|Why Choose Us?
I chose to work with Ohio Basement Authority because of the company’s BBB rating and online reviews.
The company representative I first met with was excellent, and the installation crew was fantastic! They were on time, did a great job, and kept me up to date on every step of the process. On a scale of 1 to 10, I would give them an 11!
I’ve seen Ohio Basement Authority on TV, and I chose to work with the company because of its reviews on the web and the recommendation from our realtor.
The inspector I met with was excellent at explaining things, which builds trust.
The installation crew was courteous, and their cleanup was satisfactory. They even put down plastic over the upstairs floor and rug to protect it.
Erin was courteous and polite. Very knowledgeable about the project to be done.
We decided to go with you because we had a tight deadline, and you said you could get the work done by November 1. It was completed on time.
I heard about Ohio Basement Authority on the radio, and I chose to work with the company because of the timing of the job.
This was the only crew I have ever had at my house that didn’t stop for “smoke breaks” every 45 minutes. No foul language. Great young men. They went above and beyond, and even cleaned up some of my own mess.
We saw Ohio Basement Authority on a television commercial, and we chose to work with the company because of the process by which they were going to address the issue.
The company representative we first met with was very good and very honest. He did not try to sell us something that we did not need.
Overall excellent job!
The company representative we met with was very informative. He presented the company’s products and services well, and did not push any services on us. He was concerned with what our desires and needs were for our basement.
I appreciated Brendan offering ideas for the basement now and for the future, as well as the installation crew manager.
Your company is blessed with good help!
The office staff was very courteous and helpful. The representative who visited us, as well as his presentation, was excellent!
I actually talked with two representatives - one at a home show earlier in the year, and the other in my home. My experience with those two representatives is why I chose to work with this company.
The crew was very courteous, and they did a very good job cleaning up.
You can bet I will recommend your company!
A friend who is a satisfied Ohio Basement Authority customer recommended you. I’ve also seen your TV ads.
The inspector did a great job of explaining everything. He was courteous and represented your company well. The crews were wonderful. I could not believe how much work three people could accomplish in one day!
Prior to contracting with you to do work, I had seen your truck in the neighborhood. I then met with Jeff Floit, who was knowledgeable, courteous, helpful in choosing a solution, and excellent on follow-up.
I chose your company because of the knowledge of Jeff Floit, the lower cost, and a better, more comprehensive solution.
I’ve had two contracts for work with you over the past two months, and both crews were excellent.
The office staff was courteous and helpful, and Victor did an excellent job explaining all of our options. We chose to work with Ohio Basement Authority because we felt that the company was honest and trustworthy.
The installation crew was prompt, Mike was very nice, and the clean-up was excellent. The whole process went smoothly. The crew did a very nice job.
I found you on Porch.com, and you had the best reviews on the BBB and Angie’s List.
The company representative we first met with was very thorough and polite. He went through all of our options, and we felt very confident that we were making the right choices for our home.
Drew and his crew were very timely and very nice. My yard was very wet, but they went the extra mile and tried their hardest to get everything cleaned up for us.
Travis was very professional and gave a great presentation, explaining all the options and advantages of your system. A friend had a bad experience with another company, so after Travis’ presentation I didn’t feel the need to talk to any other company.
The installation crew called in advance to let me know they were on their way. They checked with me before leaving to make sure I was happy with the cleanup.
The entire experience was wonderful from start to finish. I was very impressed with everyone I came in contact with, and their work was fantastic.
I heard about Ohio Basement Authority on Home Advisor and TV ads. I selected this company to work on my home because of its rating on Home Advisor and Angie's List, and it had no complaints from the AG or BBB.
The office is full of outstanding people, and the company representative and his presentation were professional and thorough.
The crew was exemplary. They were courteous and extremely hard-working, and their clean-up exceeded my expectations.
Brendan and the crew were all fantastic!
I’ve seen Ohio Basement Authority’s commercials and heard about the company through word of mouth, and I chose to work with you because of your courtesy and cost.
Travis was professional and knowledgeable. He answered my questions in a respectful manner.
All members of the crew were professional. They fully explained what they were doing and how the drainage system they installed would work. Excellent job! There’s no evidence that they had even been here, except for the wet cement.
From start to finish, your representative and crew made this a positive experience! Even better, this has been an extremely wet few days and I can see/hear the sump pump and drainage system doing their job to keep my basement dry. THANK YOU!!!
I chose to work with Ohio Basement Authority because of the company’s reputation with the Better Business Bureau.
Dave and his crew were very polite and knowledgeable, and they completed the install in a short time. I’m very happy with the installation, and I hope it works to eliminate the radon gas issue.
I hadn't heard of Ohio Basement Authority until I searched Google for repair options.
The inspector I met with did a great job selling your product, answering questions, and assuring me that the job would be done right the first time. He was the key for us to decide to go with your company. We also liked the price, and you quoted nearly half the price of your competitors.
The office staff was also courteous and helpful. When I called about credit, the gentleman was very helpful and made sure I was first priority. He walked me through the online process and was able to complete my payment.
The installation crew was great! They arrived on time, were very personable, and had a great attitude. They also did a great job cleaning up, and the area looked better than when they started!
I chose to work with Ohio Basement Authority because of the display at a home show at the Columbus Convention Center, and the presentation by the representative at my home. He gave a very good presentation and pointed out problems with my basement.
After the work, my basement was cleaner than when the installation crew arrived.
I’ve seen Ohio Basement Authority on TV, and I chose to work with the company because of the recommendation from the radon testing agency.
Patrick, the inspector I met with, was thorough and knowledgeable, and his presentation was top-notch.
David and the crew did an outstanding job. They were very efficient and professional.
I just wanted to thank you for all your help and patience with my encapsulation project.
I am very happy with the work that was done, and the crew that did the work. They were all very professional, considerate, and kept me informed about everything they were doing.
I have noticed a big difference in the humidity in the house. I have had no condensation on my windows at all, even with the cold temps we have had this winter. What a difference! I do believe that it is helping to keep the house warmer, and will help in the summer to keep the house cooler and humidity down.
I just wanted to let you know that I was very happy with all you did, and all the help you and the guys who worked on my project did. My experience with your company has been great, and I would recommend your company to anyone who is having crawl space issues.
I wish you the best.
Your representative was very nice, and he knew the products he showed me. He explained what would be best for the problem my basement had. I would refer anyone to him if they needed work done.
The company was one of four that was referred to me. I selected it because of the name, Ohio Basement Authority. It is exactly what I needed.
The crew got right to work and was no bother to me. They even helped me by moving a vehicle for me. Thank you so much for sending me a great crew!
I will let everyone know about your company and how pleased I am with the work that was done on my home.
I chose to work with Ohio Basement Authority because of the fact that you got back to me so quickly.
The crew was great and went above and beyond on what they did and to explain things to me. I was very impressed.
We’ve seen Ohio Basement Authority in our neighborhood. We chose to work with you because you were professional and followed through with phone calls, the estimate and a timeline. The inspector we met with also was professional and followed up with our questions.
I’ve seen Ohio Basement Authority’s TV advertisement, and I chose to work with your company because of the pricing and timing of the work.
Victor was very informative and knowledgeable, and the crew was absolutely courteous.
Everyone on your team was helpful, courteous, and honest in regards to understanding the scope and completion of the work.
I contacted two companies and OBA responded while the other one didn't. Your representative came out and did the estimate and explained everything. He is a nice, polite young man.
Justin did very well in presenting us with our repair options and financing. He helped us prioritize some of the issues that he discovered. We then chose to work with Ohio Basement Authority because of the ease and speed of the free quote, reasonable pricing, and the ability to prioritize services performed.
Jose was great to have on the installation crew. He kept me updated, did a clean job, and good, fast work.
My friend gave me your name, and I chose to work with you because you were not pushy or overpriced and you didn’t try to scare me. Everyone I spoke to was very helpful and pleasant.
The crew called to see if they could come earlier than scheduled, and I was happy to do that. They were at the house waiting for me when I arrived. They were very nice, introduced themselves, and told me the work that would be going on.
I chose to work with Ohio Basement Authority because of the quality of products and the knowledge of the representatives I met with. Brendan provided excellent customer service and explained the products very well.
Your representative did a good job. I was ready to commit before he finished. I had researched the product online before calling. I was most interested in the price and warranty.
Mike was the crew chief. Both he and his helper were friendly and helpful, and did an excellent job.