|Why Choose Us?
I heard about Ohio Basement Authority on TV ads and Angie’s List reviews. I chose to work with the company because of its excellent reputation, and my confidence your company could do the work properly.
The office staff was very courteous and helpful, and the representative I first met with was professional, knowledgeable, and not high-pressure. The installation crew arrived on time each day, and they were all very courteous. They explained what they were doing, answered my questions, and their clean-up was much better than I expected.
I am very satisfied I chose your company to repair my home. I will recommend you to anyone I know who needs foundation repair.
The representative did a nice job presenting the options for repair.
Working with your company was a good experience. I would recommend your services when the opportunity arises.
I selected Ohio Basement Authority for my structural repairs because of the company’s five star rating on the Internet, positive comments, and a clean record with the BBB.
The inspector I met with was professional and made an effort to understand and fix only the problems that needed fixing. He also followed my engineer’s report recommendations to solve the foundation issues.
The crew was polite, explained what they were doing, and took the time to make sure my expectations were being met. They also cleaned up after themselves as the project advanced, and then at the end of the project.
The whole project was handled efficiently and effectively, and I would highly recommend Ohio Basement Authority for basement repairs.
I chose to work with Ohio Basement Authority because of the company’s BBB rating and online reviews.
The company representative I first met with was excellent, and the installation crew was fantastic! They were on time, did a great job, and kept me up to date on every step of the process. On a scale of 1 to 10, I would give them an 11!
I’ve seen Ohio Basement Authority on TV, and I chose to work with the company because of its reviews on the web and the recommendation from our realtor.
The inspector I met with was excellent at explaining things, which builds trust.
The installation crew was courteous, and their cleanup was satisfactory. They even put down plastic over the upstairs floor and rug to protect it.
All of the people we came in contact with at Ohio Basement Authority were very courteous. We thought Matthew was thorough in his presentation and explaining our options. The crew was on time, and was very courteous. They took time to explain exactly what they were doing.
The inspector I met with was very good. He performed a thorough inspection, and he made sure he understood exactly what I wanted.
The installation crew was very friendly. They actually called a day early, arrived in 30 minutes, and completed the job in a few hours.
Overall, I was pleased with the whole process from the beginning. I thought all of your representatives were exceptional. The project price was right on with what I had budgeted.
I chose to work with Ohio Basement Authority because of the price and their common courtesy. I loved the inspector I met with. He knows his product, and he delivered.
They were great. I'll be sending more clients your way!
We chose to work with Ohio Basement Authority because we liked your concept and you had good reviews online. The inspector was very helpful in presenting your product, and the installation crew was very nice and informative.
The company representative we met with was very informative. He presented the company’s products and services well, and did not push any services on us. He was concerned with what our desires and needs were for our basement.
I appreciated Brendan offering ideas for the basement now and for the future, as well as the installation crew manager.
Your company is blessed with good help!
The office staff was very courteous and helpful. The representative who visited us, as well as his presentation, was excellent!
I actually talked with two representatives - one at a home show earlier in the year, and the other in my home. My experience with those two representatives is why I chose to work with this company.
The crew was very courteous, and they did a very good job cleaning up.
You can bet I will recommend your company!
I hadn't heard of Ohio Basement Authority before, but I did a Google search and then used BBB and Angie's List to look at reviews. I chose to work with them because of good comments by other customers and good online reviews.
The representative was very good. He was helpful and explained everything. I didn't feel pressured to buy services.
The crew arrived on time, and was even a bit early. Mike is very courteous, friendly and professional.
I found you on the Internet. Everyone from Jeff to Justin and the crew was great.
The representative was very knowledgeable and helpful. I chose Ohio Basement Authority because of a realtor's recommendation and the price.
The crew was very helpful and did a great job.
We previously had work done by your company, which is why we chose you..
The representative was pleasant, answered our questions, and did his job in a professional manner. The crew actually arrived ahead of the scheduled time!
We are happy with the service of your company. If we need basement repair, we would not hesitate to call you!
We heard about Ohio Basement Authority from our realtor. We chose to work with the company because of this recommendation, as well as the company representative’s presentation.
The installation crew actually showed up early, which is remarkable these days. All three gentlemen were courteous and very nice.
We were actually impressed with the pre-setup. They taped down plastic from the door to the storage area so that they would not get anything on the carpet. Additionally, we had just painted the step area, and they left no marks on the walls. They were great workers.
I will definitely refer your company to people.
I chose Ohio Basement Authority because of Angie's List reviews, the courteous office staff, and prompt attention to my call. The representative met me at the door and introduced himself and his co-worker. They were very polite and informative, and asked if I had any questions prior to starting work. They did a nice job, walked me through the completed work, and tested the draining prior to leaving.
The inspector was excellent. He educated and helped me, and I never felt pressured. It is obvious he loves what he does and wants to do right for who he is working with, even if it means not making a sale. That's why I chose this company, because of the inspector and the competitive price.
The crew arrived on the dot, and got right to work. They were all very nice, and they showed me the installation after they were done. I had scrap pipe used temporarily on my drains until they could make the repairs. They even took the trash they didn't make.
David S. from Canal Winchester, OH, has a 20-year-old home and the foundation wall had a small crack that kept getting bigger over time. To prevent that small crack from becoming a major structural issue, David started to look for a company that could help fix the problem, and found Ohio Basement Authority.
In this video, he speaks about the quality of service and customer care he received.
"The company is living up to their mission statement as far as the WOW experience," David said.
Thanks to the inspector I met with who took the time to fully explain my options in detail and answer all my questions with no pressure to make a decision. I chose to work with the company because of the price and the product. The product was delivered as promised, and thanks for getting me scheduled when I needed the work done.
I liked that the installation crew called a head to give me their ETA. The crew was great. I definitely could tell they knew what they were doing. The foreman followed up with me to make sure I was satisfied before leaving. It was a great job from starting with protecting the carpeted areas, and final clean-up. Thanks to this team for the work they did in a short period of time. My wife was impressed with the results and no mess. Thank you for delivering.
Working with Ohio Basement Authority was a positive experience. My wife and I are happy to see our nice clean crawl space.
I previously used Ohio Basement Authority for a basement problem. I chose to work with the company again because of the previous work that was completed, as well as because of the outstanding inspector. He thoroughly explained the problem we were experiencing and the solution.
Adam and his crew had great personalities. They did a wonderful job in explaining what they were going to do. They also showed us the problem and the repairs. They also swept the road in front of the house and driveway.
Your company has no equal in service, price and personnel.
The inspector we met with did a great job. He helped us decide the best and most affordable option for us.
The installation crew was very professional. We are very pleased with the service the crew gave us.
We chose to work with Ohio Basement Authority because of my son-in-law’s recommendation and because of the representative we met with. He was trustworthy, thorough and knowledgeable.
We are happy with the completed job and the crew.
I heard about Ohio Basement Authority on TV, and I saw them at a home improvement show last year.
The representative I met with was a very nice guy and very informative. I chose to work with Ohio Basement Authority because of the company's friendliness and willingness to work with us on how to get things done.
We chose to work with Ohio Basement Authority because the representative we met with was very nice, professional and knowledgeable, and he didn’t try to sell us what we did not need. The pricing also was reasonable.
The office staff was very courteous and helpful, and we had a very good crew.
I’ve seen you on TV and a friend referred you. I chose to work with you because of the recommendation of my friend and the honesty of your staff.
The inspector I met with was excellent. You guys are great!
I've seen your trucks driving around, and the warranty was really important to us.
The representative was very nice and explained what he was doing. He actually taught us a little bit about our foundation that we never knew! He was very helpful.