|Why Choose Us?
I chose to work with Ohio Basement Authority because of the company’s good reviews, and a good price. The installation crew was quick and courteous. The foreman showed us every step of the process.
We had the following accomplished on our residence: crawl space encapsulation, sump pump, foundation repair and radon mitigation.
I've heard about Ohio Basement Authority through TV commercials and yard signs, and I chose to work with the company because of very good online reviews and the professionalism of the staff.
My inspector was very friendly and made sure I understood everything he explained regarding my problem and the solution. The crew did a very nice job. They were both very courteous and friendly. I was very appreciative of the extra time they took to protect my home during the installation. There was absolutely no mess left behind at all. Top-notch technicians!
I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the customer service and the pricing.
The office staff was very accommodating, and Matt, the inspector I met with, was great. He was very informative, yet no pressure to buy anything. The installation crew arrived on time and cleaned everything up well. The crew members were very good at their jobs. They answered every question I had, and they were persistent in their efforts to get the job done right despite a couple of hiccups.
The representative was awesome! We were so overwhelmed, but not once did he put pressure on us and was ALWAYS there to answer our many questions. The experience was great from the very first phone call. Questions were always answered and no sale pressure.
The crew was awesome. Our foreman was the best! We saw him treat his crew with respect. The entire crew was respectful to one another. I never expected it to be so clean after a project of this size. We are VERY pleased!
We would highly recommend your company to anyone with basement needs. We were amazed at what they did for us and how smoothly it went. We were very comfortable with the entire process.
I heard about Ohio Basement Authority just recently on TV. This company doesn't have annoying commercials like other competitors.
The office staff was courteous and helpful, and Victor was wonderful. I give his presentation an A++++!
I can't begin to tell you how great the crew was. They were great!!!
I chose to work with Ohio Basement Authority because of the pricing and recommendations by the company representative I met with. He was very professional and thorough, and he instilled a great deal of confidence.
The representative you sent out was very thorough and had an obvious interest and concern in listening to and meeting our specific needs.
We chose Ohio Basement Authority because you were prompt to return calls and followed up with us. You also generally seemed more interested in the job than other companies.
The crew led by Jose was fantastic! They went above and beyond our expectations. When the water-damaged basement steps started to come apart after pulling them away from the wall, Jose took it upon himself to attach replacement stringers and replace the bottom two steps that were unsafe to use. That's incredible!
The clean-up was also exceptional! They left it cleaner than when they arrived!
I chose to work with Ohio Basement Authority because they are trustworthy, easy to reach, and stuck to their word. The inspector was great, responsive and courteous.
Great job. All aspects of the job went smoothly. I appreciate the responsiveness and attentiveness of everyone involved with the project.
We’ve seen Ohio Basement Authority on TV, and we chose to work with them because they were the company that called us back first.
Zeke was great, and the installation crew was courteous.
I’ve seen Ohio Basement Authority on television, and I chose to work with you because you contacted me quickly and set up the appointment quickly. The office staff was very helpful.
Zeke did a great job. He was very knowledgeable, thorough, and answered all my questions.
The crew also was great. They cleaned up like they had never been here.
The office staff has been fantastic with complete follow up and excellent communication. All of the reps that I have dealt with were excellent, professional, courteous and personable. The crew was professional and polite. I requested they call me on my cell phone prior to coming so that I could meet them at the house, and they did. I have worked with other contractors and requested the same thing, and it never happened. So I was very pleased with the follow-up.
The inspector was very thorough in explaining what we needed to prevent problems in the future. No other company seemed to provide the same level of expertise as Ohio Basement Authority.
The production crew was also great. They wanted us to know what would be happening and be done as quickly and thoroughly as possible. The foreman and Daniel Hernandez were very good workers and wanted us to be completely satisfied.
The office staff was courteous and helpful, and the representative I met with was very knowledgeable and helpful.
I chose to work with Ohio Basement Authority because of the available financing and thorough explanation of the process and services.
The installation crew arrived on time and was courteous. The representatives of the team provided feedback on the project at various points.
The inspector we met with did a great job of explaining the process and what to expect.
I chose to work with Ohio Basement Authority because of the warranty and type of product used in the repair process.
Mike with the installation crew explained the process and answered all my questions. They did a very good job of clearing the area when finished. They did a wonderful job, and I would recommend this repair process to anyone that has a similar problem.
I have seen your television commercials on Channel 10, and a friend recommended your company. I chose to work with Ohio Basement Authority because of my friend’s recommendation and the thorough presentation given by John Becker Sr.
All men with the crew – Jose and Martin – were courteous, and the cleanup was excellent.
I chose to work Ohio Basement Authority because of your employees and BBB rating. The inspector was great. He is an asset to your company.
The installation crew was very professional, and did the job in a timely manner. Joe and his helper were very nice.
The office staff was very pleasant on the phone, and our inspector, Victor, was very helpful and knowledgeable.
Adam with the installation crew called prior to arriving to let us know they would be arriving at the scheduled time. They were very polite, respectful and informative. No mess was left behind! They even offered to re-plant some perennials that had to be moved.
My inspector did a great job. He was knowledgeable and responsive. His professionalism and the fact that your own employees would be doing the work made me choose Ohio Basement Authority.
The foreman and the two guys he had with him were excellent. They installed a drainage system around the whole house for all of the seven downspouts, sump pump and three window wells. We had a very good experience and they did what it took to do the job correctly. We would recommend them.
We chose to work with Ohio Basement Authority because of the company’s reputation.
The inspector we met with was very professional. He went into the crawl space, took pictures, and told us what needed to be done.
The installers also were very good. The foreman, Rich, knew what he was doing. They did a very good job. Thanks, Rich and crew!
I’m glad I hired them!!!
I just moved to the area, and I saw an ad for Ohio Basement Authority on TV.
From my first contact, everyone that I spoke with and dealt with was very professional and courteous. I chose to work with Ohio Basement Authority because of the lifetime warranty backed up by a worldwide company, and I really liked the inspector and his presentation.
The installation crew was exactly on time, and a little early the next day. They were extremely courteous. This crew was the best! Actually, I think my basement is cleaner than when they started!
I heard about Ohio Basement Authority through Alpha Labs, and I chose to work with the company because of its presence on the BBB, the reputation, and the warranties.
The office staff was good in setting up an appointment time. John Dean did a fine job of describing the system and listening to a homeowner's thoughts. He closed the sale well, also.
The crew explained their installation process and worked quickly to get the job done. It was a snowy day, and they put down canvas over the floors that they would be using. The cleanup was excellent.
Thanks for getting it done quickly and effectively.
We chose to work with Ohio Basement Authority because of the inspector’s presentation and the warranty.
Brendan did a great job. We originally asked about an egress window, and ended up with an egress window and waterproofing.
Our foreman was a pleasure to work with, and everyone on the crew was pleasant. They cleaned up daily and at the end. They did a great job. They are great communicators, which is great when you are doing work on my most important asset.
You installed a waterproofing system in our basement, and we never contacted any other company.
Zeke Fowler was very informative and not at all “high pressure.”
Both Matt and Joe were friendly, courteous and professional.
I chose to work with Ohio Basement Authority because of Matt’s professional presentation, knowledge of my needs and the company’s ability to meet those needs.