|Why Choose Us?
I searched the Internet for companies specializing in remedies for damp basements, mold and drainage solutions, and found Ohio Basement Authority.
The representative's presentation was very thorough. It was great to see a mold specialist with the other representative. It gave the impression your company could deal effectively with many problems.
I chose Ohio Basement Authority because of the cost, it was cheaper than your competitor. I also chose you because of the "A" rating with the BBB. The documentation and booklets sent prior to the meeting were also helpful in explaining different products and solutions.
I am very satisfied with the courteous and professional manner your company and staff handled the job.
We chose to work with Ohio Basement Authority because we liked the options that were offered and we felt the estimate was fair. We also appreciated the customer service including the follow-up emails with information and the estimate, etc.
The inspector I met with was very thorough and answered all my questions.
Ben and Colin with the installation crew were both extremely polite and very courteous. They answered all of my questions and never acted like I was a bother to them. They seemed very knowledgeable about the repairs and additional work that I had questions about.
The company representative I met with was very polite, and his presentation was complete with written information including booklets.
I chose to work with Ohio Basement Authority because the company gave me a good understanding of my solution, and I had confidence that Ohio Basement Authority could complete the task to my satisfaction.
It was a pleasure working with Adam and Justin. They were courteous and very knowledgeable, and answered any questions that I had.
The first job Ohio Basement Authority completed for me was performed to my satisfaction, so I am a repeat customer. This last time, I even had the same sales rep.
This time, the two-man crew, led by Adam Kuhns, could not have performed any better. They respected my property and did an excellent job. If any further work is required, I would want them to do it.
I’ve seen Ohio Basement Authority’s commercials, and I chose to work with the company because of the availability and warranty.
Matt was also friendly and courteous.
The representative and his presentation were excellent! He was very thoughtful and helpful with advice. That's why I chose Ohio Basement Authority, because of the very helpful consult with the inspector, as well as the Angie's List rating. I appreciate that the crew kept me updated on the progress. It was a wonderful overall experience from start to finish. I will definitely recommend this company.
I heard about Ohio Basement Authority from ads and word of mouth.
The representative and his presentation were comprehensive and good, and I chose Ohio Basement Authority because of the company's reputation.
Joe and his crew were informative, friendly, helpful, and overall a pleasure to work with! They went above and beyond to make sure that I was happy with their work.
The representative and his presentation were both excellent. He was friendly, thorough, and offered multiple solutions that would work.
I selected Ohio Basement Authority because of Angie's List and my confidence in your thorough review of the problem.
The crew was very courteous, and their clean-up was absolutely satisfactory.
It was a great experience, and the work was very professionally done.
The inspector’s presentation was excellent! Travis did a very good job explaining the process. I then chose to work with Ohio Basement Authority because of Travis’ explanation, and I felt the company was very capable.
I heard about Ohio Basement Authority from a contractor, and I chose to work with the company because it is well reputed in the market, and it is reasonably priced. My choice was based on the future value of my house. If I am to sell it some time, I won’t have to explain who did the work on it and the warranty. Ohio Basement Authority’s name is good enough for me.
The office staff was courteous, and the company representative I first met with was pretty good and well informed. The installation crew was on time and courteous, especially their leader/supervisor. I was very pleased with their work and ethics. That’s the best crew out there.
I chose to work with Ohio Basement Authority because they had the best price and were quick to schedule the work.
They did a great job installing the new sump pump. They were very professional and fast. The crew was very nice and they did a nice job. The team even cleaned the front door entryway without being asked.
Your office staff was courteous and helpful, and the inspector I met with was professional.
Ryan, Nick and Nate did an excellent job. They made sure everything was fine, and they left my place very clean. Great team.
The inspector, John Becker Sr., was prompt, responsive, and brought a comprehensive solution to me. I selected this company because of the sincerity of Mr. Becker's concern and the complete effort of expert research to solve our problem.
The crew, Jose and Chris, worked in difficult outdoor conditions (snow and 30 degrees) to lay new sump connector lines to the storm sewer. Everything they did was satisfactory.
We began our sojourn with Ohio Basement Authority last year with Brendan Kent and your “poly-fill” process crew. They could not have been more courteous and professional. I also had the pleasure of being the “next door neighbor” to OBA during the 2016 Parade of Homes.
We chose to work with Ohio Basement Authority because of Brendan, the material that I read regarding your company, and the processes the company uses to remedy the various issues we were addressing.
As it turns out, our project was completed over a two-week span. After Phase I, I insisted that the same foreman and his crew complete Phase II.
There were a few times that they had to be creative in addressing unexpected issues. While I perceived the issues as monumental, they continuously reassured me that all would be fine throughout the completion of the projects. They were extremely perceptive regarding my anxiety.
Everyone with the crew was a perfect gentlemsn. They also completely satisfied my wife with the work, and that is extremely rare.
Thank you to the crew, as well as Justin Tope, for making the project with its issues, palatable. Adam also completed an unexpected, but required, additional project of replacing the compromised water line to my basement. He, too, made a rather unwelcome additional project, palatable.
Have I and will I recommend Ohio Basement Authority? Absolutely.
We chose to work with Ohio Basement Authority because of the level of responsiveness to the immediate call for an estimate, and we received a quote before the inspector left. Francis was very knowledgeable without high pressure sales.
The crew was very helpful and knowledgeable about additional issues, and they left the area very clean afterwards.
Everyone was very flexible with changing schedules, there was an immediate response, and they were accessible throughout the project.
We chose to work with Ohio Basement Authority because of the excellent warranty for the work, and they were extremely transparent up front. It was reassuring to know that.
The inspector we met with completed a very thorough assessment of our basement. He also was very thorough in the explanation of the services being offered, the cost breakdown, and the process of installation.
I chose to work with Ohio Basement Authority because of the responsiveness and cost. Mike did a very nice job, and the foreman and his team did a great job. I was pleased with the service.
I saw Ohio Basement Authority's TV ad, and I chose to work with them because of their plan and knowledge.
The representative was polite and knowledgeable, and the actual install was great. The crew was very polite and cleaned up well. They were good installers.
I saw Ohio Basement Authority on Angie's List.
Both the representative and his presentation were great. That's why I chose you, and because of what you were going to do, how it was done, the price and the booklet.
The crew did a great job!
Your company was recommended by a friend, and I liked your solution to fix my problem the best. And you gave the best price. The office staff was courteous and helpful, and Corey was very polite and professional. He was very easy to work with throughout the whole process.
Rich and the installation crew called ahead to give me an hour's notice of when they would arrive, which allowed me plenty of time to get home from work. They were also very polite and thoroughly answered all my questions during the repair process. The crew did a great job cleaning up. They put plastic from the basement to the garage to protect my floors.
I am very pleased I selected your company. Rich and his crew did really good work and exceeded my expectations on the finished product. They paid very close attention to detail, which is something I appreciate.
I chose to work with Ohio Basement Authority because of the previous work that had been done by them, as well as their professionalism and value of the expertise and experience.
We've seen Ohio Basement Authority on TV and Angie's List, and we chose to work with the company because of the reviews on Angie's List.
Your entire operation was very professional - from the initial contact all the way through to the service crew. We would use your comopany again if the need arises.
I chose to work with Ohio Basement Authority because of the product and the company’s availability. Victor was very professional and was able to explain the process in a way that was clear and informative. We are completely satisfied with all aspects of the job, from the sale to the final product.
Both Victor and Erin were very helpful with our sump pump project. When we go forward with the egress window, we will probably select your company.
I hadn’t heard of your company until I found you on the Internet, and I chose to work with you after reading the testimonials and talking to Inspector Danny Pease.
Danny was an excellent inspector. He was friendly, knowledgeable, and thorough. Double thumps up on Danny. And Mike with the crew did a very good job.
The overall experience with Ohio Basement Authority was excellent. From the first time I contacted you on the website to the finished product. In this day and age where customer service is lacking, you guys did an outstanding job! Thanks.
My husband and I heard about Ohio Basement Authority from several sources: TV, home and garden shows, and Angie's List. The company reviews were positive, and the website was informative, so that led us to select this company.
We were very happy with the experience. Justin was prompt with emails to provide cost info and answers to questions, and the crew was prompt and courteous.
I chose to work with Ohio Basement Authority because of the price and quality, and John Dean did a good job.