|Why Choose Us?
The representative was respectful, and his presentation was very informative.
I chose Ohio Basement Authority because Engineer Steve Schira's recommendation, and a very thorough and helpful presentation.
This was a very friendly and helpful group who seems to enjoy what they do, and love to share it with others.
Ohio Basement Authority did work at my neighbor's, and I chose your company because of my neighbor's input and the information I found on Angie's List.
The representative's presentation was very thorough, and I was pleased dealing with the office. They were helpful and very polite.
The crew was also very polite, and answered all questions. Throughout the install the crew was great, explaining the work being done.
No concerns. I just wanted to express my appreciation towards your staff. I called in when I came to find water in my basement, and was promptly connected to the emergency service line where I spoke with Matt. Matt advised that the techs were pretty busy yesterday, yet still took the time to listen to my problem. Matt was able to diagnose my issue over the phone and walked me through steps to address the issue. I really appreciate that type of service and willingness to help. Thanks again!
I am a repeat customer. I chose Ohio Basement Authority because of a recommendation from a previous customer, and I had a positive experience with OBA on another job two years ago.
Victor was friendly and courteous, and did his job efficiently. The crew was five minutes early, which was perfect.
I heard of the company through online advertising, and chose it because of ratings on Angie's List and reviews.
They set our appointment earlier than expected and arranged a time frame at our convenience. That was very helpful.
Matt did a great job and even went out of his way to come back and explain the procedure to my wife, as she was out of town at our first appointment.
The crew arrived on time, was courteous, did a good job cleaning up and completed the job in the time frame we agreed on.
I first saw Ohio Basement Authority at the Home and Garden Show at Vets Memorial.
The office staff was always very courteous, and the representative's presentation was great. I'm glad he did not do a hard sale. He came out on a second request to assure me of my wall situation.
I selected Ohio Basement Authority because of its reputation and the sales rep being real with us. It made more sense as to his explanation of our basement issues.
Adam and the crew did an excellent job. I would recommend them, and looking forward to additional work.
This was a great experience. It was a great job by a great crew. I couldn’t ask for any better.
I did some research beforehand, so I knew a little what to expect. The representative did a great job and was very thorough. I thought this company provided more of what was needed than other companies.
The crew was always on time, and they were great workers. The members of the crew were extremely pleasant and courteous. They did a great job of cleaning up after themselves daily. Nobody would ever know they were down here. Too bad all companies don’t have workers like this! They deserve a raise!
I went beyond what I originally planned on doing, but I really like it. I don’t have to worry about the dampness anymore. Now I have two sump pumps and battery back-up. This will only help sell the home if I or my children have to do that. It adds value.
I can’t say anything negative about this company. I was very pleased, and I highly recommend them.
I've seen Ohio Basement Authority on the Internet and TV, and I chose to work with the company based on the website.
The inspector I met with was professional and knowledgeable, and the crew was outstanding in all aspects! Jose and his helper were great.
I had a great experience, and the job turned out fantastic.
You were recommended by several of our friends.
We interviewed three companies, and we chose to work with you because your rep seemed to be the most knowledgeable and professional.
The office staff was very courteous and pleasant, and the installation crew was full of nice guys and hard workers.
I chose to work with Ohio Basement Authority because of the advice I received from your rep and his willingness to investigate the source of the problem and to help solve the problem. He was very professional.
The crew was very courteous. They were an excellent group of young men, and they went right to work.
We chose to work with Ohio Basement Authority because of how professionally some initial communication issues were handled and remedied, as well as how quickly we were able to get on the schedule for repairs.
John was fantastic. He was prompt in his response to my call, thoroughly explained how the repairs would be done, and was so flexible about who would do what in terms of the drywall and support beam demo and replacement. We were very pleased!
The representative and his presentation were very good. Victor presented options to us, but did not pressure us. Nice, low-key sales. The products sell and seal the deal. I'd recommend Victor to others.
I chose the company because of the timeliness of getting to our job (the wait time was not that long), and the price was competitive with another company that was going to use inferior egress materials.
Mike did a good job installing the window. I appreciate the good work. The assistants were good also.
We had a tight spot to get the equipment back there, but the crew did great work in getting it through without tearing stuff up. They understood my concerns. Only a pro could have done it. I appreciate their work!
I chose to work with Ohio Basement Authority because of the quick response to my query for an estimate.
The inspector and his presentation were both great.
The installation crew did a great job getting everything installed, and were very friendly and professional. I was very happy with the service provided.
I contacted three companies, and you were the only one that had someone to set an appointment immediately. The others made me leave a message with the contact person and neither have returned my call. In fact, I even called your office back to adjust the appointment and they were very accommodating with very little notice.
My experience with the inspector was all positive. He was professional and wore protective coverings on his shoes, and he made sure the city inspector did so as well.
The installation crew also was punctual, courteous and professional.
I chose to work with Ohio Basement Authority because of a personal referral and my familiarity with the brand. I’ve also seen the mail ads, and the price of repair was reasonable.
The office staff was very accommodating. Due to my travel schedule, I had to move the date and they were very supportive. The representative I met with also was honest and to the point.
I looked into Ohio Basement Authority because I had seen several of your trucks around the neighborhood.
I was impressed when I received the initial packet in the mail before the first visit. Brendan Kent did a great job explaining things. He was not a pushy salesman.
I appreciated that the crew foreman called every morning to let me know they were on their way.
We had an outside water leak near our basement wall and my husband decided to go with a quality pipe replacement. After talking to our neighbor, he contacted Ohio Basement Authority.
My husband decided to have a completely new water line installed. The new line was horizontally connected to the water shutoff directly through the basement wall. This way, we avoided the necessity of tearing up part of the driveway and digging a trench through the lawn and landscaping. It was necessary to dig down in the driveway at the shutoff valve location. However, the affected driveway section and adjacent sidewalk pieces were completely replaced. The original plastic pipe has been replaced with copper pipe. The leak has been fixed.
I have to say that dealing with the salesman, Mr. Golowin; drilling crew, Mr. Hernandez; and concrete crew, Mr. Cerminara, was a pleasure. What fabulous customer service!
Not only is the work of superb quality, but the men kept their promises. When the foreman said he would call me right back, he did. This is rather rare. I usually have problems with contractors, but not with the men in this company.
We are very pleased with Ohio Basement Authority and plan to hire them for another project.
I would highly recommend this company to anyone who values quality work.
Thank you very much!
I’ve seen your trucks doing work in the neighborhood, and I chose to work with your company because of the price. Also, my inspector was very knowledgeable, courteous and friendly. He did not try to sell me what I did not need.
The crew also was very courteous.
I thought the whole process from the price quote to the completion of the job went smoothly. I was very satisfied with everything.
Our inspector was very professional and explained all of the issues he observed and how the repairs he recommended will fix the problems.
I found Rich Pomales to be professional and knowledgeable. He answered questions I had and explained the process. It is obvious that Rich is passionate about customer service and really knows what he's talking about.
I heard about the company through the Yellow Pages and Angie's List.
The two follow-up calls to confirm the appointment time and date were appreciated, and the sales representative was very prompt, courteous, and knowledgable.
I chose the company because of the honest assessment of the problem, just the facts with no frills, and because of the quick and affordable solution with a lifetime guarantee and no extra unnecessary add-ons suggested!
The crew told me their time of arrival, arrived when they said, then began work immediately! They were very courteous, efficient, and highly professional in all aspects of their work! The area looked cleaner when they left than it did before. All flooring was protected and cleanup was impeccable!
I’ve seen Ohio Basement Authority’s commercials, and my son has his own remodeling business, so he recommended you.
I chose to work with Ohio Basement Authority because of the price and your inspector. He was great. He was very personable and good at making you feel comfortable while explaining the pricing. The salesman from the other company was very conceited and would talk down to me on occasion.
Also, your office staff was very polite and cheerful.
I would recommend you to anyone.