|Why Choose Us?
I chose to work with Ohio Basement Authority because of the pricing and recommendations by the company representative I met with. He was very professional and thorough, and he instilled a great deal of confidence.
The inspector was very thorough in explaining what we needed to prevent problems in the future. No other company seemed to provide the same level of expertise as Ohio Basement Authority.
The production crew was also great. They wanted us to know what would be happening and be done as quickly and thoroughly as possible. The foreman and Daniel Hernandez were very good workers and wanted us to be completely satisfied.
I have seen your television commercials on Channel 10, and a friend recommended your company. I chose to work with Ohio Basement Authority because of my friend’s recommendation and the thorough presentation given by John Becker Sr.
All men with the crew – Jose and Martin – were courteous, and the cleanup was excellent.
I chose to work with Ohio Basement Authority because of the inspector’s good listening, a thorough evaluation of the property, multiple solutions and a relatively reasonable price.
Clark was great. He listened to my concerns, offered his solution and didn’t continue to discuss things that I didn’t feel I needed.
The crew was very courteous. Their clean-up wasn’t spotless, but considering what had to be done I thought it was very good. Jose and Chris spent a significant amount of time covering everything, with extra covering over our gym equipment. I made a special request for this, and Clark did a good job of communicating that to the crew.
We were satisfied with the inspector’s presentation, and we chose to work with Ohio Basement Authority because of the cost and thoroughness in explaining the work that was recommended. The office staff also was willing to work with us to establish a schedule for performing the work.
Everyone with the crew was quite professional and courteous, and I was pleased with the final cleanup. I especially appreciated their recommendation to keep the dehumidifier turned off for about a week to allow for slow drying of the concrete covering on the drain system.
I’ve seen Ohio Basement Authority on TV and neighborhood signs, and I chose to work with the company because of the staff’s professionalism and honesty.
The inspector we met with was helpful in answering our questions and gave us an informative presentation so we could make our decision to use you as our contractor for our basement needs.
The crew called about an hour before arrival to let us know they were on their way, and they arrived within the time frame that was set. They were very friendly and courteous during the whole process, and answered any questions that we had.
I have to commend your crew on their expertise and professionalism. They were top-notch, including your office staff and inspector. Good job!
I’ve seen your TV ads, as well as you out doing jobs for other people in the neighborhood. I then chose to work with you because you appeared to be a reliable company and the price seemed fair.
The office staff was very helpful. I talked to someone at the office several times, and they always seemed very professional. The inspector I met with also seemed to be knowledgeable and a very nice person. He’s a representative to be proud of.
The crew was 15 to 30 minutes early, got right to work, and seemed to be a very nice group. They did a good job cleaning up. You could hardly tell they had been here.
So far, your company seems to be an outstanding organization I can speak highly of. You really impressed me. Rest assured, I will recommend your company to anyone that might need your service.
I chose to work Ohio Basement Authority because of your employees and BBB rating. The inspector was great. He is an asset to your company.
The installation crew was very professional, and did the job in a timely manner. Joe and his helper were very nice.
We met two very nice ladies at the Ohio Expo. They were the nicest, easy to talk with and professional than most other booths we stopped at that day. Very helpful and great experience.
Jeff who came to the house was very nice and knowledgeable. Again very easy to talk with and felt I could trust him. You have the right people in the right roles. Great experience.
We chose to work with Ohio Basement Authority because of your people and the price. The experience of working with Jeff was a pleasure and trusting. It is something to be appreciated and vital to the decision. You were competitive on price as well.
The crew was very friendly and exceeded expectations. They also left the area better than they found it. I couldn't have asked for better. They were hard working, focused and on top of getting the job done. There is that little bit of uncertainty and worry of who will actually be doing the work when you bring a company into your home, but as soon as they arrived that worry was gone. They were friendly, made sure to introduce themselves and made the time to talk through the details. I was impressed.
It is not often you receive a flawless experience when trying to have someone come in to do work at your house. Every step of the process (inquiry/scheduling, sale/estimate, communication, and installation) was done with excellence. Ohio Basement Authority seems to have learned from their many years of experience to just about perfect their way of doing business and it shows. Kudos and thanks to everyone. I'm looking forward to getting to use my basement now that the repairs have been made.
The office staff was very pleasant on the phone, and our inspector, Victor, was very helpful and knowledgeable.
Adam with the installation crew called prior to arriving to let us know they would be arriving at the scheduled time. They were very polite, respectful and informative. No mess was left behind! They even offered to re-plant some perennials that had to be moved.
My inspector did a great job. He was knowledgeable and responsive. His professionalism and the fact that your own employees would be doing the work made me choose Ohio Basement Authority.
The foreman and the two guys he had with him were excellent. They installed a drainage system around the whole house for all of the seven downspouts, sump pump and three window wells. We had a very good experience and they did what it took to do the job correctly. We would recommend them.
The inspector I met with was very informative and thorough, and I chose to work with Ohio Basement Authority because of the good reviews and price.
The crew was very courteous and explained what they would be doing and what to expect. They did a great job keeping things clean during the process and went above and beyond in cleaning up afterwards.
I heard about Ohio Basement Authority through Angie's List, and I chose the company because of the representative's professionalism and the recommendations met our needs. Matt was thorough, friendly, and gave suggestions about our home rather than coming with pre-set recommendations.
We saw Ohio Basement Authority on WBNS-10TV. We chose to work the company because of a recommendation from Re-Deck in Westerville. Even better, our next door neighbor had a repair project done by Ohio Basement Authority. She is a perfectionist, so we knew first-hand how well the repair system works.
John Becker Sr. was so knowledgeable and has a great personality. We really enjoyed meeting him and talking about solutions.
We should have done this years ago, but didn’t know where to turn!
We chose to work with Ohio Basement Authority because of the company’s reputation.
The inspector we met with was very professional. He went into the crawl space, took pictures, and told us what needed to be done.
The installers also were very good. The foreman, Rich, knew what he was doing. They did a very good job. Thanks, Rich and crew!
I’m glad I hired them!!!
I heard about Ohio Basement Authority on radio and television ads, and I chose to work with the company because of the reviews on the Internet. The inspector I met with was friendly and knew his products and services offered.
I had a new sump pump and drainage for part of my basement installed a couple of years ago, and I was satisfied with the results. So I am a repeat customer and I chose you again to install a drainage system for the other half of my basement.
The inspector I met with was very courteous and helpful. The crew also was courteous, on time, and cleaned up the area well.
We’ve seen Ohio Basement Authority on television, and we chose to work with them because it sounded like they could solve our problem.
The office staff always answered any questions we had, and the representative we met with was very professional.
We would recommend this company to anyone with similar issues.
The inspector’s presentation was very well done, and I chose to work with Ohio Basement Authority because of the price and service.
Great job. It looks nice.
I just moved to the area, and I saw an ad for Ohio Basement Authority on TV.
From my first contact, everyone that I spoke with and dealt with was very professional and courteous. I chose to work with Ohio Basement Authority because of the lifetime warranty backed up by a worldwide company, and I really liked the inspector and his presentation.
The installation crew was exactly on time, and a little early the next day. They were extremely courteous. This crew was the best! Actually, I think my basement is cleaner than when they started!
I heard about Ohio Basement Authority through Alpha Labs, and I chose to work with the company because of its presence on the BBB, the reputation, and the warranties.
The office staff was good in setting up an appointment time. John Dean did a fine job of describing the system and listening to a homeowner's thoughts. He closed the sale well, also.
The crew explained their installation process and worked quickly to get the job done. It was a snowy day, and they put down canvas over the floors that they would be using. The cleanup was excellent.
Thanks for getting it done quickly and effectively.
We chose to work with Ohio Basement Authority because of the inspector’s presentation and the warranty.
Brendan did a great job. We originally asked about an egress window, and ended up with an egress window and waterproofing.
Our foreman was a pleasure to work with, and everyone on the crew was pleasant. They cleaned up daily and at the end. They did a great job. They are great communicators, which is great when you are doing work on my most important asset.
You installed a waterproofing system in our basement, and we never contacted any other company.
Zeke Fowler was very informative and not at all “high pressure.”
All reps were very courteous and professional.
I chose Ohio Basement Authority because of the quick response to my inquiry, and the professional and fast response once contact was made.
Everyone was honest, courteous, and helpful through the entire process. They are very good people.