|Why Choose Us?
The company representative I met with was super friendly, and his presentation was very good. I chose to work with Ohio Basement Authority because the solution was slightly cheaper than other companies I had out, because of the warranty, and the sales rep was awesome.
The installation crew was very courteous! I was actually pleasantly surprised by how nice everyone was.
Your company was recommended by a friend, and I liked your solution to fix my problem the best. And you gave the best price. The office staff was courteous and helpful, and Corey was very polite and professional. He was very easy to work with throughout the whole process.
Rich and the installation crew called ahead to give me an hour's notice of when they would arrive, which allowed me plenty of time to get home from work. They were also very polite and thoroughly answered all my questions during the repair process. The crew did a great job cleaning up. They put plastic from the basement to the garage to protect my floors.
I am very pleased I selected your company. Rich and his crew did really good work and exceeded my expectations on the finished product. They paid very close attention to detail, which is something I appreciate.
I’ve seen Ohio Basement Authority on TV and at home shows. I chose to work with the company because of the good salesman, and I was not happy with another company or their repairs.
The company representative I met with was knowledgeable, and his presentation was very well done.
The crew arrived on time, was courteous, and cleaned up well. I’d rate them all 10+.
I will use your company again. Thank you.
I chose to work with Ohio Basement Authority because of the professional work and quality the company representative offered.
Your representative that I met with was very nice, polite, and willing to work with me to fulfill my request. He offered several options to choose from. He was very detailed and helpful to explain the good reason to go with the plan.
We’ve seen your TV commercials, and Ken Sperry of Thompson Builders referred us. We chose to work with you because of Ken’s explanation of how you could reinforce our walls.
Zeke Fowler was the representative who inspected our basement walls. He was very detailed and he explained the findings, materials, installation process, price and timeline of completion. All of our questions were addressed.
Valentin, Jesus, and Arturo were very respectful and organized, and their cleanup was impeccable. Gail is unable to go to the basement, and she was shown photos and given updates. We would be pleased to work with them again.
I chose to work with Ohio Basement Authority because they could complete multiple jobs I needed on the same day. Plus they had a great BBB rating and comments. And the crew was very helpful and funny.
The members of the production crew were all very professional. They explained what they were going to do, asked if I had any questions, and showed me everything when they were finished. They were so considerate and were good about not leaving a mess, which I really appreciated. They were personable, super-nice people.
I chose to work with Ohio Basement Authority because of the company’s BBB ratings and the inspector’s evaluation and visit with me was much better than the other one I received. My inspector did a good job letting me know what was wrong with cracks in the basement and how to correct them.
The installation crew was very nice and worked hard all day.
I’m glad to get the problem solved and won’t have to worry about it anymore. I didn’t want to leave any issues for my kids to have to handle, or have a major issue to take care of when I decide to retire.
I chose to work with Ohio Basement Authority because of the online reviews, same day discount and quick repair availability.
Victor arrived early for the initial consult. He was very professional and knowledgeable. He gave me a fair estimate and got the repair scheduled before the end of our appointment. He is a great rep for your company.
Matt and his crew were really friendly and worked quickly to make the repairs.
I had a great experience with your company.
Our neighbor recommended Ohio Basement Authority. We chose to work with the company because the inspector we met with liked his job and product, which made us like him and his product.
The installation crew was courteous and friendly. The foremen made himself at home and got right to work.
I chose to work with Ohio Basement Authority because the comments from other customers were positive.
The office staff was courteous and helpful. Jennie was who I spoke with on the phone, and it was a very pleasant experience from the first call!
Corey also was extremely helpful! He took the time to explain the job and answered all my questions! Very nice customer service!
The installation crew arrived on time, and they even called to check in before arriving! Rich and Valentin did a fabulous job, explained what they would be doing, and showed me the work. They were very polite and so great to work with! They also did a great job with the clean-up.
It was the BBB ratings that lead us to find Ohio Basement Authority. The pricing was also fair.
Matt did a great job sharing with us the ins and outs of radon. He was in the process of training another representative. As Matt explained things to me, he also was explaining them to the other man.
We’ve seen your commercials on TV and a reference for you on the radon website. We then chose to work with you because of your BBB reviews and the role you play in the radon organization.
David and his team did a great job! David impressed us with his attitude, customer service and knowledge.
My realtor referred me to Ohio Basement Authority and spoke positively of the company. I also liked the mail package you guys initially sent that stated who was coming and gave me some info about basements and concrete.
The office staff answered the phone quickly and helped me with all of my questions whenever I had to call the office.
The representative I met with was very nice and presented well. He was courteous and appeared to be knowledgeable and responsive.
I chose to work with Ohio Basement Authority because of the previous work that had been done by them, as well as their professionalism and value of the expertise and experience.
We've seen Ohio Basement Authority on TV and Angie's List, and we chose to work with the company because of the reviews on Angie's List.
Your entire operation was very professional - from the initial contact all the way through to the service crew. We would use your comopany again if the need arises.
John was very knowledgeable and appeared to really be customer-oriented. I chose to work with Ohio Basement Authority because of John’s salesmanship and explanation of the process.
We found Ohio Basement Authority on the web when looking for vendors that repair basements. We set up a date and time for a free estimate with the office, and shortly after had a call from David introducing himself. His presentation met our expectations, and we chose to work with the company because of the product to be installed and the cost.
The installation crew arrived at the set time, and Milton introduced himself and all of his crew, Dan and Salvador. They placed covering on the floor to prevent damage and cleaned up everything when done. We had one minor bump in the process, but it was handled quickly and to our satisfaction.
I’ve seen Ohio Basement Authority’s commercials, and I chose to work with the company because of the service level and cost.
Travis was great! He answered all of my questions promptly, and even after hours via email.
I chose to work with Ohio Basement Authority because of the product and the company’s availability. Victor was very professional and was able to explain the process in a way that was clear and informative. We are completely satisfied with all aspects of the job, from the sale to the final product.
Both Victor and Erin were very helpful with our sump pump project. When we go forward with the egress window, we will probably select your company.
I hadn’t heard of your company until I found you on the Internet, and I chose to work with you after reading the testimonials and talking to Inspector Danny Pease.
Danny was an excellent inspector. He was friendly, knowledgeable, and thorough. Double thumps up on Danny. And Mike with the crew did a very good job.
The overall experience with Ohio Basement Authority was excellent. From the first time I contacted you on the website to the finished product. In this day and age where customer service is lacking, you guys did an outstanding job! Thanks.
I saw you guys at the Home Improvement show and on TV. I was looking for a second quote for this work, and the information and pricing you supplied was better.
Danny did a great job explaining everything.
The foreman and his crew were very nice upon arrival, and did everything they said they were going to do. They encouraged me to ask any questions about anything being done, as well as watch the installation if I wanted to. They were very complete in what they did, and the clean-up was absolutely satisfactory!
Great job by Danny and the crew!
My husband and I heard about Ohio Basement Authority from several sources: TV, home and garden shows, and Angie's List. The company reviews were positive, and the website was informative, so that led us to select this company.
We were very happy with the experience. Justin was prompt with emails to provide cost info and answers to questions, and the crew was prompt and courteous.
I found Ohio Basement Authority in online searches regarding basement products. The website was informative, and after meeting with the sales rep, Jeff Floit, I had a good comfort level.
Everyone was courteous and professional, and the install team was great. Very easy to work with.
I chose to work with Ohio Basement Authority because of the price and quality, and John Dean did a good job.
The representative you sent out was a nice guy. He was good on the tech side and overall, he did a nice job of representing the company.
I was very pleased with the crew. They did good work, and they were friendly and courteous, respectful of our property, and incredibly hard-working.
Although I have not tested the radon system yet, I am impressed with the solution and expect it to solve the problems as promised. The purchase process and installation process were both friendly and professional. Five stars.
The representative you sent out was very friendly and informative. I felt like he explained things in a way I could understand, and easily answered my questions.
I was impressed that the installation crew actually arrived a few minutes early and got to work right away. They also were very nice and kept me up-to-date on their progress throughout the day. My home looks much better than it did before!
If someone I know has a problem, I will definitely recommend Ohio Basement Authority.
The inspector was very informative, and willing to meet with me a second time on short notice. I chose Ohio Basement Authority because of our realtor, and because the inspector was informative.
The crew was very polite and respectful of the property. Aside from the work they did, we didn't know they were here.