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Products & Services
Basement Waterproofing Services & Products
BasementGutter Interior System
Drainage Channel
Mini Channel Drain Grate
FreezeGuard Discharge Line
Polyurethane Crack Sealing
Window Drainage
LumaBright Waterproof Panels
Wall Barrier
Pre-Finishing Wall Insulation Panels
Drain Tile Installation
SafeDri Pro X Sump Pump System
SafeDri Triple Pumping System
SafeDri Battery Back Up
Dehumidifier
Basement Insulation
Sump Pump Installation, Repair & Replacement

Crawl Space Repair Services & Products
CrawlSeal Encapsulation Vapor Barriers and Liners
Access Hatch
Crawl Space Doors
Dehumidifier
CrawlDrain Water Drainage
ExtremeBloc Wall Insulation
Floor Insulation
SafeDri Sump Pump
Crawl Space Fan
SmartVent Flood Vents

Foundation Repair Services & Products
Push Pier Underpinning for Settlement, Foundation Leveling, Sinking Foundation Repair
Basement Wall Anchors
Basement Helical Anchors
IntelliBrace Bowed Wall Repair
Carbon Fiber Fiber Wall Repair
IntelliJack Crawl Space Support
Slab Pier Repair
Wall Restoration
Interior Slab Leveling

Additional Services & Products
Concrete Leveling
Concrete Lifting
PolyRenewal
Exterior Drainage Systems
Waterline Repair & Replacement
Sewer Line Repair & Replacement
Egress Windows

Company Awards
2018 Angie's List Super Service Award
Ohio Basement Authority has earned the 2018 Angie's List Super Service Award. A leading national honor, this award recognizes the top qualifying businesses who have maintained exceptional service ratings and... [Read more]
Best of Home Advisor 2018 Winner
Ohio Basement Authority was named a 2018 Best of Home Advisor winner! We earned this award for having a solid track record with Home Advisor, and we've got satisfied customers... [Read more]
2017 Angie's List Super Service Award
Ohio Basement Authority has earned the 2017 Angie's List Super Service Award. A leading national honor, this award recognizes the top qualifying businesses who have maintained exceptional service ratings and... [Read more]
More Awards

Your Leading Mount Sterling, OH Basement Waterproofing & Foundation Repair Specialists

Happy Customers Surrounding Mount Sterling, OH
Testimonials
Reviews
Work Requests

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Reviews From Mount Sterling, OH

Basement Waterproofing & Crawl Space Encapsulation in Mount Sterling, Ohio

Water in the basement or crawl space leads to mold, rot, musty odors and structural issues. It also leads to a reoccurring headache for you. Luckily, our trained experts are available to permanently fix the problem. We will properly install a hidden drainage system in your Mount Sterling basement and completely encapsulate your crawl space with CrawlSeal vapor barrier. We are here to solve your basement waterproofing problem for you.
Why Choose Us?
  • Lifetime Warranty on all Perimeter Waterproofing Systems
  • 25-year Warranty on Crawl Space Encapsulation Systems
  • Sump Pump Installation, Repair & Replacement
  • Basement, Crawl Space & Spray Foam Insulation
  • Crawl Space & Basement Dehumidifiers
  • Hundreds of Satisfied Customers

Mount Sterling Structural & Foundation Repair

Foundation problems destroy your Mount Sterling home’s value and can be dangerous. Our in-house team of foundation repair and geo-technical engineers are here to help. We design and install the right solution and usually have the project finished in less than a week. You will have peace of mind as we provide a 25-year written warranty against defects on our foundation products.
We Fix
  • Bowing Walls
  • Sagging Floors
  • Stair-Step Cracks
  • Tilting Chimneys
  • Foundation Cracks
  • Garage Slabs
We Use
  • Wall Anchors
  • Slab Piers
  • I-Beam Wall Braces
  • Helical Deck Piers
  • Sticking Windows
  • Underpinning

Concrete Repair With PolyRenewal®!

If you have a concrete sinking problem, we also offer concrete leveling so you can enjoy your driveway, sidewalk or patio again without worry. In the past, contractors relied upon mud jacking (also known as slab jacking, concrete lifting, concrete raising, grout pumping and slab leveling) to level concrete that had settled over time. This entailed pumping concrete slurry under the settled slab to raise it and hoping that the settlement wouldn't continue. At Ohio Basement Authority we use PolyRenewal® because it is a fast & efficient method to raise sinking concrete. This simple foam injection can stabilize your concrete slab for years to come!  
Job Stories From Mount Sterling, OH
Basement Waterproofing and Foundation Repair in Mount Sterling, OH
After living in their house for several years, homeowners in Mount Sterling, OH, began to notice some glaring problems. Water seemed to seep into the basement every time it rained, and there were several cracks on one of the foundation walls. The owners wanted to prevent any serious damage from resulting, so they began to research how to best address these issues. During their search, they saw various TV ads for Ohio Basement Authority. They were then motivated to contact us to learn more about how we could help them. The met with one of our inspectors who evaluated the condition of the basement. Our inspector then presented the homeowners with some of our reliable basement waterproofing and foundation repair solutions. One of our crews then installed the BasementGutter system to intercept seeping water from the walls and floor. This system was then directed to the existing sump pump. Several Carbon Fiber supports were installed on the failing foundation wall to permanently stabilize it in its current position and prevent any further cracking or inward bowing. The homeowners are pleased these reliable solutions were installed to keep their basement dry and stable.
Basement Waterproofing in Mount Sterling, OH
A home in Mount Sterling, OH, had been leaking water from the basement walls since the homeowner moved in in 1999. The leakage was especially bad during heavy rains. There also were cracks in the walls and water damage. The homeowner called us for help. One of our inspectors visited the home to assess the problem and explain the options to the homeowner. She was on a budget, so she decided to go with half the repairs and finish the rest next year. She was, however, made aware that this may cause potential worsening of the problem over the time the repairs were not made. She had us install FreezeGuard, BasementGutter, SafeDri Super Sump with SafeDri Battery Backup, and Yardwell. The production crew came in and first installed SafeDri Super Sump with the SafeDri battery backup. This is a cast iron sump pump system which can pump up to 2,200 gallons of water per hour. SafeDri keeps the sump working even if the power goes out. Then, they attached new drainage pipes to carry water from the sump pump up and out of the home. They also included a FreezeGuard attachment to the discharge line to give water an escape route even if the pipe freezes in the winter. A YardWell Outlet was added at the end of the line to camouflage it and prevent tripping or lawn mowing hazards. Next, they installed the BasementGutter system. This is a series of trapezoidal drains with holes on the side and a flange to catch water from the ground and walls. They lay at a gradual slope which allows the water to run into the sump pump system. BasementGutter is designed not to clog with dirt from under the floor as traditional pipe and gravel systems do. The homeowner is happy that her basement is permanently waterproofed, and she hopes to continue with her foundation repairs next year. Basement Waterproofing in Mount Sterling, OH - Photo 1
Crawl Space Waterproofing and Encapsulation in Mount Sterling, OH
After living in their house for several years, homeowners in Mount Sterling, OH, began to seriously question the health and safety of their home. They rarely venture into the crawl space under their house, but a recent peek inside revealed some glaring problems. The owners detected high moisture and humidity, along with some standing water. After learning about Ohio Basement Authority, the owners were eager to contact us for further guidance. They met with one of our inspectors who completed a thorough evaluation of the problematic crawl space. Our inspector concurred with the owner’s findings. He then discussed their repair project goals with them, as well as how our reliable solutions would help. One of our crews then transformed the crawl space. After removing any debris and failing liner and insulation, the crawl space was waterproofed with the CrawlDrain drainage System and SafeDri sump pump. Any leaking water from the walls and floor will be intercepted by the CrawlDrain system and then directed to the SafeDri sump pump to be pumped out of the crawl space. Additionally, a FreezeGuard was attached to the exterior sump pump discharge line. The crawl space was then encapsulated in thick and durable CrawlSeal liner, which completely isolates the crawl space from the earth. It also acts as a moisture and vapor barrier, and it helps insulate the crawl space. A dehumidifier also was installed to clean and filter the air, control moisture and humidity, and reduce odors and the potential for mold growth. Several vent covers were placed on the home’s exterior to seal the vents, and a door was installed to replace the older, failing crawl space access door. The homeowners now have peace of mind knowing these trustworthy repairs have enhanced the health and safety of their living environment.
New Sump Pumps and Other Upgrades Will Keep a Leaking Basement Dry in Mount Sterling, OH
After living in her house for several years, a homeowner was motivated to address a glaring problem in the basement before it was too late. She noticed water was seeping inside and left visible damage behind, and the existing sump pumps obviously were failing to keep up with this leaking water. During her research, the owner found Ohio Basement Authority’s website and was eager to contact us. She met with one of our inspectors who completed a thorough evaluation of the basement. Our inspector then recommended the perfect upgrades to keep her basement dry. One of our crews then waterproofed the basement with the BasementGutter drainage system, SafeDri Triple sump pumps, and exterior FreezeGuard attachments. BasementGutter was placed in the sub-floor to intercept seeping water from the walls and floor. This water is then directed to drain to one of the two SafeDri Triple sump pumps installed in the large basement. Each of these systems features three powerful pumps inside the liner, as well as an external backup battery. FreezeGuards also were attached to the exterior sump pump discharge lines to prevent flooding from frozen or blocked lines. The homeowner can rest easier knowing these trustworthy repairs will help keep her home safe, healthy and dry for many years to come.
Sealing a Nasty Crawl Space in Mount Sterling, OH
They have lived in their house for almost two years, but it wasn’t until recently that homeowners in Mount Sterling, OH, began to worry about the health of their home. Their children suffered from various respiratory issues, and they wanted to find the root of the problem. After a home inspector evaluated the house and recommended insulating and dehumidifying the crawl space the owners wanted to investigate this further. They contacted Ohio Basement Authority after learning more about our company online, and one of our experienced inspectors confirmed the crawl space was an unhealthy area. The dirt crawl space was filled with debris, failing insulation, and the strong presence of moisture and high humidity. The homeowners were eager for one of our experienced crews to encapsulate the crawl space with CrawlSeal liner. This thick and durable liner completely isolates the area from the earth, acts as a moisture and vapor barrier, and helps insulate the crawl space. We further insulated the crawl space by placing foam insulation boards on the floor under CrawlSeal, installing ExTremeBloc panels on the walls, and applying spray foam to the band joists. We also installed the dehumidifier to clean and filter the air, help control humidity and reduce odors. Several vent covers were placed on the home’s exterior to prevent intrusion from outside air, precipitation and pests. The homeowners can rest easier knowing these reliable products have helped them create a safer and healthier living environment for their family.
Stabilizing an Older Home in Mount Sterling, OH
A home buyer fell in love with a charming older house in Mount Sterling. However, he was concerned with some structural issues apparent in the basement. One of the foundation walls of the 87-year-old home was cracking and slightly tilting inward. Some of the light duty support jacks also were failing to support the floor joists, causing the floor above to sag. Concerned with the home’s safety and structural integrity, the interested home buyer began to research how to best address these issues. He contacted Ohio Basement Authority, and after a thorough evaluation by one of our inspectors, the home buyer was eager for one of our crews to install the perfect solutions. We replaced the failing support beams on the problematic foundation wall with sturdy structural steel I-Beams. We also replaced the light duty jack posts with more reliable IntelliJacks. These heavy-duty, galvanized steel IntelliJacks permanently stabilize the floor and floor joists. They also prevent further sagging and offer the best opportunity to lift the floors back to level. The IntelliJacks will not rust or corrode. They also are designed to stop settling, but can easily be adjusted if any settlement occurs. The new homeowner is pleased to now have a structurally stable living environment because of these trustworthy repairs.
Transforming a Nasty Crawl Space in Mount Sterling, OH
During the few years that they have lived in their house, homeowners in Mount Sterling, OH, noticed some problems getting worse in their home. The floors always felt cold, so they decided to investigate. This meant venturing into the crawl space under the house, and the owners found standing water, musty smells, and the lack of proper insulation and liner. Concerned with the health of their home, the owners wanted to have these issues addressed once and for all. They were eager to contact Ohio Basement Authority after hearing about our variety of services. They then met with one of our inspectors who completed a thorough evaluation of the home and its problematic crawl space. Our inspector then recommended several of our reliable repair solutions. One of our crews then waterproofed, encapsulated and insulated the crawl space. CrawlDrain was placed in the crawl space floor to intercept seeping water and then direct it to the SafeDri Super Sump pump. The crawl space was then encapsulated in thick and durable CrawlSeal liner and insulated with ExTremeBloc panels on the walls and spray foam in the band joists. Additionally, a dehumidifier also was installed in the crawl space to help control moisture and humidity, and vent covers were placed over the vents on the home’s exterior to further seal the crawl space from outside air, water and pests. The homeowners are pleased to now have a healthier crawl space and home because of these trustworthy repairs.
Work Requests From Mount Sterling, OH
in South St in Mount Sterling
We have settling in our home that seems to be getting worse and I feel that it may be that the crawlspace does not have enough support. I would like someone to come out and take a look.
Mount Sterling Customer Review
5.0
Herb
London, OH 43140
Mount Sterling Customer Review
4.8
Ted
London, OH 43140
Mount Sterling Customer Review
5.0
Michael
London, OH 43140
Mount Sterling Customer Review
5.0
Teresa
London, OH 43140
Mount Sterling Customer Review
5.0
James
Washington Court House, OH 43160
Mount Sterling Customer Testimonial
Gary and Ruth P.
London, OH

Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.

We chose to work with Ohio Basement Authority because of John’s dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that John was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.

The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.

We will always feel good in recommending your company.

Mount Sterling Customer Testimonial
Daniel D.
West Jefferson, OH

I thought the representative and his presentation were both very informative.

I chose Ohio Basement Authority because of the detailed descriptiom of the work, and the price.

You have a good, hard-working crew, which is a reflection of your company.

Mount Sterling Customer Testimonial
Jerry S.
West Jefferson, OH

I heard about Ohio Basement Authority on TV and Home Advisor.

The procedures for fixing my foundation to my garage, as well as the financing, were explained fully. I really never checked with another company.

The installation crew arrived on time, ready to go to work. The foundation repair took three days, and the crew worked hard all three days to complete the fix. Joe and his crew were very courteous, and they did a good job on the clean-up. 

Mount Sterling Customer Testimonial
Jodi P.
West Jefferson, OH

Not only has Ohio Basement Authority completed previous work for me, I chose to work with them because of the customer service and price.

Justin is great. He's very thoughtful and personable, and not pushy whatsoever. And Drew and his crew are awesome.

Mount Sterling Customer Review
5.0
Ted
West Jefferson, OH 43162
Mount Sterling Customer Review
5.0
Jaci
West Jefferson, OH 43162
Mount Sterling Customer Review
5.0
Mary
West Jefferson, OH 43162
Mount Sterling Customer Review
5.0
Jeffrey
Columbus, OH 43228
Mount Sterling Customer Testimonial
Teresa W.
Midway, OH

I see your trucks on the road everywhere.  I chose to work with your company because of your reviews and the quick response to my inquiry. The inspector I met with was pleasant and easy to talk to. He took time to explain the installation process.

Mount Sterling Customer Review
5.0
Steve
Lockbourne, OH 43137
Mount Sterling Customer Review
5.0
Jason
Columbus, OH 43228
Mount Sterling Customer Testimonial
Robert R.
Washington Court House, OH

The inspector we met with was very nice and showed us everything to alleviate any apprehension we may have had.

One reason we chose to work with Ohio Basement Authority was the cost. It was very affordable. Another reason was the warranty.

The installation crew answered any and all questions I had on the procedures, and they pointed out the difference while the project progressed. And I never expected for them to blow the dust away.

Mount Sterling Customer Review
4.8
Justin
Washington Court House, OH 43160
Mount Sterling Customer Review
5.0
Penny
Washington Court House, OH 43160
Mount Sterling Customer Review
5.0
Glenna
Jeffersonville, OH 43128
Mount Sterling Customer Testimonial
Tonja M.
Bloomingburg, OH

My experience with the crew from Ohio Basement Authority was simply wonderful. The gentlemen were very professional and went above and beyond.

Our crawl space was a NIGHTMARE and in horrible condition. It filled up with water every day, causing major problems. The crew had a huge mess to deal with, but they handled it quickly and professionally. They did an amazing job.

Mount Sterling Customer Testimonial
Kathy L.
Washington Court House, OH

Travis visited our home and did a very complete, thorough inspection. He took the time to explain the products in detail, including those he felt we needed to consider. He took several pictures of existing problems.

We chose to work with the company because of everyone’s thoroughness, the quality of products, and positive consumer reviews.

The installation crew was very nice, and tried to be as neat as possible. Rich actually swiffered my kitchen, bathroom and entryway.

Mount Sterling Customer Testimonial
Marc and Amber D.
Washington Court House, OH

The inspector we met with gave an excellent presentation and was very informative.

We chose to work with Ohio Basement Authority because of the engineers on staff, history of the company, and professionalism of our representative.

Rich and his crew were professional, courteous, and hard-working.

Mount Sterling Customer Testimonial
Mark C.
Orient, OH

I chose to work with Ohio Basement Authority because of the price and professionalism.

The office staff was absolutely courteous. They took the time to answer all of my specific questions and make sure I understood the process. The inspector's presentation also was very thorough.

The installation crew was very courteous! This was an excellent team to work with. Rich does a great job with his crew.

I have already recommended Ohio Basement Authority to several others. I’m amazed at the attention to detail they provided for our job. Customer service is definitely at the top of their list. Every one of the men on the crew worked very hard.

Mount Sterling Customer Testimonial
TJ R.
Williamsport, OH

I never thought I would have needed this type of service, but I chose to work with Ohio Basement Authority because of their entire process, professionalism, and guarantee that my basement will stay dry.

The office staff was very professional and shared empathy regarding our basement issues. The inspector we met with was also very professional and gave us a detailed, high-level presentation.

The crew was fantastic and exceeded our expectations! They put a lot of effort into clean-up after the mess that was made. We didn’t expect them to do that, but we appreciated their efforts.

I will recommend your company to others who have water problems.

Mount Sterling Customer Testimonial
Sean H.
Orient, OH

I chose to work with Ohio Basement Authority because of the company’s professional approach to all aspects of the process.

Everyone – from Corey to the crew, etc. – was great, professional, and prompt.

Mount Sterling Customer Testimonial
Raymond W.
Orient, OH

I just read about Ohio Basement Authority on the Internet and was very impressed.

The office staff was courteous and helpful. The representative was knowledgeable, and his presentation was very good.

The crew arrived on time and was courteous.

The basement looks very good. I was impressed by the work, and amazed that those Carbon Fiber strips could be so strong.

Mount Sterling Customer Testimonial
Monica M.
Orient, OH
The BBB rating and the extensive information on your website concerning French Drain systems and similar products/methods is why I chose Ohio Basement Authority. And I was surprised to receive a phone call less than an hour after I submitted my online inquiry. Very responsive. Matt did a great job explaining the process and products, and working within the constraints imposed. The crew was very courteous and friendly, and also took the time to explain as the work progressed. All company representatives that I was in contact with were very helpful, friendly and courteous. I appreciated how quickly my work was done, due to early wrap-up of another job. I am very pleased with the work.
Mount Sterling Customer Testimonial
Rose F.
Orient, OH

They take their time explaining, and do not push you to buy their equipment. They previously installed a different system for me a few years ago. I was very pleased then, as I am now.

Mount Sterling Customer Testimonial
Janet and Joe C.
Circleville, OH

We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.

We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.

Mount Sterling Customer Testimonial
Shannon G.
Orient, OH

I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.

The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.

The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!

Mount Sterling Customer Testimonial
Michael R.
Orient, OH

I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.

Mount Sterling Customer Review
4.8
Dave
Mount Sterling, OH 43143
Mount Sterling Customer Review
5.0
John
Mount Sterling, OH 43143
Mount Sterling Customer Review
5.0
Randy
Columbus, OH 43204
Mount Sterling Customer Review
4.8
James
Columbus, OH 43228
Mount Sterling Customer Testimonial
Karen B.
Galloway, OH
Karen B. has lived in her home in Galloway, OH, for several years. She was getting tired of dealing with a smelly basement and crawl space, as well as the lack of storage. She contacted Ohio Basement Authority to see how to remedy these issues, and we installed the perfect solution for her. We encapsulated the partial crawl space in CrawlSeal liner and added ExTremeBloc insulation panels to the crawl space walls. Karen is excited this area is now a brighter, warmer, and healthier space she can finally use for storage.
Mount Sterling Customer Testimonial
Michael and Susan S.
Galloway, OH
The company representative we first met with did an excellent job in demonstrating the system. We chose to work with Ohio Basement Authority because of the price and quality. The installation crew did a great job, and I will recommend you for others.
Mount Sterling Customer Testimonial
Jessica M.
Galloway, OH

I chose Ohio Basement Authority because the company came highly recommended by our realtor, and it had excellent reviews on Angie’s List.

The office staff was courteous and helpful. The inspector was friendly, and he gave a thorough presentation. The installation crew actually arrived early. They were courteous, and did a good job cleaning up.

Mount Sterling Customer Testimonial
Karol T.
Grove City, OH
I found out about Ohio Basement Authority during an online search of sump pump systems. That's why I chose to work with the company, because of the quality of sump pump systems. The company representative I met with was very professional and not pushy. The installation crew was excellent - very nice and courteous, and answered all my questions.
Mount Sterling Customer Review
5.0
Allan
Galloway, OH 43119
Mount Sterling Customer Review
5.0
Mike
Galloway, OH 43119
Mount Sterling Customer Review
5.0
Matt
Galloway, OH 43119
Mount Sterling Customer Review
5.0
Courtney
Columbus, OH 43228
Mount Sterling Customer Review
4.5
Gregory
Grove City, OH 43123
Mount Sterling Customer Review
4.8
Dan
Grove City, OH 43123
Mount Sterling Customer Testimonial
Owen E.
Grove City, OH

You did my neighbor’s house, and Mike was very helpful on the estimate.

Jimmy Cerminara with the installation crew arrived on time every day, and they were very courteous and helpful with my questions. They did a good job.

As far as I can tell, everything is OK at this time. Thank you very much.

Mount Sterling Customer Testimonial
Doug R.
Grove City, OH
Doug R.'s home in Grove City, OH, had multiple issues with both the basement and the crawl space. The basement walls were cracking and bowing inward, foundation insulation was outdated and inefficient, and the crawl space had moisture problems. Doug learned about Ohio Basement Authority through a TV ad, and decided to give them a call. He also called other companies in the area to provide a quote. But he was impressed by how thoroughly the inspector from Ohio Basement Authority evaluated the property, and by the solutions he designed and quoted. It was also the price that ultimately convinced Doug to trust the company to do the work. The solutions offered by Ohio Basement Authority were significantly more affordable. The bowing, cracking basement walls were stabilized with Carbon Fiber wall supports, and the crawl space was sealed with the CrawlSeal™ System. "When the crew came out, they worked fast, they worked hard, they got the things done earlier," Doug said. "And they were very helpful, answered any question that I had while they were here. My wife and I are both pleased with the results."
Mount Sterling Customer Testimonial
William and Cheryl R.
Grove City, OH

The inspector we met with was very knowledgeable about the product and procedures. We chose to work with Ohio Basement Authority because of the unique repair installation and the extent of services provided.

There was some miscommunication at first about the details of the job, but all was cheerfully made right by this company and we were happy with the entire job.

We will definitely recommend your company.

Mount Sterling Customer Testimonial
Nancy F.
Grove City, OH

I chose to work with Ohio Basement Authority because you had the best reviews and ratings. I was able to talk to your office staff and schedule an appointment. It was wonderful to be able to call and talk to a person. You also sent information in the mail, called ahead to confirm the appointment, and called before you arrived to tell me who would be coming. I appreciated the reminder and confirmation calls.

Travis was passionate about the company and the product. He was able to describe the repair process and provided the visuals to help us understand. He answered all our questions, as well.

The crew also called ahead and arrived on time, and they were very professional and courteous throughout the process. They did a fabulous job in spite of the heavy rains they had to work in. They were very efficient and polite, and answered all our questions.

It is rare to experience this kind of customer service these days! I wish more companies adopted your business model and had employees of this quality and with these work ethics.

Mount Sterling Customer Testimonial
Jeanette H.
Grove City, OH

The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.

The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.

Mount Sterling Customer Testimonial
Adam R.
Orient, OH

The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.

The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.

The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.

My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.

Mount Sterling Customer Testimonial
Nelson E.
Commercial Point, OH

I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.

John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.

Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.

All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.

Mount Sterling Customer Review
5.0
Rob
Grove City, OH 43123
Mount Sterling Customer Review
5.0
William
Grove City, OH 43123
Mount Sterling Customer Testimonial
Shannon H.
Ashville, OH

The company representative we met with did a great job. We've tried other companies, but felt that they were not as knowledgeable as this company. The installation crew was courteous, arrived on time, and was very clean. They did a great job.

South St
in Mount Sterling
We have settling in our home that seems to be getting worse and I feel that it may be that the crawlspace does not have enough support. I would like someone to come out and take a look.

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-254-6006
Service Area
Free Quote