|Why Choose Us?
I chose to work with Ohio Basement Authority because of the company’s BBB rating and online reviews.
The company representative I first met with was excellent, and the installation crew was fantastic! They were on time, did a great job, and kept me up to date on every step of the process. On a scale of 1 to 10, I would give them an 11!
I’ve seen Ohio Basement Authority on TV, and I chose to work with the company because of its reviews on the web and the recommendation from our realtor.
The inspector I met with was excellent at explaining things, which builds trust.
The installation crew was courteous, and their cleanup was satisfactory. They even put down plastic over the upstairs floor and rug to protect it.
I chose to work with Ohio Basement Authority because of the company’s reputation, BBB rating, online reviews, overall presentation by the salesman, and price.
Brendan Kent was very professional and knowledgeable. He answered all of my questions and was always available by cell phone, including when I had some follow-up questions after the work was scheduled or actually being done.
Martin, Alex and Angel were my installation crew. Martin called ahead of the arrival, stating they would be there within 30 minutes, and they were.
All three crew members were very courteous. I had the most interaction with Martin since he was the foreman. Martin took the time to explain the process and answered all questions I had.
The crew installed plastic runners on all access areas to the basement, and they enclosed the areas of the basement in plastic where they were breaking up concrete. They cleaned up all debris and swept the basement floor. No complaints at all with respect to clean-up.
Overall, I was very satisfied with my experience with OBA, including the timeliness of the install, the quality of the work, and all of the OBA employees I had contact with – from the office staff to the sales man, to the install crew. I will absolutely recommend OBA.
All of the people we came in contact with at Ohio Basement Authority were very courteous. We thought Matthew was thorough in his presentation and explaining our options. The crew was on time, and was very courteous. They took time to explain exactly what they were doing.
The inspector I met with was very good. He performed a thorough inspection, and he made sure he understood exactly what I wanted.
The installation crew was very friendly. They actually called a day early, arrived in 30 minutes, and completed the job in a few hours.
Overall, I was pleased with the whole process from the beginning. I thought all of your representatives were exceptional. The project price was right on with what I had budgeted.
We saw Ohio Basement Authority on a television commercial, and we chose to work with the company because of the process by which they were going to address the issue.
The company representative we first met with was very good and very honest. He did not try to sell us something that we did not need.
Overall excellent job!
The company representative we met with was very informative. He presented the company’s products and services well, and did not push any services on us. He was concerned with what our desires and needs were for our basement.
I appreciated Brendan offering ideas for the basement now and for the future, as well as the installation crew manager.
Your company is blessed with good help!
The office staff was very courteous and helpful. The representative who visited us, as well as his presentation, was excellent!
I actually talked with two representatives - one at a home show earlier in the year, and the other in my home. My experience with those two representatives is why I chose to work with this company.
The crew was very courteous, and they did a very good job cleaning up.
You can bet I will recommend your company!
The office staff was courteous and helpful, and Victor did an excellent job explaining all of our options. We chose to work with Ohio Basement Authority because we felt that the company was honest and trustworthy.
The installation crew was prompt, Mike was very nice, and the clean-up was excellent. The whole process went smoothly. The crew did a very nice job.
I found you on Porch.com, and you had the best reviews on the BBB and Angie’s List.
The company representative we first met with was very thorough and polite. He went through all of our options, and we felt very confident that we were making the right choices for our home.
Drew and his crew were very timely and very nice. My yard was very wet, but they went the extra mile and tried their hardest to get everything cleaned up for us.
Travis was very professional and gave a great presentation, explaining all the options and advantages of your system. A friend had a bad experience with another company, so after Travis’ presentation I didn’t feel the need to talk to any other company.
The installation crew called in advance to let me know they were on their way. They checked with me before leaving to make sure I was happy with the cleanup.
The entire experience was wonderful from start to finish. I was very impressed with everyone I came in contact with, and their work was fantastic.
I heard about Ohio Basement Authority on Home Advisor and TV ads. I selected this company to work on my home because of its rating on Home Advisor and Angie's List, and it had no complaints from the AG or BBB.
The office is full of outstanding people, and the company representative and his presentation were professional and thorough.
The crew was exemplary. They were courteous and extremely hard-working, and their clean-up exceeded my expectations.
Brendan and the crew were all fantastic!
I heard about Ohio Basement Authority on TV, and I saw them at a home improvement show last year.
The representative I met with was a very nice guy and very informative. I chose to work with Ohio Basement Authority because of the company's friendliness and willingness to work with us on how to get things done.
We chose to work with Ohio Basement Authority because the representative we met with was very nice, professional and knowledgeable, and he didn’t try to sell us what we did not need. The pricing also was reasonable.
The office staff was very courteous and helpful, and we had a very good crew.
I've seen your trucks driving around, and the warranty was really important to us.
The representative was very nice and explained what he was doing. He actually taught us a little bit about our foundation that we never knew! He was very helpful.
This was a great experience. It was a great job by a great crew. I couldn’t ask for any better.
I did some research beforehand, so I knew a little what to expect. The representative did a great job and was very thorough. I thought this company provided more of what was needed than other companies.
The crew was always on time, and they were great workers. The members of the crew were extremely pleasant and courteous. They did a great job of cleaning up after themselves daily. Nobody would ever know they were down here. Too bad all companies don’t have workers like this! They deserve a raise!
I went beyond what I originally planned on doing, but I really like it. I don’t have to worry about the dampness anymore. Now I have two sump pumps and battery back-up. This will only help sell the home if I or my children have to do that. It adds value.
I can’t say anything negative about this company. I was very pleased, and I highly recommend them.
I've seen Ohio Basement Authority on the Internet and TV, and I chose to work with the company based on the website.
The inspector I met with was professional and knowledgeable, and the crew was outstanding in all aspects! Jose and his helper were great.
I had a great experience, and the job turned out fantastic.
You were recommended by several of our friends.
We interviewed three companies, and we chose to work with you because your rep seemed to be the most knowledgeable and professional.
The office staff was very courteous and pleasant, and the installation crew was full of nice guys and hard workers.
The inspector I met with was very professional, conducted business in a timely fashion, and was thorough in his explanation of radon and the mitigation installation.
Overall, the experience of working with your company was beyond satisfactory, and I would highly recommend you to friends, family, or anyone in need of your specific services.
I chose to work with you because you were referred by my realtor after I had a bad experience with another company.
The inspector I met with was excellent. He knows his job and represents your company very well. The guys with the installation crew were great and also represented your company well.
Don’t take this wrong, but I hope we don’t need your services again. We’re moving into a newly built house. But if we do, I wouldn’t hesitate using your company again.
I chose to work with Ohio Basement Authority because of the display at a home show at the Columbus Convention Center, and the presentation by the representative at my home. He gave a very good presentation and pointed out problems with my basement.
After the work, my basement was cleaner than when the installation crew arrived.
I chose to work with Ohio Basement Authority because the company was recommended by the radon results lab as a possible contractor.
The salesman was professional and nice, and the installation crew called ahead of their arrival, which was good. They were given the wrong installation instructions, but they were very good about saying they would make it right and they did. They were very courteous, and they made me feel comfortable with the earlier mix-up.
I wish to express my appreciation and admiration for the services delivered by Michael on Friday, December 4, when he worked on my home.
Mike arrived with equipment and his assistant. He proceeded with the repair procedures, continuously occupied for several hours. And all this work was treated as a task covered by the guarantee of the original job. In light of the unpredictable causes and considering the labor this was an amazing demonstration of the reliability of Ohio Basement Authority workmanship.
In the course of the afternoon, I asked Mike if the company did any contracts with city councils.
As the project was finished and equipment was being packed away, Mike waved me over to show me something else he was able to repair. This kind of customer assistance, above and beyond any suggestion of obligation, is incredible. Mike is your best advertisement. I have not ceased telling my neighbors, including the one next door who is on the city council, what excellent work and what customer consideration far beyond the ordinary, is provided by the Ohio Basement Authority and its staff.
I wish to thank the company for the very satisfactory experience provided by your staff, and in this case specifically by Mike.
Very truly yours,
I heard about the company through TV, coupon books and the Internet.
Everyone was prompt and polite. There was no haggling. It was bottom line pricing and all the reasons why. They were very quick to deliver appointments and quotes through e-mail so that I could take the time I needed to properly shop around.
The crew called first and they were here right on time. I have never met such a nice, courteous crew before. Not a trace of what they did was left, and the job looked great. It was a pleasure to have them in my home.
This was a good experience. The price was fair, I did not feel overcharged, and I felt comfortable with all the staff. The owner even did a follow-up to make sure I was happy with the job. Nice touch.
I chose to work with Ohio Basement Authority because of the unique reapir system's one-day service, five-year guarantee, and the company’s BBB rating.
I received an excellent presentation and explanation from Justin. He went over all the details and we walked through the repair process for him to show me the issues and how it can be fixed. The installation crew actually arrived 15 minutes early, which was wonderful. They were extremely professional.
I would use your company again for other work if needed and will make referrals.
We chose to work with Ohio Basement Authority because our realtor recommended you, and because Joe was great when he came to give us an estimate. He was awesome!
We've had a great experience with your company.
I have used Ohio Basement Authority's services before, and of course I have seen your TV commercials. I chose to work with you again because of your work ethic, commitment to the customer, and the friendly staff.
The crew arrived a bit later than was expected due to company meetings. However, they were very efficient in their work progression. They did keep me abreast of arrival times. The crew was extremely courteous and awesome. Rich sent me pictures throughout the project and kept me abreast of concerns and updates throughout the entire project.
Your staff has been great to work with and I am so pleased with the finished project. I will definitely recommend you to my friends.
Along with seeing a few of your TV ads, you’ve done previous work for us. We chose to work with you again because of the pricing and interaction with the reps on estimating the work. And David with the crew called multiple times to let me know his ETA.
The inspector was very helpful when he came out. He identified the real issue in the basement that we were unaware of.
Richard, the foreman, was very helpful, and he took the time to explain everything to us so that we understood what was being done and why it was needed. The entire crew was very professional while they were here. We are very pleased with the work and will consider using Ohio Basement Authority for future work.
Justin did very well in presenting us with our repair options and financing. He helped us prioritize some of the issues that he discovered. We then chose to work with Ohio Basement Authority because of the ease and speed of the free quote, reasonable pricing, and the ability to prioritize services performed.
Jose was great to have on the installation crew. He kept me updated, did a clean job, and good, fast work.