|Why Choose Us?
I looked online, and your website, along with others, came up.
The company representative I first met with was very professional and knowledgeable, and did a very informative presentation, answering all my questions.
I had already scheduled a job when I discovered that a rental unit that I am building and the dirt under it had settled. The floor was basically hanging in midair. I contacted my inspector, and he made sure the office got in touch with me. You found an open spot and scheduled both jobs the same day.
The installation crew was very prompt, went right to work, and was very professional and courteous. Mike explained everything he was doing, and never left me uncomfortable at any time. You need to hang onto this employee and his trainee!
The clean-up was also very thorough. They even cleaned up my mess, along with theirs.
I am very satisfied with every aspect of your operation – from the very first inspection to the last piece of dirt swept from my floor. I would and will recommend your service and product highly to friends and other customers.
I chose to work with Ohio Basement Authority because of the company’s rating and Corey. Corey did an excellent job in providing information about the cost and expectations.
It was very professional service with outstanding results. I would hire them again.
Our inspector's honesty and helpfulness, as well as the guarantee on putting together a plan to fix our problem, were the main reasons we chose to work with Ohio Basement Authority. He was excellent and went through all the information and analysis of our water issues, helping us with our decisions. The great reviews from other customers online also solidified it for us.
The office staff also was very helpful and courteous.
I can’t say enough about the crew. They were on time every day, and I appreciated the courtesy calls letting me know they were on the way. They were very courteous and worked with me on making sure we had the best solution. We are very satisfied with the work from Milton, Daniel, and the rest of the crew. They cleaned up when they were done, kept the dust contained, and sprayed down the basement and driveway.
We are very satisfied with the end product and would recommend using your company to our friends, family and co-workers.
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I chose to work with Ohio Basement Authority based on my daughter's recommendation, and I would also recommend OBA highly.
The inspector I met with was very professional, and the installation crew was very professional and courteous.
We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.
We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.
I’ve seen Ohio Basement Authority’s television ads, and I chose to work with you because I looked at the reviews online and they seemed very favorable.
Francis was extremely patient and answered all our questions. He was very attentive to my parents who are the homeowners. Heather also was extremely friendly and courteous.
The installation crew – Ryan, Jamey, and Nate – were extremely hard-working. They were very courteous and took great are to be as neat as possible in their work and their cleanup. They were extremely patient in answering questions and explaining the process.
We are extremely pleased with the entire process – from the representative who initially came out, to the installation crew, to the administrative people we had contact with.
I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the BBB ratings alone. The office staff helped get my concerns addressed quickly, and the inspector, John Tongol, had great personal interaction skills. The installation crew was very courteous. Brian Thom was also very professional and courteous. Great guy!
I really enjoyed Ohio Basement Authority making corrections from the first install and making it right. This really proved that your company is indeed in tune with customer satisfaction, and it is your No. 1 priority.
I chose to work with Ohio Basement Authority because of the price and lifetime warranty.
The office staff was courteous, and Corey, the inspector I met with, did an outstanding job with his presentation. He was very friendly and outgoing. I enjoyed our conversation.
The crew was on time, and even gave a courtesy call with a time frame they would be arriving. Manuel and Justin were outstanding and very professional. The cleanup they did was great, and they left no mess.
I would recommend Ohio Basement Authority for all your waterproofing needs. From the office staff, representative, and the installation crew, everyone was very professional and helpful in answering all questions or concerns.
The company representative I met with was very professional and informative, evaluating my crawl space and giving his thoughts on what to do.
I was so impressed with Jose Tellez and his counterpart. They called to let me know when to expect them, and they were very professional. They worked non-stop, and the clean-up was great. They even mopped the basement floor. You would never know someone had been working in the crawl space.
I can honestly say I was so impressed from the start to finish with this install and results. I feel it was a value for the cost.
The office staff was extremely courteous, helpful and organized. The company representative I met with was excellent. He knew when I understood and he could move on.
Everyone was so very customer service oriented. I didn’t feel like I needed to get another quote.
The installation crew, including the foreman, was very customer friendly. They wanted satisfaction from me as a customer, and I am very satisfied.
The inspector did a good job, and I bought the system because I liked his solution to my problem with water in the basement.
The foreman and his crew were wonderful, very likeable people. They did a professional job and were very knowledgeable.
I found Ohio Basement Authority while searching the Internet.
The office staff was courteous and helpful, and the company representative was also very knowledgeable and courteous!
I chose to work with Ohio Basement Authority because of the pricing and my confidence in them to cure my problems!