|Why Choose Us?
Erin was courteous and polite. Very knowledgeable about the project to be done.
We decided to go with you because we had a tight deadline, and you said you could get the work done by November 1. It was completed on time.
I heard about Ohio Basement Authority on the radio, and I chose to work with the company because of the timing of the job.
This was the only crew I have ever had at my house that didn’t stop for “smoke breaks” every 45 minutes. No foul language. Great young men. They went above and beyond, and even cleaned up some of my own mess.
We saw Ohio Basement Authority on a television commercial, and we chose to work with the company because of the process by which they were going to address the issue.
The company representative we first met with was very good and very honest. He did not try to sell us something that we did not need.
Overall excellent job!
A friend who is a satisfied Ohio Basement Authority customer recommended you. I’ve also seen your TV ads.
The inspector did a great job of explaining everything. He was courteous and represented your company well. The crews were wonderful. I could not believe how much work three people could accomplish in one day!
Prior to contracting with you to do work, I had seen your truck in the neighborhood. I then met with Jeff Floit, who was knowledgeable, courteous, helpful in choosing a solution, and excellent on follow-up.
I chose your company because of the knowledge of Jeff Floit, the lower cost, and a better, more comprehensive solution.
I’ve had two contracts for work with you over the past two months, and both crews were excellent.
The office staff was courteous and helpful, and Victor did an excellent job explaining all of our options. We chose to work with Ohio Basement Authority because we felt that the company was honest and trustworthy.
The installation crew was prompt, Mike was very nice, and the clean-up was excellent. The whole process went smoothly. The crew did a very nice job.
I found you on Porch.com, and you had the best reviews on the BBB and Angie’s List.
The company representative we first met with was very thorough and polite. He went through all of our options, and we felt very confident that we were making the right choices for our home.
Drew and his crew were very timely and very nice. My yard was very wet, but they went the extra mile and tried their hardest to get everything cleaned up for us.
The inspector I met with was very professional and gave a great presentation, explaining all the options and advantages of your system. A friend had a bad experience with another company, so after your inspector's I didn’t feel the need to talk to any other company.
The installation crew called in advance to let me know they were on their way. They checked with me before leaving to make sure I was happy with the cleanup.
The entire experience was wonderful from start to finish. I was very impressed with everyone I came in contact with, and their work was fantastic.
I’ve seen Ohio Basement Authority’s commercials and heard about the company through word of mouth, and I chose to work with you because of your courtesy and cost.
The inspector I met with was professional and knowledgeable. He answered my questions in a respectful manner.
All members of the crew were professional. They fully explained what they were doing and how the drainage system they installed would work. Excellent job! There’s no evidence that they had even been here, except for the wet cement.
From start to finish, your representative and crew made this a positive experience! Even better, this has been an extremely wet few days and I can see/hear the sump pump and drainage system doing their job to keep my basement dry. THANK YOU!!!
I hadn't heard of Ohio Basement Authority until I searched Google for repair options.
The inspector I met with did a great job selling your product, answering questions, and assuring me that the job would be done right the first time. He was the key for us to decide to go with your company. We also liked the price, and you quoted nearly half the price of your competitors.
The office staff was also courteous and helpful. When I called about credit, the gentleman was very helpful and made sure I was first priority. He walked me through the online process and was able to complete my payment.
The installation crew was great! They arrived on time, were very personable, and had a great attitude. They also did a great job cleaning up, and the area looked better than when they started!
I chose to work with Ohio Basement Authority because of a reference from the company that did my radon test.
The inspector I met with was a very knowledgeable and polite young man that took the time to explain the process to me and answer any questions that I had.
The installation crew members also were extremely polite and courteous young men! They took special care throughout the entire process to keep my home clean.
The representative and his presentation were excellent, and the brochures were double excellent....LOVED THEM. Matt was great. That's why I chose the company, the brochures and Matt.
The crew was outstanding, and the foreman was great. He is patient and kind, and worked very, very hard.
I called you after seeing a TV commercial, and your office staff was very polite and helpful. Then, the representative you sent out was respectful and listened to our concerns.
Overall, the cost factor is what led me to select your company, and I'm glad that I did.
The crew was extremely courteous. The foreman and his team were very respectful and hardworking.
I chose to work with Ohio Basement Authority because of the price of the repair and the company's professionalism.
Clark was very nice and knowledgeable when explaining everything.
I just wanted to thank you for all your help and patience with my encapsulation project.
I am very happy with the work that was done, and the crew that did the work. They were all very professional, considerate, and kept me informed about everything they were doing.
I have noticed a big difference in the humidity in the house. I have had no condensation on my windows at all, even with the cold temps we have had this winter. What a difference! I do believe that it is helping to keep the house warmer, and will help in the summer to keep the house cooler and humidity down.
I just wanted to let you know that I was very happy with all you did, and all the help you and the guys who worked on my project did. My experience with your company has been great, and I would recommend your company to anyone who is having crawl space issues.
I wish you the best.
Your representative was very nice, and he knew the products he showed me. He explained what would be best for the problem my basement had. I would refer anyone to him if they needed work done.
The company was one of four that was referred to me. I selected it because of the name, Ohio Basement Authority. It is exactly what I needed.
The crew got right to work and was no bother to me. They even helped me by moving a vehicle for me. Thank you so much for sending me a great crew!
I will let everyone know about your company and how pleased I am with the work that was done on my home.
I chose to work with Ohio Basement Authority because of the fact that you got back to me so quickly.
The crew was great and went above and beyond on what they did and to explain things to me. I was very impressed.
We’ve seen Ohio Basement Authority in our neighborhood. We chose to work with you because you were professional and followed through with phone calls, the estimate and a timeline. The inspector we met with also was professional and followed up with our questions.
I’ve seen Ohio Basement Authority’s TV advertisement, and I chose to work with your company because of the pricing and timing of the work.
Victor was very informative and knowledgeable, and the crew was absolutely courteous.
Everyone on your team was helpful, courteous, and honest in regards to understanding the scope and completion of the work.
I contacted two companies and OBA responded while the other one didn't. Your representative came out and did the estimate and explained everything. He is a nice, polite young man.
My friend gave me your name, and I chose to work with you because you were not pushy or overpriced and you didn’t try to scare me. Everyone I spoke to was very helpful and pleasant.
The crew called to see if they could come earlier than scheduled, and I was happy to do that. They were at the house waiting for me when I arrived. They were very nice, introduced themselves, and told me the work that would be going on.
I chose to work with Ohio Basement Authority because of the quality of products and the knowledge of the representatives I met with. Brendan provided excellent customer service and explained the products very well.
Your representative did a good job. I was ready to commit before he finished. I had researched the product online before calling. I was most interested in the price and warranty.
Mike was the crew chief. Both he and his helper were friendly and helpful, and did an excellent job.
My wife just happened to take notice of a commercial on TV you had one day. You were the first company we came upon. We checked the Internet with your reputation and checked with the BBB, and we were pleased you had flying colors.
We had a very friendly crew. Drew, the foreman, with Ben and Ryan were awesome. I was on vacation when they were there at the house and chatted with them some while they were working. I was concerned some, as they were working in direct sun for most of the day (in the high 80s low 90s). But they kept working no matter what. My foundation was as thick as 27 inches in some places. They had to dig deep in some places by hand.
They also did a good job cleaning up. They had to dig through a layer of stones that were at one time used for landscaping, and the dirt had some stones in it as well. I was surprised to see where thy raked all the stones back into the backfill area that I will be able to mow without throwing rocks.
My wife and I felt comfortable enough with them to offer them the use of our basement restroom since they had to keep hydrated, and figured they would need to use a restroom. We also said they could have their lunch in the finished part of the basement were it had air conditioning, but Drew said they normally don't eat a lunch. Holy cow!
We chose to work with Ohio Basement Authority because of the company’s reviews and how comfortable we felt with the communication from everyone we talked to.
Our inspector, John Dean, was great when he came and presented us with the explanation of why our basement was leaking. He answered any questions we had and was very professional.