|Why Choose Us?
The crew did a great job fixing the remaining wall that needed attention. They were very polite and explained what they were doing every step of the way. They also answered all my questions. They left the area clean when they were done, and were very efficient and did a great job. I felt comfortable having them in my home. Great job!
The representative was awesome! We were so overwhelmed, but not once did he put pressure on us and was ALWAYS there to answer our many questions. The experience was great from the very first phone call. Questions were always answered and no sale pressure.
The crew was awesome. Our foreman was the best! We saw him treat his crew with respect. The entire crew was respectful to one another. I never expected it to be so clean after a project of this size. We are VERY pleased!
We would highly recommend your company to anyone with basement needs. We were amazed at what they did for us and how smoothly it went. We were very comfortable with the entire process.
I heard about Ohio Basement Authority just recently on TV. This company doesn't have annoying commercials like other competitors.
The office staff was courteous and helpful, and Victor was wonderful. I give his presentation an A++++!
I can't begin to tell you how great the crew was. They were great!!!
The representative you sent out was very thorough and had an obvious interest and concern in listening to and meeting our specific needs.
We chose Ohio Basement Authority because you were prompt to return calls and followed up with us. You also generally seemed more interested in the job than other companies.
The crew led by Jose was fantastic! They went above and beyond our expectations. When the water-damaged basement steps started to come apart after pulling them away from the wall, Jose took it upon himself to attach replacement stringers and replace the bottom two steps that were unsafe to use. That's incredible!
The clean-up was also exceptional! They left it cleaner than when they arrived!
I chose to work with Ohio Basement Authority because they are trustworthy, easy to reach, and stuck to their word. The inspector was great, responsive and courteous.
Great job. All aspects of the job went smoothly. I appreciate the responsiveness and attentiveness of everyone involved with the project.
We’ve seen Ohio Basement Authority on TV, and we chose to work with them because they were the company that called us back first.
Zeke was great, and the installation crew was courteous.
I’ve seen Ohio Basement Authority on television, and I chose to work with you because you contacted me quickly and set up the appointment quickly. The office staff was very helpful.
Zeke did a great job. He was very knowledgeable, thorough, and answered all my questions.
Milton Castro, Daniel, and Salvador also were great. They cleaned up like they had never been here.
The office staff has been fantastic with complete follow up and excellent communication. All of the reps that I have dealt with were excellent, professional, courteous and personable. The crew was professional and polite. I requested they call me on my cell phone prior to coming so that I could meet them at the house, and they did. I have worked with other contractors and requested the same thing, and it never happened. So I was very pleased with the follow-up.
I have seen your television commercials on Channel 10, and a friend recommended your company. I chose to work with Ohio Basement Authority because of my friend’s recommendation and the thorough presentation given by John Becker Sr.
All men with the crew – Jose and Martin – were courteous, and the cleanup was excellent.
I chose to work with Ohio Basement Authority because of the inspector’s good listening, a thorough evaluation of the property, multiple solutions and a relatively reasonable price.
Clark was great. He listened to my concerns, offered his solution and didn’t continue to discuss things that I didn’t feel I needed.
The crew was very courteous. Their clean-up wasn’t spotless, but considering what had to be done I thought it was very good. Jose and Chris spent a significant amount of time covering everything, with extra covering over our gym equipment. I made a special request for this, and Clark did a good job of communicating that to the crew.
The inspector I met with was good and very informative.
The crew was courteous, especially Jimmy. He went the extra mile to pick little things up throughout the day.
We were satisfied with the inspector’s presentation, and we chose to work with Ohio Basement Authority because of the cost and thoroughness in explaining the work that was recommended. The office staff also was willing to work with us to establish a schedule for performing the work.
Everyone with the crew was quite professional and courteous, and I was pleased with the final cleanup. I especially appreciated their recommendation to keep the dehumidifier turned off for about a week to allow for slow drying of the concrete covering on the drain system.
I saw Ohio Basement Authority on Facebook, and I chose to work with the company because of the reviews. Clark also was helpful and friendly.
I’ve seen Ohio Basement Authority on TV and neighborhood signs, and I chose to work with the company because of the staff’s professionalism and honesty.
The inspector we met with was helpful in answering our questions and gave us an informative presentation so we could make our decision to use you as our contractor for our basement needs.
The crew called about an hour before arrival to let us know they were on their way, and they arrived within the time frame that was set. They were very friendly and courteous during the whole process, and answered any questions that we had.
I have to commend your crew on their expertise and professionalism. They were top-notch, including your office staff and inspector. Good job!
I’ve seen your TV ads, as well as you out doing jobs for other people in the neighborhood. I then chose to work with you because you appeared to be a reliable company and the price seemed fair.
The office staff was very helpful. I talked to someone at the office several times, and they always seemed very professional. The inspector I met with also seemed to be knowledgeable and a very nice person. He’s a representative to be proud of.
The crew was 15 to 30 minutes early, got right to work, and seemed to be a very nice group. They did a good job cleaning up. You could hardly tell they had been here.
So far, your company seems to be an outstanding organization I can speak highly of. You really impressed me. Rest assured, I will recommend your company to anyone that might need your service.
The company representative I first met with was very professional, and I chose to work with Ohio Basement Authority because of the sales pitch and price.
I was only going to have the Carbon Fiber put on my walls, but Rich pointed out that water was in my block walls. He explained to me what could happen if this is not taken care of. He convinced me to have it done, so I agreed to a partial drain system.
I chose to work with Ohio Basement Authority because of the company’s reputation and the product warranty.
The inspector I met with was very knowledgeable and professional, and the installation team was very efficient. They explained the operation, and throughout the process they showed me their work and progress.
I will recommend your company.
The inspector I met with was very thorough and his presentation was easy to understand.
I chose to work with Ohio Basement Authority because you offer solid crawl space insulation, which is exactly what I wanted, as opposed to just a spray. And your staff communicated extremely well and was kept to the set schedule. There was no waiting and wondering for the customer.
This was a very positive experience; from the sales staff, to the office staff, to the insulation team. Everyone was very courteous, timely, efficient and clean.
I chose to work Ohio Basement Authority because of your employees and BBB rating. The inspector was great. He is an asset to your company.
The installation crew was very professional, and did the job in a timely manner. Joe and his helper were very nice.
The office staff was very pleasant on the phone, and our inspector, Victor, was very helpful and knowledgeable.
Adam with the installation crew called prior to arriving to let us know they would be arriving at the scheduled time. They were very polite, respectful and informative. No mess was left behind! They even offered to re-plant some perennials that had to be moved.
The company representative I met with was friendly and professional. Another company seemed like a hard sell, and one other was expensive and I didn’t like their solution as well.
The installation crew was very careful. They put down a plastic runner where they would be walking. They had to dig a ditch in the lawn, but didn’t disturb the lawn or plants surrounding the ditch.
They cleaned up the water in the basement from a previous storm and sump pump failure, and they were very friendly.
I heard about Ohio Basement Authority on the TV, and saw the company on the Internet. The office staff was courteous and helpful, and the representative I met with did a great job.
The No. 1 reason I chose Ohio Basement Authority was the website was better than anyone else's. It had more information on basement issues. I also got a quick response from my email.
The crew was also courteous, friendly and professional.
I’m glad I hired them!!!
We’ve seen Ohio Basement Authority on TV, and we chose to work with the company because of its reputation and ratings on reviews. The price also was within reason.
Clark was on time, thorough, answered all our questions, and followed through to the end. Awesome.
The installation crew called ahead and came exactly when they said they would. We couldn’t have asked for nicer gentlemen.
From the time Clark met with us for an estimate to the final cleanup, we were at ease. Everything was done just as they said. Actually better than expected. Thank you!
I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience.
John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups.
The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work.
OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.
We chose to work with Ohio Basement Authority because of the company’s online reviews and quick service. The inspector we met with did a great job explaining our options.
We heard about Ohio Basement Authority on TV, and we chose to work with the company because of the price and several options that were given to us.
Everyone was very friendly and knowledgeable, and the representative we met with did a great job. He listened to what we wanted done, whereas other companies didn't. We loved the financing. It was the easiest loan we've ever gotten.
The installation crew worked very hard for several days, and they kept us informed every step of the way. They were very courteous, friendly and knowledgeable. They paid great attention to details and made sure everything was cleaned up when they were finished.
We had a great team leader, associate and backhoe digger. This was a great group of guys who did excellent work! The team leader even came back out on a Sunday afternoon to make sure we were satisfied.
We will have them back in the future for other jobs in the basement, and we have already recommended them to others. Great job!
I chose to work with Ohio Basement Authority because of a good recommendation and a good representative. He was very knowledgeable and helpful! The installation crew was also very friendly, courteous and helpful.