority because of Angie's List reviews, the courteous office staff, and prompt attention to my call. The representative met me at the door and introduced himself and his co-worker. They were very polite and informative, and asked if I had any questions prior to starting work. They did a nice job, walked me through the completed work, and tested the draining prior to leaving.
David S. from Canal Winchester, OH, has a 20-year-old home and the foundation wall had a small crack that kept getting bigger over time. To prevent that small crack from becoming a major structural issue, David started to look for a company that could help fix the problem, and found Ohio Basement Authority.
In this video, he speaks about the quality of service and customer care he received.
"The company is living up to their mission statement as far as the WOW experience," David said.
I noticed Ohio Basement Authority’s TV ads over the past few months, and last fall a resident up the street had some foundation work done by OBA. The result was very professional, and that played a part in selecting OBA for my basement issue. I also chose to work with the company because of the pride in the work they do and having customer service as their focus.
The office staff was very courteous and assisted in getting my home scheduled as soon as a crew was available. I was happy to get the job completed in a timely manner. The office even called asking if the appointment could be moved up. I welcomed that!
The crew arrived on time per their advanced notification of arrival. That was important since I had someplace to be later in the day. Marty and the guys were quite enthusiastic on the job. They were very cordial and easy to work with. I would recommend this crew to anyone having similar work done. Their cleanup was outstanding. They left the space in the same condition as it was when they arrived. It was so clean I double-checked that they completed the job! The cleanup was very impressive.
Now I see why OBA is a well-respected company. From the commitment to the employees to the customer service focus to paying attention to detail. OBA gets 5/5 stars from me! The company walks the talk! I will be marketing OBA to anyone I hear needing their services.
We’ve seen Ohio Basement Authority online and on television, and we chose to work with the company because it’s a smaller business.
The office staff was very courteous, and the inspector was very knowledgeable. He did a thorough examination until he found what would be the best solution for the problem.
The crew foreman called hours out and kept us informed of everything that he and his crew did. They were very courteous, as well. Excellent work. They made sure we looked at the work before leaving.
The whole staff, from customer service, inspector and workers, was excellent to work with.
When the city of Groveport, OH, gave Jane M. two weeks to fix a leaky underground pipe in her yard, she chose Ohio Basement Authority for the job.
She was impressed with our inspector's thorough analysis and explanation of what the problem was and how it could be fixed.
In this video, she talks about the quality of service and customer care she received.
"They were polite, courteous and they were skillful," she said. "I felt their work was worth the price. They were very professional and I was very satisfied."
Thanks to the inspector I met with who took the time to fully explain my options in detail and answer all my questions with no pressure to make a decision. I chose to work with the company because of the price and the product. The product was delivered as promised, and thanks for getting me scheduled when I needed the work done.
I liked that the installation crew called a head to give me their ETA. The crew was great. I definitely could tell they knew what they were doing. The foreman followed up with me to make sure I was satisfied before leaving. It was a great job from starting with protecting the carpeted areas, and final clean-up. Thanks to this team for the work they did in a short period of time. My wife was impressed with the results and no mess. Thank you for delivering.
Working with Ohio Basement Authority was a positive experience. My wife and I are happy to see our nice clean crawl space.
I previously used Ohio Basement Authority for a basement problem. I chose to work with the company again because of the previous work that was completed, as well as because of the outstanding inspector. He thoroughly explained the problem we were experiencing and the solution.
Adam and his crew had great personalities. They did a wonderful job in explaining what they were going to do. They also showed us the problem and the repairs. They also swept the road in front of the house and driveway.
Your company has no equal in service, price and personnel.
The inspector we met with did a great job. He helped us decide the best and most affordable option for us.
The installation crew was very professional. We are very pleased with the service the crew gave us.
I’ve seen you on TV and a friend referred you. I chose to work with you because of the recommendation of my friend and the honesty of your staff.
The inspector I met with was excellent. You guys are great!
Ohio Basement Authority encapsulated the crawl space and installed four SmartJacks, each with a poured concrete base, to raise the floor joists and provide support.
It went very well. We knew a large area of the floor wasn’t level by about 1 1/4″ because a wall wasn’t load bearing that probably should have been. After the project had begun, the crew quickly adjusted their plans to pour the concrete and install the SmartJacks before finishing the encapsulation.
They finished in two days. The floor feels more solid, and it is noticeably more level. They also did the necessary things to do the job, like re-routing the dryer vent and a duct.
The encapsulation is working as expected. The crawl space is now room temperature, and the above room’s floor is also room temperature.
The inspector I met with was extremely thorough and professional. John Becker Sr. inspected our crawl space more thoroughly than the other contractors that I got estimates from.
The scope of proposed repairs was exactly what I wanted, while the other contractors did not propose exactly what I wanted. As a bonus, your price was lower than the others.
The crew also was extremely courteous.
We chose to work with Ohio Basement Authority because of the materials used and the interaction with the inspector. Brendan did a great job in helping us determine what our issues may be. His honesty and integrity were second to none.
I found Ohio Basement Authority in the phone book when I was price comparing.
The office staff actually called the same day when I signed the contract/work order for a next day appointment.
The representative's presentation was honest and reasonable. Along with the price, quality of the repair and lifetime warranty, that's why I selected Ohio Basement Authority.
The crew was very courteous, explained everything, and cleaned up everything.
I really want to thank the office and staff for being so professional. Awesome job!
I chose Ohio Basement Authority because of my inspector. His outstanding service made the difference, and I knew I could trust him to get the job done.
The work area was sectioned off by plastic, and all debris was cleaned up. There was very little impact to the other people in the house. The crew was in and out in one day.
From beginning to end, Ohio Basement Authority was the best choice for my basement repair. I would highly recommend them to anyone.
I was very impressed with the office staff’s helpfulness and ability to answer all of my questions.
The inspector was a good guy! He was very thorough and knowledgeable.
I researched several companies, and like the products offered by Ohio Basement Authority better than the others.
Overall, this was a really good experience.
Several years ago, OBA did foundation work for someone I knew in Union County. I chose to work with OBA because you gave me a better estimate for the work I needed done, and because of your excellent rating with the BBB. The inspector also was really good and helpful!
I am very impressed with the great job OBA did to replace my main water line.
I chose to work with Ohio Basement Authority because a friend referred me, and because of the company’s Angie’s List reviews.
The inspector I met with was very friendly, thorough, and did not pressure me.
The installation crew actually arrived early. Joe called ahead of time to let me know when they would arrive. They also were very courteous. I was introduced to each of them and shook hands with them.
I was very satisfied with the whole experience and the job they did.