|Why Choose Us?
We saw Ohio Basement Authority while searching Google, and we chose to work with the company because of the reviews and the information on your website was very explanatory.
The office staff was courteous, helpful and pleasant! The company representative we first met with was very informative and personable. The installation crew was very courteous. They were all very nice guys, and did an incredible job! That was one of the best crews of workers that we ever had to deal with. Any questions we had, they answered. And they explained different things that whey were doing through the process. We are very pleased!
If I think of anyone who needs your services, I will highly recommend you and pass along your information!
The inspector we met with did a great job of explaining the process and what to expect.
I chose to work with Ohio Basement Authority because of the warranty and type of product used in the repair process.
Mike with the installation crew explained the process and answered all my questions. They did a very good job of clearing the area when finished. They did a wonderful job, and I would recommend this repair process to anyone that has a similar problem.
My inspector did a great job. He was knowledgeable and responsive. His professionalism and the fact that your own employees would be doing the work made me choose Ohio Basement Authority.
The foreman and the two guys he had with him were excellent. They installed a drainage system around the whole house for all of the seven downspouts, sump pump and three window wells. We had a very good experience and they did what it took to do the job correctly. We would recommend them.
We chose to work with Ohio Basement Authority because of the company’s reputation.
The inspector we met with was very professional. He went into the crawl space, took pictures, and told us what needed to be done.
The installers also were very good. The foreman, Rich, knew what he was doing. They did a very good job. Thanks, Rich and crew!
I had a new sump pump and drainage for part of my basement installed a couple of years ago, and I was satisfied with the results. So I am a repeat customer and I chose you again to install a drainage system for the other half of my basement.
The inspector I met with was very courteous and helpful. The crew also was courteous, on time, and cleaned up the area well.
We’ve seen Ohio Basement Authority on television, and we chose to work with them because it sounded like they could solve our problem.
The office staff always answered any questions we had, and the representative we met with was very professional.
We would recommend this company to anyone with similar issues.
The inspector’s presentation was very well done, and I chose to work with Ohio Basement Authority because of the price and service.
Great job. It looks nice.
I just moved to the area, and I saw an ad for Ohio Basement Authority on TV.
From my first contact, everyone that I spoke with and dealt with was very professional and courteous. I chose to work with Ohio Basement Authority because of the lifetime warranty backed up by a worldwide company, and I really liked the inspector and his presentation.
The installation crew was exactly on time, and a little early the next day. They were extremely courteous. This crew was the best! Actually, I think my basement is cleaner than when they started!
I heard about Ohio Basement Authority through Alpha Labs, and I chose to work with the company because of its presence on the BBB, the reputation, and the warranties.
The office staff was good in setting up an appointment time. John Dean did a fine job of describing the system and listening to a homeowner's thoughts. He closed the sale well, also.
The crew explained their installation process and worked quickly to get the job done. It was a snowy day, and they put down canvas over the floors that they would be using. The cleanup was excellent.
Thanks for getting it done quickly and effectively.
I was very happy and satisfied with your company from the first phone call. Michael Moss, and the crew, including Manuel and his helpers, were all exemplary.
The inspector I met with was thorough and professional. He was attentive to the issues I wanted remedied in my basement and crawl space.
The crew was very personable and courteous, and introduced themselves with a handshake.
We were so impressed with Ohio Basement Authority that we didn't check into any other company.
Our representative was very friendly and detailed with his presentation. The installation crew was also very friendly, kept us updated and answered our many questions.
I took photos before and after, and it is amazing how different it looks in our "new" basement. Everything looks very nice. No frogs in there now!!!
We chose to work with Ohio Basement Authority because of the inspector’s presentation and the warranty.
Brendan did a great job. We originally asked about an egress window, and ended up with an egress window and waterproofing.
Our foreman was a pleasure to work with, and everyone on the crew was pleasant. They cleaned up daily and at the end. They did a great job. They are great communicators, which is great when you are doing work on my most important asset.
You installed a waterproofing system in our basement, and we never contacted any other company.
Zeke Fowler was very informative and not at all “high pressure.”
All reps were very courteous and professional.
I chose Ohio Basement Authority because of the quick response to my inquiry, and the professional and fast response once contact was made.
Everyone was honest, courteous, and helpful through the entire process. They are very good people.
I saw Brian Thom at Costco and noticed your company name on his jacket. We needed work done, so he gave me his card. He was very informative, professional, and courteous.
The office staff also was very courteous and helpful.
You should be very proud of all your staff. Mike was so knowledgeable, and he kept us informed every step of the way. He went above and beyond to find a solution for an unusual issue.
I chose to work with Ohio Basement Authority because of the quick response to my initial call, as well as the in-home inspection.
Corey was amazing! He was very knowledgeable and answered all my questions without me feeling like he was talking down to me. He was good at anticipating concerns and addressing them readily. The office staff also was very helpful and responsive to all of my questions.
The installation crew was very polite, as well as very personable. They worked well together and were willing to help me understand all of the processes they were doing. And my home is wonderfully clean. This was a worry for me at first, but everything was handled very professionally.
Both Matt and Joe were friendly, courteous and professional.
I chose to work with Ohio Basement Authority because of Matt’s professional presentation, knowledge of my needs and the company’s ability to meet those needs.
I called you after seeing a TV commercial, and your office staff was very polite and helpful. Then, the representative you sent out was respectful and listened to our concerns.
Overall, the cost factor is what led me to select your company, and I'm glad that I did.
The crew was extremely courteous. The foreman and his team were very respectful and hardworking.
I heard about Ohio Basement Authority on a TV commercial, and I selected the company because it had the products I wanted for my crawl space.
The representative was very professional, and the crew was very prompt. The men were extremely courteous, and did a great job with the clean-up.
The whole experience was great!
I chose to work with Ohio Basement Authority because of the price of the repair and the company's professionalism.
Clark was very nice and knowledgeable when explaining everything.