|Why Choose Us?
The office staff was courteous, and the representative was wonderful. I selected Ohio Basement Authority because of the price and the company's reputation.
The crew was very polite, and their cleanup was very satisfactory.
Everyone was very professional and very knowledgeable.
We chose to work with Ohio Basement Authority because of the company's ratings on the Internet, and we knew we'd be working with local people.
The office staff was very courteous and helpful, and our foreman was a very good installer. He kept us informed of every step.
I hadn't heard about Ohio Basement Authority until Home Advisor recommended your company. Since then, I have seen your ads on TV many times.
I chose to work with your company because of Home Advisor and Victor. Victor was easy to talk with, answered all of our questions, and was very knowledgeable.
The installation crew arrived on time and was courteous. We thought we'd have a mess inside, but there was none!
We dealt with a couple of good, hardworking, nice young men, and we enjoyed having them do the job.
My next door neighbor recently had work done by your company. I asked him how he found out about your company, and he said from a neighbor down our street who had used your company a couple of years ago and was satisfied with your work.
The office staff was very courteous and thoughtful. We chatted briefly and I told Heather that I had just lost my dog of nearly 16 years. In a later phone connection, she made reference to my loss and asked me how I was doing. That was sweet of her to remember and to ask. Nice personal touch. She also graciously answered my questions.
I had a very pleasant crew. They worked very hard. The digging was labor intensive. Milton told me I could take advantage of having your company come to level the soil if it doesn't settle back down later in the summer. I appreciate the peace of mind of having that back-up help available if I should need to call upon it.
The crew was very, very good and clean-up was excellent. Manuel and his helpers reinforced your company's great reputation. Hang on to them!
I am from Alaska and I was doing a Google search for “vapor barrier” when I found your company. I also had a flyer from another company in a local paper. I contacted them but there was no response. I received a very fast response to my initial inquiry from your company.
The inspector I met with gave a wonderful presentation and a very thorough explanation of terms that I did not know. He was soft-spoken and did not make me feel “less than.”
I chose to work with Ohio Basement Authority because the pre-presentation materials gave me great insight to the issue of water damage to my home, and because of the fast response to my inquiry from a knowledgeable customer service person.
The installation crew was very polite and always included me with the changes to the original plan. The changes were minor, but resulted in less wall and floor damage for me to have repaired. They also were extremely clean and mopped the area. All the concrete that had been jackhammered was removed in buckets.
After the concrete dries and I have a chance to see the decreased humidity in the downstairs area, I am anxious to share my thoughts again. This is a great company!
Ohio Basement Authority was referred to us by a trusted contractor. We hadn’t heard about Ohio Basement Authority until we used your company, but now I see your ads on Channel 10 every morning.
The inspector we met with was very professional and informative, and not high pressure. He walked us through the whole process. He was very complimentary and confident in the crew’s abilities. The crew lived up to our expectations.
From the minute your crew arrived, I could tell from years in the construction business that we made the right choice going with you guys. There was a great cohesiveness within your crew. They lived up to the schedule they provided every day kept us in the loop at all times. They did a super job. I think every one of the guys asked me if it looked ok before the job was completed. We have had numerous compliments on how nice the cleanup after the job looked.
The inspector I met with gave a thorough presentation, and I chose to work with Ohio Basement Authority because of the Carbon Fiber supports and the lifetime guarantee.
The crew did a super job of clean-up. Sergio and his partner and foreman were very courteous and helpful.
Victor was courteous and not too pushy. It was nice that he worked within my financial limitations.
I chose Ohio Basement Authority because the inspector knew what he was talking about, and they installed the brand of piers I already had put in.
I thought the crew was great! They were very hardworking and great to talk to. All of them represented the company well, and Joe did a great job answering questions.
We chose to work with Ohio Basement Authority because of the positive customer reviews and the BBB.
Everyone was always very courteous and knowledgeable, and always answered our questions. Patrick, as well as the crew, was wonderful!
The crew was on time; very courteous, polite and understanding; and they left our basement very clean, like nothing ever happened. We are very satisfied.
We are very impressed with the level of service that Patrick and the installation crew provided us. Thanks a lot!
The crew did a great job fixing the remaining wall that needed attention. They were very polite and explained what they were doing every step of the way. They also answered all my questions. They left the area clean when they were done, and were very efficient and did a great job. I felt comfortable having them in my home. Great job!
We’ve seen Ohio Basement Authority on TV, and we chose to work with them because they were the company that called us back first.
Zeke was great, and the installation crew was courteous.
I’ve seen Ohio Basement Authority on television, and I chose to work with you because you contacted me quickly and set up the appointment quickly. The office staff was very helpful.
Zeke did a great job. He was very knowledgeable, thorough, and answered all my questions.
Milton Castro, Daniel, and Salvador also were great. They cleaned up like they had never been here.
The office staff has been fantastic with complete follow up and excellent communication. All of the reps that I have dealt with were excellent, professional, courteous and personable. The crew was professional and polite. I requested they call me on my cell phone prior to coming so that I could meet them at the house, and they did. I have worked with other contractors and requested the same thing, and it never happened. So I was very pleased with the follow-up.
I’ve seen Ohio Basement Authority on TV and neighborhood signs, and I chose to work with the company because of the staff’s professionalism and honesty.
The inspector we met with was helpful in answering our questions and gave us an informative presentation so we could make our decision to use you as our contractor for our basement needs.
The crew called about an hour before arrival to let us know they were on their way, and they arrived within the time frame that was set. They were very friendly and courteous during the whole process, and answered any questions that we had.
I have to commend your crew on their expertise and professionalism. They were top-notch, including your office staff and inspector. Good job!
I’ve seen your TV ads, as well as you out doing jobs for other people in the neighborhood. I then chose to work with you because you appeared to be a reliable company and the price seemed fair.
The office staff was very helpful. I talked to someone at the office several times, and they always seemed very professional. The inspector I met with also seemed to be knowledgeable and a very nice person. He’s a representative to be proud of.
The crew was 15 to 30 minutes early, got right to work, and seemed to be a very nice group. They did a good job cleaning up. You could hardly tell they had been here.
So far, your company seems to be an outstanding organization I can speak highly of. You really impressed me. Rest assured, I will recommend your company to anyone that might need your service.
The company representative I first met with was very professional, and I chose to work with Ohio Basement Authority because of the sales pitch and price.
I was only going to have the Carbon Fiber put on my walls, but Rich pointed out that water was in my block walls. He explained to me what could happen if this is not taken care of. He convinced me to have it done, so I agreed to a partial drain system.
I chose to work with Ohio Basement Authority because of the company’s reputation and the product warranty.
The inspector I met with was very knowledgeable and professional, and the installation team was very efficient. They explained the operation, and throughout the process they showed me their work and progress.
I will recommend your company.
The inspector I met with was very thorough and his presentation was easy to understand.
I chose to work with Ohio Basement Authority because you offer solid crawl space insulation, which is exactly what I wanted, as opposed to just a spray. And your staff communicated extremely well and was kept to the set schedule. There was no waiting and wondering for the customer.
This was a very positive experience; from the sales staff, to the office staff, to the insulation team. Everyone was very courteous, timely, efficient and clean.
The company representative I met with was friendly and professional. Another company seemed like a hard sell, and one other was expensive and I didn’t like their solution as well.
The installation crew was very careful. They put down a plastic runner where they would be walking. They had to dig a ditch in the lawn, but didn’t disturb the lawn or plants surrounding the ditch.
They cleaned up the water in the basement from a previous storm and sump pump failure, and they were very friendly.
I heard about Ohio Basement Authority on the TV, and saw the company on the Internet. The office staff was courteous and helpful, and the representative I met with did a great job.
The No. 1 reason I chose Ohio Basement Authority was the website was better than anyone else's. It had more information on basement issues. I also got a quick response from my email.
The crew was also courteous, friendly and professional.
I’m glad I hired them!!!
We chose to work with Ohio Basement Authority because of the company’s reviews and reputation, as well as the ability to complete the entire scope of work.
The inspector was very helpful, and he was willing to spend the time needed to understand our problem and our concerns. He is really a great representative of your company. The office staff also was very helpful and courteous.
Each member of the crew was courteous and friendly. They worked hard and steady. The foreman was very good, and everyone knew what needed to get done. They seemed to work well together.
I took advantage of all of the excess dirt and concrete to fill a ditch. They left the place in good shape. Dust control was excellent. Cleanup on the exterior walls and walkout was great.
We hope we never have a need again at this location, but if necessary we would not hesitate to call Ohio Basement Authority.
We’ve seen Ohio Basement Authority on TV, and we chose to work with the company because of its reputation and ratings on reviews. The price also was within reason.
Clark was on time, thorough, answered all our questions, and followed through to the end. Awesome.
The installation crew called ahead and came exactly when they said they would. We couldn’t have asked for nicer gentlemen.
From the time Clark met with us for an estimate to the final cleanup, we were at ease. Everything was done just as they said. Actually better than expected. Thank you!
I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience.
John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups.
The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work.
OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.
We chose to work with Ohio Basement Authority because of the company’s online reviews and quick service. The inspector we met with did a great job explaining our options.
We heard about Ohio Basement Authority on TV, and we chose to work with the company because of the price and several options that were given to us.
Everyone was very friendly and knowledgeable, and the representative we met with did a great job. He listened to what we wanted done, whereas other companies didn't. We loved the financing. It was the easiest loan we've ever gotten.
The installation crew worked very hard for several days, and they kept us informed every step of the way. They were very courteous, friendly and knowledgeable. They paid great attention to details and made sure everything was cleaned up when they were finished.
We had a great team leader, associate and backhoe digger. This was a great group of guys who did excellent work! The team leader even came back out on a Sunday afternoon to make sure we were satisfied.
We will have them back in the future for other jobs in the basement, and we have already recommended them to others. Great job!
I chose to work with Ohio Basement Authority because of a good recommendation and a good representative. He was very knowledgeable and helpful! The installation crew was also very friendly, courteous and helpful.