|Why Choose Us?
We had the following accomplished on our residence: crawl space encapsulation, sump pump, foundation repair and radon mitigation.
I chose to work with Ohio Basement Authority because of the company’s ratings and the cost of repairs.
The inspector I met with was very thorough in his presentation, and he described exactly the procedure used and the expected results.
The crew answered all my questions and proceeded with the installation without delay. The three-man team had the installation down to a science. Each took a portion of the job and proceeded seamlessly in their work to work very efficiently.
I've heard about Ohio Basement Authority through TV commercials and yard signs, and I chose to work with the company because of very good online reviews and the professionalism of the staff.
My inspector was very friendly and made sure I understood everything he explained regarding my problem and the solution. The crew did a very nice job. They were both very courteous and friendly. I was very appreciative of the extra time they took to protect my home during the installation. There was absolutely no mess left behind at all. Top-notch technicians!
I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the customer service and the pricing.
The office staff was very accommodating, and Matt, the inspector I met with, was great. He was very informative, yet no pressure to buy anything. The installation crew arrived on time and cleaned everything up well. The crew members were very good at their jobs. They answered every question I had, and they were persistent in their efforts to get the job done right despite a couple of hiccups.
Everyone I have dealt with has been very pleasant and extremely helpful.
The company representative I first met with arrived on time. He was also very friendly and answered every question I had, and he made sure to explain it in a way that was easy to understand. Honestly, I didn’t even look elsewhere. The presentation was great, so I went ahead with you.
The installation crew also arrived on time. They even had a slight issue with their truck, but were still there within the time I was given.
The crew was amazing. They really take pride in their work. The foreman would periodically show me what had been done to make sure I was happy with the job, and to explain to me what was being done next. He went above and beyond to make sure the job was done right, and had a smile on his face the entire time.
The clean-up was great also. I even told the foreman he didn’t have to wipe everything down, but he said, “I just can’t leave it that way.” I really appreciated that.
The representative was awesome! We were so overwhelmed, but not once did he put pressure on us and was ALWAYS there to answer our many questions. The experience was great from the very first phone call. Questions were always answered and no sale pressure.
The crew was awesome. Our foreman was the best! We saw him treat his crew with respect. The entire crew was respectful to one another. I never expected it to be so clean after a project of this size. We are VERY pleased!
We would highly recommend your company to anyone with basement needs. We were amazed at what they did for us and how smoothly it went. We were very comfortable with the entire process.
I heard about Ohio Basement Authority just recently on TV. This company doesn't have annoying commercials like other competitors.
The office staff was courteous and helpful, and Victor was wonderful. I give his presentation an A++++!
I can't begin to tell you how great the crew was. They were great!!!
I chose to work with Ohio Basement Authority because of the pricing and recommendations by the company representative I met with. He was very professional and thorough, and he instilled a great deal of confidence.
The representative you sent out was very thorough and had an obvious interest and concern in listening to and meeting our specific needs.
We chose Ohio Basement Authority because you were prompt to return calls and followed up with us. You also generally seemed more interested in the job than other companies.
The crew led by Jose was fantastic! They went above and beyond our expectations. When the water-damaged basement steps started to come apart after pulling them away from the wall, Jose took it upon himself to attach replacement stringers and replace the bottom two steps that were unsafe to use. That's incredible!
The clean-up was also exceptional! They left it cleaner than when they arrived!
The office staff was courteous and helpful, and the inspector did well with his presentation.
Manuel and his crew did a GREAT job!
I chose to work with Ohio Basement Authority because they are trustworthy, easy to reach, and stuck to their word. The inspector was great, responsive and courteous.
Great job. All aspects of the job went smoothly. I appreciate the responsiveness and attentiveness of everyone involved with the project.
We’ve seen Ohio Basement Authority on TV, and we chose to work with them because they were the company that called us back first.
Zeke was great, and the installation crew was courteous.
I’ve seen Ohio Basement Authority on television, and I chose to work with you because you contacted me quickly and set up the appointment quickly. The office staff was very helpful.
Zeke did a great job. He was very knowledgeable, thorough, and answered all my questions.
The crew also was great. They cleaned up like they had never been here.
The office staff has been fantastic with complete follow up and excellent communication. All of the reps that I have dealt with were excellent, professional, courteous and personable. The crew was professional and polite. I requested they call me on my cell phone prior to coming so that I could meet them at the house, and they did. I have worked with other contractors and requested the same thing, and it never happened. So I was very pleased with the follow-up.
The inspector was very thorough in explaining what we needed to prevent problems in the future. No other company seemed to provide the same level of expertise as Ohio Basement Authority.
The production crew was also great. They wanted us to know what would be happening and be done as quickly and thoroughly as possible. The foreman and Daniel Hernandez were very good workers and wanted us to be completely satisfied.
I have seen your television commercials on Channel 10, and a friend recommended your company. I chose to work with Ohio Basement Authority because of my friend’s recommendation and the thorough presentation given by John Becker Sr.
All men with the crew – Jose and Martin – were courteous, and the cleanup was excellent.
I’ve seen Ohio Basement Authority on TV and neighborhood signs, and I chose to work with the company because of the staff’s professionalism and honesty.
The inspector we met with was helpful in answering our questions and gave us an informative presentation so we could make our decision to use you as our contractor for our basement needs.
The crew called about an hour before arrival to let us know they were on their way, and they arrived within the time frame that was set. They were very friendly and courteous during the whole process, and answered any questions that we had.
I have to commend your crew on their expertise and professionalism. They were top-notch, including your office staff and inspector. Good job!
I’ve seen your TV ads, as well as you out doing jobs for other people in the neighborhood. I then chose to work with you because you appeared to be a reliable company and the price seemed fair.
The office staff was very helpful. I talked to someone at the office several times, and they always seemed very professional. The inspector I met with also seemed to be knowledgeable and a very nice person. He’s a representative to be proud of.
The crew was 15 to 30 minutes early, got right to work, and seemed to be a very nice group. They did a good job cleaning up. You could hardly tell they had been here.
So far, your company seems to be an outstanding organization I can speak highly of. You really impressed me. Rest assured, I will recommend your company to anyone that might need your service.
The company representative I first met with was very professional, and I chose to work with Ohio Basement Authority because of the sales pitch and price.
I was only going to have the Carbon Fiber put on my walls, but Rich pointed out that water was in my block walls. He explained to me what could happen if this is not taken care of. He convinced me to have it done, so I agreed to a partial drain system.
I chose to work Ohio Basement Authority because of your employees and BBB rating. The inspector was great. He is an asset to your company.
The installation crew was very professional, and did the job in a timely manner. Joe and his helper were very nice.
The office staff was very pleasant on the phone, and our inspector, Victor, was very helpful and knowledgeable.
Adam with the installation crew called prior to arriving to let us know they would be arriving at the scheduled time. They were very polite, respectful and informative. No mess was left behind! They even offered to re-plant some perennials that had to be moved.
The company representative I met with was friendly and professional. Another company seemed like a hard sell, and one other was expensive and I didn’t like their solution as well.
The installation crew was very careful. They put down a plastic runner where they would be walking. They had to dig a ditch in the lawn, but didn’t disturb the lawn or plants surrounding the ditch.
They cleaned up the water in the basement from a previous storm and sump pump failure, and they were very friendly.
I’m glad I hired them!!!
I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience.
John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups.
The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work.
OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.
We chose to work with Ohio Basement Authority because of the company’s online reviews and quick service. The inspector we met with did a great job explaining our options.
We heard about Ohio Basement Authority on TV, and we chose to work with the company because of the price and several options that were given to us.
Everyone was very friendly and knowledgeable, and the representative we met with did a great job. He listened to what we wanted done, whereas other companies didn't. We loved the financing. It was the easiest loan we've ever gotten.
The installation crew worked very hard for several days, and they kept us informed every step of the way. They were very courteous, friendly and knowledgeable. They paid great attention to details and made sure everything was cleaned up when they were finished.
We had a great team leader, associate and backhoe digger. This was a great group of guys who did excellent work! The team leader even came back out on a Sunday afternoon to make sure we were satisfied.
We will have them back in the future for other jobs in the basement, and we have already recommended them to others. Great job!
I chose to work with Ohio Basement Authority because of a good recommendation and a good representative. He was very knowledgeable and helpful! The installation crew was also very friendly, courteous and helpful.