|Why Choose Us?
The office staff was courteous, and the representative was wonderful. I selected Ohio Basement Authority because of the price and the company's reputation.
The crew was very polite, and their cleanup was very satisfactory.
Everyone was very professional and very knowledgeable.
Everyone I have dealt with has been very pleasant and extremely helpful.
The company representative I first met with arrived on time. He was also very friendly and answered every question I had, and he made sure to explain it in a way that was easy to understand. Honestly, I didn’t even look elsewhere. The presentation was great, so I went ahead with you.
The installation crew also arrived on time. They even had a slight issue with their truck, but were still there within the time I was given.
The crew was amazing. They really take pride in their work. The foreman would periodically show me what had been done to make sure I was happy with the job, and to explain to me what was being done next. He went above and beyond to make sure the job was done right, and had a smile on his face the entire time.
The clean-up was great also. I even told the foreman he didn’t have to wipe everything down, but he said, “I just can’t leave it that way.” I really appreciated that.
The representative was awesome! We were so overwhelmed, but not once did he put pressure on us and was ALWAYS there to answer our many questions. The experience was great from the very first phone call. Questions were always answered and no sale pressure.
The crew was awesome. Our foreman was the best! We saw him treat his crew with respect. The entire crew was respectful to one another. I never expected it to be so clean after a project of this size. We are VERY pleased!
We would highly recommend your company to anyone with basement needs. We were amazed at what they did for us and how smoothly it went. We were very comfortable with the entire process.
I heard about Ohio Basement Authority just recently on TV. This company doesn't have annoying commercials like other competitors.
The office staff was courteous and helpful, and Victor was wonderful. I give his presentation an A++++!
I can't begin to tell you how great the crew was. They were great!!!
The representative you sent out was very thorough and had an obvious interest and concern in listening to and meeting our specific needs.
We chose Ohio Basement Authority because you were prompt to return calls and followed up with us. You also generally seemed more interested in the job than other companies.
The crew led by Jose was fantastic! They went above and beyond our expectations. When the water-damaged basement steps started to come apart after pulling them away from the wall, Jose took it upon himself to attach replacement stringers and replace the bottom two steps that were unsafe to use. That's incredible!
The clean-up was also exceptional! They left it cleaner than when they arrived!
The office staff was courteous and helpful, and the inspector did well with his presentation.
Manuel and his crew did a GREAT job!
I chose to work with Ohio Basement Authority because they are trustworthy, easy to reach, and stuck to their word. The inspector was great, responsive and courteous.
Great job. All aspects of the job went smoothly. I appreciate the responsiveness and attentiveness of everyone involved with the project.
We’ve seen Ohio Basement Authority on TV, and we chose to work with them because they were the company that called us back first.
Zeke was great, and the installation crew was courteous.
I’ve seen Ohio Basement Authority on television, and I chose to work with you because you contacted me quickly and set up the appointment quickly. The office staff was very helpful.
Zeke did a great job. He was very knowledgeable, thorough, and answered all my questions.
The crew also was great. They cleaned up like they had never been here.
The office staff has been fantastic with complete follow up and excellent communication. All of the reps that I have dealt with were excellent, professional, courteous and personable. The crew was professional and polite. I requested they call me on my cell phone prior to coming so that I could meet them at the house, and they did. I have worked with other contractors and requested the same thing, and it never happened. So I was very pleased with the follow-up.
The company representative I met with was friendly and professional. Another company seemed like a hard sell, and one other was expensive and I didn’t like their solution as well.
The installation crew was very careful. They put down a plastic runner where they would be walking. They had to dig a ditch in the lawn, but didn’t disturb the lawn or plants surrounding the ditch.
They cleaned up the water in the basement from a previous storm and sump pump failure, and they were very friendly.
I’m glad I hired them!!!
I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience.
John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups.
The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work.
OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.
We chose to work with Ohio Basement Authority because of the company’s online reviews and quick service. The inspector we met with did a great job explaining our options.
We heard about Ohio Basement Authority on TV, and we chose to work with the company because of the price and several options that were given to us.
Everyone was very friendly and knowledgeable, and the representative we met with did a great job. He listened to what we wanted done, whereas other companies didn't. We loved the financing. It was the easiest loan we've ever gotten.
The installation crew worked very hard for several days, and they kept us informed every step of the way. They were very courteous, friendly and knowledgeable. They paid great attention to details and made sure everything was cleaned up when they were finished.
We had a great team leader, associate and backhoe digger. This was a great group of guys who did excellent work! The team leader even came back out on a Sunday afternoon to make sure we were satisfied.
We will have them back in the future for other jobs in the basement, and we have already recommended them to others. Great job!
I chose to work with Ohio Basement Authority because of a good recommendation and a good representative. He was very knowledgeable and helpful! The installation crew was also very friendly, courteous and helpful.