|Why Choose Us?
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I've seen Ohio Basement Authority's TV commercials, and I chose to work with the company because of the warranty and patented system.
I had an excellent crew that was very knowledgeable and respectful of my home. The foreman made me feel confident the work would be completed properly.
I chose to work with Ohio Basement Authority because they are part of a national network, which instills confidence in the product. And this local company has a very good track record here in Columbus.
The inspector I met with was knowledgeable and he did a very good job with his presentation.
The crew arrived on time, and they were very nice, courteous, professional, and hard workers.
I chose to work with Ohio Basement Authority because of the lifetime warranty and previous work I’ve had done by the company.
Rich and his crew were very courteous, prompt, and left our basement clean. Rich also was very knowledgeable of the moisture problems in our basement and gave me good advice.
When the city of Groveport, OH, gave Jane M. two weeks to fix a leaky underground pipe in her yard, she chose Ohio Basement Authority for the job.
She was impressed with our inspector's thorough analysis and explanation of what the problem was and how it could be fixed.
In this video, she talks about the quality of service and customer care she received.
"They were polite, courteous and they were skillful," she said. "I felt their work was worth the price. They were very professional and I was very satisfied."
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.
I hadn't heard about Ohio Basement Authority until I found their website. After the basement flooded, I just wanted it fixed for a reasonable fee, so it wouldn't happen again.
The inspector I met with was very knowledgeable and able to answer all of my questions. The whole installation crew explained everything each step of the way, and went above and beyond to make sure all of my concerns were taken care of! They were awesome! A++
I am new to Columbus. I looked up a few basement companies, and had the quickest response from you guys. We had a wonderful experience with Ohio Basement Authority.
I was very impressed with Matt and his expertise. He actually came back twice to make sure we understood everything. Even though the price was higher than another estimate, I felt that the additional work that was recommended was needed. Also, Matt was terrific and things came together quickly.
The crew was outstanding! They went above and beyond. They cleaned out, sealed and insulated our crawl space, and installed the radon system. The foreman and his crew were professional and considerate. They communicated with me every step of the way. I can’t say enough good things about them. Thanks for a job well done!
We had scheduled a waterproofing of a section of our basement for the following week. The next day, I got a call from Matt, who told me that they could send a crew out that day. The production crew came out that morning. They were extremely professional and courteous. They completed the job within a few hours. I can't say enough good things about Ohio Basement Authority.
I chose to work with Ohio Basement Authority because of John’s thoroughness in describing how the work would and could be done, and his analysis in determining the issue. John was great. The presentation helped show the product and how it was installed.
The installation crew was more than satisfactory. They all were great. In work like this you need great problem solvers, and they all worked together to ensure they were on the same page prior to starting the work. They devised and executed a plan.
Victor was great. He was very professional and accurate with his assessment of the situation.
I chose to work with Ohio Basement Authority because of the price, and I trusted Victor, the representative.
I was also quoted by another company that was very unprofessional, missed meetings, did not return phone calls, and quoted much more to do the work than the representative said it would cost. The installation crew arrived on time, and Adam was great. He did the work basically in one day, and did the most to minimize the cost to me.
Both the representative and his presentation were great. He explained everything and actually seemed like they truly cared about their jobs. It was totally refreshingly unexpected.
I chose the company because of the price and a referral from a co-worker.
Ohio Basement Authority encapsulated the crawl space and installed four SmartJacks, each with a poured concrete base, to raise the floor joists and provide support.
It went very well. We knew a large area of the floor wasn’t level by about 1 1/4″ because a wall wasn’t load bearing that probably should have been. After the project had begun, the crew quickly adjusted their plans to pour the concrete and install the SmartJacks before finishing the encapsulation.
They finished in two days. The floor feels more solid, and it is noticeably more level. They also did the necessary things to do the job, like re-routing the dryer vent and a duct.
The encapsulation is working as expected. The crawl space is now room temperature, and the above room’s floor is also room temperature.
The inspector I met with was extremely thorough and professional. John Becker Sr. inspected our crawl space more thoroughly than the other contractors that I got estimates from.
The scope of proposed repairs was exactly what I wanted, while the other contractors did not propose exactly what I wanted. As a bonus, your price was lower than the others.
The crew also was extremely courteous.
You did my neighbor’s house, and Mike was very helpful on the estimate.
Jimmy Cerminara with the installation crew arrived on time every day, and they were very courteous and helpful with my questions. They did a good job.
As far as I can tell, everything is OK at this time. Thank you very much.
The inspector we met with was very knowledgeable about the product and procedures. We chose to work with Ohio Basement Authority because of the unique repair installation and the extent of services provided.
There was some miscommunication at first about the details of the job, but all was cheerfully made right by this company and we were happy with the entire job.
We will definitely recommend your company.
I chose to work with Ohio Basement Authority because you had the best reviews and ratings. I was able to talk to your office staff and schedule an appointment. It was wonderful to be able to call and talk to a person. You also sent information in the mail, called ahead to confirm the appointment, and called before you arrived to tell me who would be coming. I appreciated the reminder and confirmation calls.
Travis was passionate about the company and the product. He was able to describe the repair process and provided the visuals to help us understand. He answered all our questions, as well.
The crew also called ahead and arrived on time, and they were very professional and courteous throughout the process. They did a fabulous job in spite of the heavy rains they had to work in. They were very efficient and polite, and answered all our questions.
It is rare to experience this kind of customer service these days! I wish more companies adopted your business model and had employees of this quality and with these work ethics.
The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.
The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.
We chose to work with Ohio Basement Authority because of the company’s reputation and customer reviews.
The office staff was easy to work with and schedule an appointment. The inspector’s presentation was well-prepared, and he was informative and answered all our questions.
Mike and his crew went out of their way to do a good job and be sure we were happy with the finished result. It was a very hot day, but they worked at a steady pace and finished the job in a timely manner. They were polite and very careful to be neat in their work.
The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.
The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.
The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.
My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.
I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.
John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.
Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.
All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.
We chose to work with Ohio Basement Authority because of the materials used and the interaction with the inspector. Brendan did a great job in helping us determine what our issues may be. His honesty and integrity were second to none.
I found Ohio Basement Authority in the phone book when I was price comparing.
The office staff actually called the same day when I signed the contract/work order for a next day appointment.
The representative's presentation was honest and reasonable. Along with the price, quality of the repair and lifetime warranty, that's why I selected Ohio Basement Authority.
The crew was very courteous, explained everything, and cleaned up everything.
I really want to thank the office and staff for being so professional. Awesome job!
I chose Ohio Basement Authority because of my inspector. His outstanding service made the difference, and I knew I could trust him to get the job done.
The work area was sectioned off by plastic, and all debris was cleaned up. There was very little impact to the other people in the house. The crew was in and out in one day.
From beginning to end, Ohio Basement Authority was the best choice for my basement repair. I would highly recommend them to anyone.
I spoke with Mike Moss on the phone before scheduling an inspection, and he was very friendly and great to talk to.
Danny Pease was very professional and it was clear he knew what he was talking about. I was impressed with the computer presentation he gave.
The foreman called to let me know they were on their way on the day of the project. They arrived and finished the job on time with no problems!
Jason, the co-foreman, and Dave both spoke to me and were friendly. I recently fired a plumber who was very rude and wouldn't even say hello to me when he arrived, so now that is a big deal for me.
Clean-up after the project was very thorough.
Your inspector sold me on the job. He represented you very well.
Ohio Basement Authority provided very good service. The foreman explained everything and even told me of some other issues I may have. I will use them in the future if I need these repairs.
The company representative we met with did a great job. We've tried other companies, but felt that they were not as knowledgeable as this company. The installation crew was courteous, arrived on time, and was very clean. They did a great job.