|Why Choose Us?
The inspector was very professional. He took a great deal of time to identify the problem we had. We decided to go with Ohio Basement Authority because of your knowledge of our problem.
The boys on the crew wanted to be sure we were informed of what they were doing and satisfied with their job.
I could not have been more pleased with the job. My husband is so particular about the way things are done, so he usually completes the work himself. He was so complimentary of the crew and the job they did.
Austin B. called Ohio Basement Authority for help because the basement in his Springfield, OH, home had an ongoing flooding problem. After every heavy rain, he would find the basement under one to two inches of water. That eventually led to a serious, widespread mold problem.
After having a good drainage system, a state-of-the-art sump pump, and a brand new basement window installed, all the leaks and humidity are gone.
Austin is very happy with the way Ohio Basement Authority took care of the problem. "When they are working for you, they feel like family," he said. "Very hardworking, put all the proper parts in, and since then the house has been water-free and mold-free."
Brendan, the representative, was knowledgeable and professional, and I chose Ohio Basement Authority because of the company's reviews and warranty of work.
The crew that performed the work worked well together and was very conscious of keeping it as clean as possible.
We hadn't heard of Ohio Basement Authority until we found your company on the Internet. The representative we first met with did a good job, and we chose to work with your company because of the warranty and the quality.
We had a great experience with your company. Our front porch looks great, and we would recommend you to family and friends.
We chose to work with Ohio Basement Authority because of the good response at our initial contact, as well as the good reviews.
The company representatives did a very good job of explaining the installation process, and they set and met deadlines. The work also was well done.
The inspector I met with was very nice and worked through my options. The entire team was honest and wanted to fix the problem, not sell something.
My foreman was fantastic. He should be a supervisor over several crews and teach them his work ethic.
This is a great, honest company that does what’s right.
The inspector I met with was very knowledgeable about the process, and I chose to work with Ohio Basement Authority because of your area of coverage. I also like the idea of less mess and less time of the unique repair method.
At this time I am a very pleased customer. I have mentioned your services to several co-workers who seemed to be interested.
I decided to go with Ohio Basement Authority because of the information online. Everything was easy to find and easy to understand due to the presentation and content of the site.
The foreman, Jose, went over everything with me before the crew started. After that, they immediately started working and worked nonstop until the end of the day. I told Jose that I was impressed with the clean-up. They left my yard just as I had it.
I chose to work with Ohio Basement Authority because I went online and looked into the history of the company, and it sounded like these products would meet my crawl space needs.
The crew was very nice and helpful. They worked hard to complete the task, and their cleanup was very satisfactory. They went the extra mile for me.
I will recommend your company again when I can.
I hadn’t heard about Ohio Basement Authority until I found the company on the web. The office staff was very helpful, and the company representative I met with was very knowledgeable. I chose to work with your company because of your system that you offer, and the price.
The installation crew arrived on time, and gave a call one hour ahead to let me know when they were on their way. Mike was very good about letting me know how the process was going. This was a great experience with your company.
The company representative we met with was well-spoken and polite, and we chose to work with the company because of the price and professionalism.
Everything was extremely professional from start to finish, and everyone was nice and respectful. They installed a sump pump, and did a great job at cleaning up! The job was completed well and in a timely manner.
The inspector I met with was professional, and his presentation was detailed. I chose to work with Ohio Basement Authority because of the price and performance.
A great job was done by the sales and installation crew. You also just did work for my father-in-law.
Ryan, Nate and Colin with the crew were great, and Ryan was an excellent crew leader. Their clean-up was very detailed.
We chose to work with Ohio Basement Authority because of the company's ratings on the Internet, and we knew we'd be working with local people.
The office staff was very courteous and helpful, and our foreman was a very good installer. He kept us informed of every step.
I hadn't heard about Ohio Basement Authority until Home Advisor recommended your company. Since then, I have seen your ads on TV many times.
I chose to work with your company because of Home Advisor and Victor. Victor was easy to talk with, answered all of our questions, and was very knowledgeable.
The installation crew arrived on time and was courteous. We thought we'd have a mess inside, but there was none!
We dealt with a couple of good, hardworking, nice young men, and we enjoyed having them do the job.
My next door neighbor recently had work done by your company. I asked him how he found out about your company, and he said from a neighbor down our street who had used your company a couple of years ago and was satisfied with your work.
The office staff was very courteous and thoughtful. We chatted briefly and I told Heather that I had just lost my dog of nearly 16 years. In a later phone connection, she made reference to my loss and asked me how I was doing. That was sweet of her to remember and to ask. Nice personal touch. She also graciously answered my questions.
I had a very pleasant crew. They worked very hard. The digging was labor intensive. They told me I could take advantage of having your company come to level the soil if it doesn't settle back down later in the summer. I appreciate the peace of mind of having that back-up help available if I should need to call upon it.
The crew was very, very good and clean-up was excellent. Manuel and his helpers reinforced your company's great reputation. Hang on to them!
I am from Alaska and I was doing a Google search for “vapor barrier” when I found your company. I also had a flyer from another company in a local paper. I contacted them but there was no response. I received a very fast response to my initial inquiry from your company.
The inspector I met with gave a wonderful presentation and a very thorough explanation of terms that I did not know. He was soft-spoken and did not make me feel “less than.”
I chose to work with Ohio Basement Authority because the pre-presentation materials gave me great insight to the issue of water damage to my home, and because of the fast response to my inquiry from a knowledgeable customer service person.
The installation crew was very polite and always included me with the changes to the original plan. The changes were minor, but resulted in less wall and floor damage for me to have repaired. They also were extremely clean and mopped the area. All the concrete that had been jackhammered was removed in buckets.
After the concrete dries and I have a chance to see the decreased humidity in the downstairs area, I am anxious to share my thoughts again. This is a great company!
Ohio Basement Authority was referred to us by a trusted contractor. We hadn’t heard about Ohio Basement Authority until we used your company, but now I see your ads on Channel 10 every morning.
The inspector we met with was very professional and informative, and not high pressure. He walked us through the whole process. He was very complimentary and confident in the crew’s abilities. The crew lived up to our expectations.
From the minute your crew arrived, I could tell from years in the construction business that we made the right choice going with you guys. There was a great cohesiveness within your crew. They lived up to the schedule they provided every day kept us in the loop at all times. They did a super job. I think every one of the guys asked me if it looked ok before the job was completed. We have had numerous compliments on how nice the cleanup after the job looked.
The inspector I met with gave a thorough presentation, and I chose to work with Ohio Basement Authority because of the Carbon Fiber supports and the lifetime guarantee.
The crew did a super job of clean-up. Sergio and his partner and foreman were very courteous and helpful.
I searched the Internet for companies specializing in remedies for damp basements, mold and drainage solutions, and found Ohio Basement Authority.
The representative's presentation was very thorough. It was great to see a mold specialist with the other representative. It gave the impression your company could deal effectively with many problems.
I chose Ohio Basement Authority because of the cost, it was cheaper than your competitor. I also chose you because of the "A" rating with the BBB. The documentation and booklets sent prior to the meeting were also helpful in explaining different products and solutions.
I am very satisfied with the courteous and professional manner your company and staff handled the job.
Victor was courteous and not too pushy. It was nice that he worked within my financial limitations.
I chose Ohio Basement Authority because the inspector knew what he was talking about, and they installed the brand of piers I already had put in.
I thought the crew was great! They were very hardworking and great to talk to. All of them represented the company well, and Joe did a great job answering questions.
We chose to work with Ohio Basement Authority because of the positive customer reviews and the BBB.
Everyone was always very courteous and knowledgeable, and always answered our questions. Patrick, as well as the crew, was wonderful!
The crew was on time; very courteous, polite and understanding; and they left our basement very clean, like nothing ever happened. We are very satisfied.
We are very impressed with the level of service that Patrick and the installation crew provided us. Thanks a lot!
The crew did a great job fixing the remaining wall that needed attention. They were very polite and explained what they were doing every step of the way. They also answered all my questions. They left the area clean when they were done, and were very efficient and did a great job. I felt comfortable having them in my home. Great job!
Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.
We chose to work with Ohio Basement Authority because of our inspector's dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that he was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.
The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.
We will always feel good in recommending your company.
I thought the representative and his presentation were both very informative.
I chose Ohio Basement Authority because of the detailed descriptiom of the work, and the price.
You have a good, hard-working crew, which is a reflection of your company.
I heard about Ohio Basement Authority on TV and Home Advisor.
The procedures for fixing my foundation to my garage, as well as the financing, were explained fully. I really never checked with another company.
The installation crew arrived on time, ready to go to work. The foundation repair took three days, and the crew worked hard all three days to complete the fix. Joe and his crew were very courteous, and they did a good job on the clean-up.
We chose to work with Ohio Basement Authority because we liked the options that were offered and we felt the estimate was fair. We also appreciated the customer service including the follow-up emails with information and the estimate, etc.
The inspector I met with was very thorough and answered all my questions.
Ben and Colin with the installation crew were both extremely polite and very courteous. They answered all of my questions and never acted like I was a bother to them. They seemed very knowledgeable about the repairs and additional work that I had questions about.