|Why Choose Us?
The office staff was courteous, and the representative was wonderful. I selected Ohio Basement Authority because of the price and the company's reputation.
The crew was very polite, and their cleanup was very satisfactory.
Everyone was very professional and very knowledgeable.
We chose to work with Ohio Basement Authority because of the company's ratings on the Internet, and we knew we'd be working with local people.
The office staff was very courteous and helpful, and our foreman was a very good installer. He kept us informed of every step.
I hadn't heard about Ohio Basement Authority until Home Advisor recommended your company. Since then, I have seen your ads on TV many times.
I chose to work with your company because of Home Advisor and Victor. Victor was easy to talk with, answered all of our questions, and was very knowledgeable.
The installation crew arrived on time and was courteous. We thought we'd have a mess inside, but there was none!
We dealt with a couple of good, hardworking, nice young men, and we enjoyed having them do the job.
My next door neighbor recently had work done by your company. I asked him how he found out about your company, and he said from a neighbor down our street who had used your company a couple of years ago and was satisfied with your work.
The office staff was very courteous and thoughtful. We chatted briefly and I told Heather that I had just lost my dog of nearly 16 years. In a later phone connection, she made reference to my loss and asked me how I was doing. That was sweet of her to remember and to ask. Nice personal touch. She also graciously answered my questions.
I had a very pleasant crew. They worked very hard. The digging was labor intensive. They told me I could take advantage of having your company come to level the soil if it doesn't settle back down later in the summer. I appreciate the peace of mind of having that back-up help available if I should need to call upon it.
The crew was very, very good and clean-up was excellent. Manuel and his helpers reinforced your company's great reputation. Hang on to them!
I am from Alaska and I was doing a Google search for “vapor barrier” when I found your company. I also had a flyer from another company in a local paper. I contacted them but there was no response. I received a very fast response to my initial inquiry from your company.
The inspector I met with gave a wonderful presentation and a very thorough explanation of terms that I did not know. He was soft-spoken and did not make me feel “less than.”
I chose to work with Ohio Basement Authority because the pre-presentation materials gave me great insight to the issue of water damage to my home, and because of the fast response to my inquiry from a knowledgeable customer service person.
The installation crew was very polite and always included me with the changes to the original plan. The changes were minor, but resulted in less wall and floor damage for me to have repaired. They also were extremely clean and mopped the area. All the concrete that had been jackhammered was removed in buckets.
After the concrete dries and I have a chance to see the decreased humidity in the downstairs area, I am anxious to share my thoughts again. This is a great company!
Ohio Basement Authority was referred to us by a trusted contractor. We hadn’t heard about Ohio Basement Authority until we used your company, but now I see your ads on Channel 10 every morning.
The inspector we met with was very professional and informative, and not high pressure. He walked us through the whole process. He was very complimentary and confident in the crew’s abilities. The crew lived up to our expectations.
From the minute your crew arrived, I could tell from years in the construction business that we made the right choice going with you guys. There was a great cohesiveness within your crew. They lived up to the schedule they provided every day kept us in the loop at all times. They did a super job. I think every one of the guys asked me if it looked ok before the job was completed. We have had numerous compliments on how nice the cleanup after the job looked.
The inspector I met with gave a thorough presentation, and I chose to work with Ohio Basement Authority because of the Carbon Fiber supports and the lifetime guarantee.
The crew did a super job of clean-up. Sergio and his partner and foreman were very courteous and helpful.
I searched the Internet for companies specializing in remedies for damp basements, mold and drainage solutions, and found Ohio Basement Authority.
The representative's presentation was very thorough. It was great to see a mold specialist with the other representative. It gave the impression your company could deal effectively with many problems.
I chose Ohio Basement Authority because of the cost, it was cheaper than your competitor. I also chose you because of the "A" rating with the BBB. The documentation and booklets sent prior to the meeting were also helpful in explaining different products and solutions.
I am very satisfied with the courteous and professional manner your company and staff handled the job.
Victor was courteous and not too pushy. It was nice that he worked within my financial limitations.
I chose Ohio Basement Authority because the inspector knew what he was talking about, and they installed the brand of piers I already had put in.
I thought the crew was great! They were very hardworking and great to talk to. All of them represented the company well, and Joe did a great job answering questions.
We chose to work with Ohio Basement Authority because of the positive customer reviews and the BBB.
Everyone was always very courteous and knowledgeable, and always answered our questions. Patrick, as well as the crew, was wonderful!
The crew was on time; very courteous, polite and understanding; and they left our basement very clean, like nothing ever happened. We are very satisfied.
We are very impressed with the level of service that Patrick and the installation crew provided us. Thanks a lot!
The crew did a great job fixing the remaining wall that needed attention. They were very polite and explained what they were doing every step of the way. They also answered all my questions. They left the area clean when they were done, and were very efficient and did a great job. I felt comfortable having them in my home. Great job!
We chose to work with Ohio Basement Authority because we liked the options that were offered and we felt the estimate was fair. We also appreciated the customer service including the follow-up emails with information and the estimate, etc.
The inspector I met with was very thorough and answered all my questions.
Ben and Colin with the installation crew were both extremely polite and very courteous. They answered all of my questions and never acted like I was a bother to them. They seemed very knowledgeable about the repairs and additional work that I had questions about.
I chose to work with Ohio Basement Authority because of the company’s reputation and the product warranty.
The inspector I met with was very knowledgeable and professional, and the installation team was very efficient. They explained the operation, and throughout the process they showed me their work and progress.
I will recommend your company.
The inspector I met with was very thorough and his presentation was easy to understand.
I chose to work with Ohio Basement Authority because you offer solid crawl space insulation, which is exactly what I wanted, as opposed to just a spray. And your staff communicated extremely well and was kept to the set schedule. There was no waiting and wondering for the customer.
This was a very positive experience; from the sales staff, to the office staff, to the insulation team. Everyone was very courteous, timely, efficient and clean.
We saw Ohio Basement Authority listed as a preferred company on our radon test, then we saw them on TV.
Patrick was knowledgeable and answered all our questions. And after the crew called to say they were on their way, they arrived four minutes early.
A friend used Ohio Basement Authority. He felt like the work was high-quality, that he was treated fairly, and he was not oversold.
Jacob was very courteous and professional. Rich and his crew also did a great job and were very professional and courteous. They represented your company well.
I chose to work with Ohio Basement Authority because of the company’s reputation and the inspector’s presentation. The inspector I met with was very thorough, courteous, and professional.
The installation crew also was very courteous. They took great care to protect my floors, carpet, etc. They even prevented dust from getting all over the basement during the concrete removal.
I was impressed that the installation crew arrived on time, even on a cold day! They provided thorough work and an explanation of the process. They were great guys with a great work ethic. The clean-up also was satisfactory. I couldn't tell they were there after they left. They fixed the problem perfectly.
We chose to work with Ohio Basement Authority because of the company’s reviews and reputation, as well as the ability to complete the entire scope of work.
The inspector was very helpful, and he was willing to spend the time needed to understand our problem and our concerns. He is really a great representative of your company. The office staff also was very helpful and courteous.
Each member of the crew was courteous and friendly. They worked hard and steady. The foreman was very good, and everyone knew what needed to get done. They seemed to work well together.
I took advantage of all of the excess dirt and concrete to fill a ditch. They left the place in good shape. Dust control was excellent. Cleanup on the exterior walls and walkout was great.
We hope we never have a need again at this location, but if necessary we would not hesitate to call Ohio Basement Authority.
I had not heard of Ohio Basement Authority until I found their website.
The inspector I met with did a thorough inspection of the basement. When the source of the problem was not immediately apparent, he discussed the situation with the company engineers to determine a remedy.
I chose to work with Ohio Basement Authority because of the professionalism and knowledge of the staff, and the nationally-backed, transferable guarantee.
The installation crew arrived on time, and was courteous. The foreman discussed each step of the process with us and took time to show us what was being done at each step.
We’ve seen Ohio Basement Authority on TV, and we chose to work with the company because of its reputation and ratings on reviews. The price also was within reason.
Clark was on time, thorough, answered all our questions, and followed through to the end. Awesome.
The installation crew called ahead and came exactly when they said they would. We couldn’t have asked for nicer gentlemen.
From the time Clark met with us for an estimate to the final cleanup, we were at ease. Everything was done just as they said. Actually better than expected. Thank you!
I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience.
John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups.
The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work.
OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.
I chose to work with Ohio Basement Authority because of the warranty and BBB reviews.
The inspector I met with was professional, and I had a great crew, led by Mike Gramly.
I chose to work with Ohio Basement Authority because of the responsiveness and cost. Mike did a very nice job, and the foreman and his team did a great job. I was pleased with the service.
We heard about Ohio Basement Authority on TV, and we chose to work with the company because of the price and several options that were given to us.
Everyone was very friendly and knowledgeable, and the representative we met with did a great job. He listened to what we wanted done, whereas other companies didn't. We loved the financing. It was the easiest loan we've ever gotten.
The installation crew worked very hard for several days, and they kept us informed every step of the way. They were very courteous, friendly and knowledgeable. They paid great attention to details and made sure everything was cleaned up when they were finished.
We had a great team leader, associate and backhoe digger. This was a great group of guys who did excellent work! The team leader even came back out on a Sunday afternoon to make sure we were satisfied.
We will have them back in the future for other jobs in the basement, and we have already recommended them to others. Great job!
I chose to work with Ohio Basement Authority because of a good recommendation and a good representative. He was very knowledgeable and helpful! The installation crew was also very friendly, courteous and helpful.