|Why Choose Us?
Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.
We chose to work with Ohio Basement Authority because of John’s dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that John was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.
The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.
We will always feel good in recommending your company.
I thought the representative and his presentation were both very informative.
I chose Ohio Basement Authority because of the detailed descriptiom of the work, and the price.
You have a good, hard-working crew, which is a reflection of your company.
I heard about Ohio Basement Authority on TV and Home Advisor.
The procedures for fixing my foundation to my garage, as well as the financing, were explained fully. I really never checked with another company.
The installation crew arrived on time, ready to go to work. The foundation repair took three days, and the crew worked hard all three days to complete the fix. Joe and his crew were very courteous, and they did a good job on the clean-up.
I see your trucks on the road everywhere. I chose to work with your company because of your reviews and the quick response to my inquiry. The inspector I met with was pleasant and easy to talk to. He took time to explain the installation process.
The inspector we met with was very nice and showed us everything to alleviate any apprehension we may have had.
One reason we chose to work with Ohio Basement Authority was the cost. It was very affordable. Another reason was the warranty.
The installation crew answered any and all questions I had on the procedures, and they pointed out the difference while the project progressed. And I never expected for them to blow the dust away.
My experience with the crew from Ohio Basement Authority was simply wonderful. The gentlemen were very professional and went above and beyond.
Our crawl space was a NIGHTMARE and in horrible condition. It filled up with water every day, causing major problems. The crew had a huge mess to deal with, but they handled it quickly and professionally. They did an amazing job.
One of your expert inspectors visited our home and did a very complete, thorough inspection. He took the time to explain the products in detail, including those he felt we needed to consider. He took several pictures of existing problems.
We chose to work with the company because of everyone’s thoroughness, the quality of products, and positive consumer reviews.
The installation crew was very nice, and tried to be as neat as possible. They actually cleaned some of my kitchen, bathroom and entryway.
The inspector we met with gave an excellent presentation and was very informative.
We chose to work with Ohio Basement Authority because of the engineers on staff, history of the company, and professionalism of our representative.
Rich and his crew were professional, courteous, and hard-working.
I chose to work with Ohio Basement Authority because of the price and professionalism.
The office staff was absolutely courteous. They took the time to answer all of my specific questions and make sure I understood the process. The inspector's presentation also was very thorough.
The installation crew was very courteous! This was an excellent team to work with. Rich does a great job with his crew.
I have already recommended Ohio Basement Authority to several others. I’m amazed at the attention to detail they provided for our job. Customer service is definitely at the top of their list. Every one of the men on the crew worked very hard.
I never thought I would have needed this type of service, but I chose to work with Ohio Basement Authority because of their entire process, professionalism, and guarantee that my basement will stay dry.
The office staff was very professional and shared empathy regarding our basement issues. The inspector we met with was also very professional and gave us a detailed, high-level presentation.
The crew was fantastic and exceeded our expectations! They put a lot of effort into clean-up after the mess that was made. We didn’t expect them to do that, but we appreciated their efforts.
I will recommend your company to others who have water problems.
I chose to work with Ohio Basement Authority because of the company’s professional approach to all aspects of the process.
Everyone – from Corey to the crew, etc. – was great, professional, and prompt.
I just read about Ohio Basement Authority on the Internet and was very impressed.
The office staff was courteous and helpful. The representative was knowledgeable, and his presentation was very good.
The crew arrived on time and was courteous.
The basement looks very good. I was impressed by the work, and amazed that those Carbon Fiber strips could be so strong.
They take their time explaining, and do not push you to buy their equipment. They previously installed a different system for me a few years ago. I was very pleased then, as I am now.
We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.
We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.
I chose Ohio Basement Authority because the company came highly recommended by our realtor, and it had excellent reviews on Angie’s List.
The office staff was courteous and helpful. The inspector was friendly, and he gave a thorough presentation. The installation crew actually arrived early. They were courteous, and did a good job cleaning up.
You did my neighbor’s house, and Mike was very helpful on the estimate.
Jimmy Cerminara with the installation crew arrived on time every day, and they were very courteous and helpful with my questions. They did a good job.
As far as I can tell, everything is OK at this time. Thank you very much.
The inspector we met with was very knowledgeable about the product and procedures. We chose to work with Ohio Basement Authority because of the unique repair installation and the extent of services provided.
There was some miscommunication at first about the details of the job, but all was cheerfully made right by this company and we were happy with the entire job.
We will definitely recommend your company.
I chose to work with Ohio Basement Authority because you had the best reviews and ratings. I was able to talk to your office staff and schedule an appointment. It was wonderful to be able to call and talk to a person. You also sent information in the mail, called ahead to confirm the appointment, and called before you arrived to tell me who would be coming. I appreciated the reminder and confirmation calls.
The inspector I met with was passionate about the company and the product. He was able to describe the repair process and provided the visuals to help us understand. He answered all our questions, as well.
The crew also called ahead and arrived on time, and they were very professional and courteous throughout the process. They did a fabulous job in spite of the heavy rains they had to work in. They were very efficient and polite, and answered all our questions.
It is rare to experience this kind of customer service these days! I wish more companies adopted your business model and had employees of this quality and with these work ethics.
The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.
The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.
The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.
The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.
The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.
My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.
I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.
John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.
Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.
All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.
The company representative we met with did a great job. We've tried other companies, but felt that they were not as knowledgeable as this company. The installation crew was courteous, arrived on time, and was very clean. They did a great job.