|Why Choose Us?
We’ve seen Ohio Basement Authority’s TV spots, and we chose to work with the company because of its reputation and the price of the system.
The inspector we met with, as well as his presentation, was very good. The crew was polite, kept us in the loop on where they were, showed us what they were doing, and answered all our questions.
I hadn't heard of Ohio Basement Authority before, but I chose to work with the company once I saw it on the Internet.
The office staff was courteous and helpful, and the company representative and his presentation were both very professional. The man who installed my sump pump was also courteous.
We used Ohio Basement Authority for a radon mitigation system in our old house, and we initially decided to work with the company because of the positive reviews on Home Advisor, etc.
This time working with them, Patrick was very helpful when dealing with a setback regarding permitting for our egress window.
The crew was great. We asked them to start at 6:30 a.m. the first day due to the permitting setback, and they arrived promptly. They also texted pictures of the process of the install throughout the day.
I chose to work with Ohio Basement Authority because of the repair technology, and they were the first company to come out and give me an estimate.
The office staff was very courteous and helpful, and the inspector was informative and professional. He let me know all about the process and options I had for additional work. The crew also was very courteous and professional.
I am very pleased with all aspects of the job. The crew took their time and did excellent work. They were true professionals. They did not rush to finish the work like a lot of contractors do.
I’ve seen Ohio Basement Authority’s trucks around, and I chose to work with your company because of your reputation and warranty on the work.
The inspector I met with did a nice, thorough job!
I also had a super nice crew. They even arrived a bit early after checking with me over the phone. The foreman did a good job explaining the process. The job was performed efficiently and to my satisfactory.
I saw Ohio Basement Authority on Angie’s List and Home Advisor, and I chose to work with the company because of the price and professional approach to the quote.
The inspector’s presentation was very good. It was helpful in making a decision to see prior work.
Larry and Dave were great. Courteous and hard-working. Victor was the same. All called shortly before arriving, which was great, and they were respectful of our home too. I really liked getting a call prior and that they estimated the length of the job accurately. They answered any question I had and were helpful and courteous.
My friend used Ohio Basement Authority for a repair, and I saw your name on the Internet with high reviews. I would say that Clark’s representation of Ohio Basement Authority was the key to my selecting the company. He did a very good job.
The office staff was very helpful with working the project appointment into my hectic schedule.
Nate and his crew did a great job. They were very courteous and kept me informed of everything that was taking place with the repair.
Larry and Dave who did most of the work were a pleasure to talk to. They could not have been nicer and more professional. I really appreciated them answering all my questions, letting me see the work and explaining what they were doing. The estimate of time to job completion was spot-on too. They also took great pains not to damage the lawn, etc., if they did not have to.
We would not hesitate to use them again or to recommend them to anyone in need of basement or downspout work. Thanks so much for your great service!
I heard about Ohio Basement Authority through Angie's List, and I chose the company because of the representative's professionalism and the recommendations met our needs. Matt was thorough, friendly, and gave suggestions about our home rather than coming with pre-set recommendations.
We’ve seen Ohio Basement Authority’s television commercials, and we chose to work with the company because of the inspector’s knowledge of the products and services to be provided. The inspector’s presentation was nicely done, and the office staff was very courteous and helpful.
The crew was great. They arrived promptly at the time we were told they would arrive. They answered any questions we had and kept us updated as to what was being done. They did a great cleanup job. I didn’t have to do anything when they were done. I would give them a 10+ in all areas. They went above and beyond the call of duty, and they are great representatives of your company. We are well pleased.
I’ve seen Ohio Basement Authority on TV, and I chose to work with you because of the pricing and explanation of the process and what to expect.
The inspector I met with was very professional and very thorough in his presentation, and he explained everything very well.
The crew called and let me know when they would arrive, and they were very courteous. I felt like they genuinely cared about doing the job well.
It was the best experience that it could possibly be. I was very happy with everyone that was involved in the process.
I chose to work with Ohio Basement Authority because you had good reviews online, and you were highly recommended by Scott at the Lowe’s Easton pro desk.
Because your installers respected my home and treated me well, I plan on purchasing additional services from your company.
The representative was very nice and courteous, and not pushy.
I chose Ohio Basement Authority because of my neighbor and customer references.
I was a little nervous about the process. But I was assured that you would be in charge of everything, and you were. It was very easy.
I chose to work with Ohio Basement Authority because of the type of product for repair.
The representative did a great job explaining the product and process, and he answered all my questions.
The crew called ahead of their arrival, and they arrived on time. They were very polite, courteous, efficient and neat. The driveway was swept and very clean. No mess was left behind.
I chose to work with Ohio Basement Authority because of their well put together TV commercial, the packet sent out to me before my appointment, and the quality sales conversation/presentation. The office staff also was always super wonderful and helpful.
Brendan was thorough and answered all my questions, and my wife always says I have a lot of them. He gave us options and let us decide the best route without being pushy. I’ve given his name to two of my neighbors already.
Mike Gramly's crew was on time and worked through rain most of the time they were here, even when the guys from another company were sitting in their truck whiling the day away. I even noticed when any of the guys took a break, that they went to the truck to do so. Speaking of the truck, it was organized and kept up. If something a customer probably never sees or recognizes - the storage area of their truck - is kept in a state of respect internally in the company, I can assume they will treat the parts of the job at my house I don't see them do with respect as well.
These "unnoticeables" are the things I notice when a crew comes to my house, and what makes me call them for follow-up work. It also speaks to a company culture. The whole crew was conscientious and answered my questions, again, of which my wife says I have a lot. My kids really enjoyed watching Rob run the "digger!"
The crew also was very clean and thorough with their job clean-up. The re-grade they just completed was top-notch.
Thank you for coming into our home and treating it with respect.
We just happened to see you at the most recent home and garden show at the Fairgrounds, and it struck us we had this pesky leak in the basement that needed addressed.
The individual at the booth who was on site to do the work was very polite at the booth, and he and the crew were very polite while on site. The cleanup was very satisfactory. My wife was VERY impressed and pleased they cleaned up their work area.
Right now, all our friends have dry basements! But we will definitely recommend you to others as opportunity permits. Doug, this team did you and your company proud.
I heard of Ohio Basement Authority on the Internet and good reviews, and I chose the company because of its reputation and a recommendation from a building inspector. The office staff was very polite, and the representative was fantastic; very professional. The installation crew was very polite and professional. They were fantastic. As a former installation supervisor for a construction company, I can say these guys are some of the best, if not the best! 10 out of 10!
We chose to work with Ohio Basement Authority because of the company’s reputation, and they were the most knowledgeable.
The company representative we first met with did an excellent job, and everyone that we dealt with provided excellent customer service.
The company representative I met with was very thorough in his analysis and explanation. The crew was awesome. They cleaned up daily and always kept me apprised of what was going on. They were very courteous.
Victor Golowin was very helpful and knowledgeable of the problem. He explained all factors and had courage to correct the problem.
I selected Ohio Basement Authority because I wanted a dependable company that stands by their workmanship and years of experience.
Very good rep, foreman, and co-foreman. Doug, you have a good staff of employees.
We chose to work with Ohio Basement Authority because the company is highly rated and we had a positive experience with our inspector. Patrick was very thorough and patient with all our questions, and everyone with the office also was courteous and helpful.
The inspector was very professional, a good guy, and I liked working with him.
I chose you for this project because of the excellent Angie's List reviews and a good experience on a past quote with you.
I am very happy with the work now that it is complete.
Our son had a evaluation of his basement walls and was pleased with the findings, and the office staff was very pleasant and helpful.
There was no pressure, just the facts, which we appreciated. We felt that we received honest answers and were able to get the work done in a timely manner.
The crew was very courteous, plus they answered all our questions. They worked very hard and completed the job in one day. We were pleasantly surprised with the cleanup, and they were able to keep the dust to a minimum.
I saw your name on a truck I saw driving through my neighborhood. That's actually the reason I contacted Ohio Basement Authority.
Everyone I spoke with was very helpful and knowledgeable, and the representative and his presentation was excellent. The inspector was extremely knowledgeable and took the time to not only answer my questions, but explained things to me in a way that was easily understandable.
I chose Ohio Basement Authority because of the price and your representative. Your quote easily beat one we had from your competitor, and your team seemed much more interested in helping me get the service I wanted.
One of my neighbors mentioned some basement issues, and I highly recommended they contact you.
After his basement flooded for the third time - even after a recent sump pump replacement - Luke K. from Powell, OH, decided that he needed find a company that had the expertise and technology to solve the problem once and for all.
He also wanted to add an egress window to the basement so that he could finish it and use part of the space as a bedroom.
In this video, Luke talks about why he chose Ohio Basement Authority and about the service we provided. "You folks made the process as painless as possible," he said.
Joshua G. from Powell, OH, had plans to finish his basement. However, the foundation was shifting and had water seepage problem. The sidewalk outside the home also was sinking and had become a tripping hazard and possibly a liability for Joshua.
That is why he called Ohio Basement Authority. In this video, he talks about the experience working with the company from the visit with an inspector to the installation process where the crew was willing to work under torrential rain.
"They were undeterred. They worked in horrible conditions to get done in pretty rapid time," Joshua said. "I will recommend them to anybody. I think it is great. Great service. It was amazing for me."